Franchisee Feedback

September 28, 2017

Here, some of our franchisees discuss their positive experiences with the Husse brand!

Husse UK Franchise

Leslie and Phillipa

We have looked in to several franchises and none got back to be as promptly as Husse. After our first discussion with Husse everything else fell in to place. Professionalism in handling the numerous queries and organising our first meeting with Fahim and Dr Majid was brilliant. I ordered food to trial on my (very difficult) dog and the result was unbelievable.

We then trialled it on a relative’s dog and that too had unbelievable results on digestibility. The product does what it says. Now I can honestly say my dog did so well on the food, I made the decision to invest in Husse just after this.

Related: Pet Franchises in the UK – Turn Your Passion into a Business

Husse UK Franchise

Phillipa and I both hope to carry on having and developing the relationship we have with the team at Husse.

My dog Max made me join Husse! He is my first dog and, as you do with your children, I always wanted to do the best for him. As he grew from a puppy to an adult dog, I was concerned whether I was feeding him correctly and when he had some skin complaints and I was overwhelmed with a lot of advice from people about what to feed him that got so confusing! I couldn’t look at a dog food and know whether it was the right one for him or not. It was very expensive trial and error!

Being part of Husse now means that I can help people to clearly understand what super healthy pet foods really are, and how they will benefit their beloved pets throughout their lifecycle.

I’m really looking forward to meeting customers in my area, learning about their pets and becoming someone who can be trusted and relied upon to offer fantastic products and helpful advice and support.

Related: Pet Franchises – Search Franchise Reviews Directory

Gareth

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I have been part of Husse for two years now and really enjoy it a lot.when I started I still had a job and a young daughter who took a lot of my time. I feel I could have been a lot more successful if I had more time.

Saying that I am very excited about the coming months. my daughter has now started school and I am about to change my job to part time which means that Husse will now be my main concern and will be getting a lot more of my time. I believe I have been heading in the right direction and approach to the people in my area. I have built a good reputation over the last two years and it is really now time to push harder.

I also wanted to say a thank you to you all at Head Office. When I started there was a lot of things that needed improving and I think you guys have done a good job in getting everything to where we are now.

Husse UK Franchise

Annabel

I’ve always been involved in Sales and Customer Service, as I love meeting people….two days are never the same! For me it’s about listening to what it is my customer wants, guiding them through the choices available, so they end up making the right decision for them. At the end of the day it’s about providing excellent customer service.

Why Husse

I’ve just recently made the decision to leave my current job due to stress and with the passing of my father, it’s made me think about what’s important to me. I want to be able to enjoy what I do for a living, make a difference to my family and my island community. I love, love animals and so to find a franchise like Husse, well, I’d be silly not to go for it! The fact that they have been established for 30 years, that they are a well respected Swedish brand and they use only natural products, totally made sense to me as a proud pet owner. Also the fact that Husse are part of a global trend and that is online shopping, it’s the perfect time to get set up with what is a great company and product.

My experience so far with Husse

So helpful, friendly and professional! From when we got in touch with Husse, everyone has really helped us get set up. The training was a jam packed two days, but was done in a relaxed and friendly manner. We were very much looked after and I felt like I had made some great new friends to help me on my new journey!

Related: Husse Franchise

What I’m looking forward to

I just can’t wait to get out there to meet my soon to be customers…that’s the four legged kind! I’m feeling very confident that the Husse brand will be very well received here in Jersey, not only by my customers, but the fact their owners struggle to find time to go to the shops these days. To be able to provide free nutrition advise, no need to remember to reorder, due to Husse’s fantastic CRM diary system and the offer of free home delivery, why wouldn’t they order Husse?

Franchisee owners Tom and Jo over the moon with Husse UK! 

Husse UK Franchise

Tony and I had spent a considerable amount of time looking for a suitable franchise for me, I have been wanting to take the leap away from being employed for a while now.

When we discovered pet food franchises I was over the moon, I love dogs and animals in general and decided it was the way forward for me. Then it was about which one, after a very short time it was obvious which was the company to choose, the support and responsiveness from the Husse team was second to none, my questions were answered within hours and at no time was I made to feel a nuisance by asking so many questions.

Since signing the deal nothing has changed, I’m still getting all the help and support I was promised from the start.

 

Exclusive Interview with Ayrshire Franchisees for Husse Pet Food

September 28, 2017

Our Ayrshire franchisees discuss their thoughts on partnering with the Husse brand!

Name: David Stewart & Lindsey M S Chambers
Location: Ayrshire, South West Scotland
Franchise: Husse Pet Food
Date of Franchise Launch: 1st June 2016

Tell us a bit about yourself and what you were doing prior to buying your Husse franchise business?

Although I had previously worked for many years in a sales environment, for the past 15 years I had been driving a hackney with 85% of my business being transporting disabled children and children with severe learning difficulties. This I have continued doing up until May of this year.Lindsey was and is still working for the NHS running the Education Centre within University Hospital Ayr. We both like being outdoors and felt this type of business could appeal to us especially with our love of animals.

Related: Pet Franchises in the UK – Turn Your Passion into a Business

Why did you go down the franchise route? And why did you choose the Husse franchise?

We chose the franchise route as this gave us the support network required to launch a successful business.

We spent over a year looking at numerous franchises but none of them seemed to tick the boxes that would motivate us to put in the effort to become successful and to establish a long-term future. Husse, with 30 years’ experience, came across as a company with a very good track record, a very good product and an ethos of care for the customer that we felt we would like to be part of.

How did you raise the finance?

Initially we borrowed the capital to purchase the franchise while awaiting the sale of a flat.

What training and support did you receive initially and ongoing?

There was a two-day intensive course to give us the basic product knowledge required and the useful information on how to source all the relevant information tailored to each customer’s needs and requirements. We were also invited to various dog shows and galas to learn how to run these events. The master franchiser also attended our shows to offer continued support and to help us build our customer base. The company has an online vet and an online nutritionist for free advice and we have our own company Facebook page for sharing issues that we may encounter. Our Head Office is always only a phone call or email away.

Related: Pet Franchises – Search Franchise Reviews Directory

What is a typical day for you as a Husse franchisee?

A typical day is to go out to various parks, beaches and country walks to hand out flyers and free samples. It also includes delivering the food to our customers that we have been scheduling from the previous week. We also on a daily basis contact the customers who will require food the following week. This is interspersed with free visits to our customer’s house to weigh and monitor the wellbeing of their cats and dogs.

What challenges have you faced?

Our biggest challenge is probably educating a small percentage of the owners to feeding their pets healthily.

Has becoming a franchisee changed your life, if so how?

Yes, it has definitely changed our lifestyle as in the first year we have been working in our own jobs and expanding a business. This has taken a lot of commitment and energy but we can see the future potential and are quite excited about this.

What is the most invaluable piece of advice you could give someone looking to buy their first franchise?

As there are no get rich quick schemes make sure any investment that you are making is something that you wish to commit to long term and that the business you are looking at has a track record to support both the product and the person investing in this company.

Related: Husse Franchise

In your opinion, what makes a successful franchisee?

Two ears and one mouth. Anybody with the drive to succeed can become a successful franchisee if they are willing to listen to the people who have already created a successful network by following a company structure, asking for help when it is required and putting in the hours necessary to build your franchise.

What are your plans for the future?

Our short-term plans are to build an income to replace both our wages leaving us available to run the business on a full time basis. So far we are on the brink of replacing one of our wages and hopefully by September both of them. Our longer-term plans are to be in a position to semi retire and allow our children, if they wish to, take over the franchise as we have chosen a franchise that will always have a continuous customer base.

Would you do it again?

Definitely!