Home care provider Visiting Angels celebrated a major milestone this week as its first UK franchise recorded a £1 million turnover, just two years after signing its first client.
The brand’s Sheffield-based franchise is now providing close to 1,000 hours of care per week to local residents and employs a team of 70 care workers and office staff.
Visiting Angels was established in the US in 1998 and has since grown to over 600 franchisees operating in five countries.
It says its UK concept focuses on putting staff at the heart of the business and offers care workers a minimum of £10 per hour with guaranteed annual increases, a generous mileage allowance, regular car servicing and valeting and a mobile phone.
“When we started, we projected a million-pound turnover in year three… and here we are,” said UK managing director, Dan Archer.
“It just goes to show that despite economic uncertainty, it is possible to grow a substantial, profitable business in the care sector if you have the staff. It also goes to show that our carer-centric approach – putting staff at the heart of the business – is the right thing to do. All of our evidence points to the fact that by having available staff when others in the area are struggling, we have been able to fulfil contracts and grow when others have not – it’s a victory for being carer-centric.”
Visiting Angels signed its first UK client in January 2018 and opened a new office in London last month. It also operates a franchise in South Hertfordshire, which opened in September, and another office in Berkshire.
Hammad Cheema, the new franchisee for Harrow, West London, said: “This is amazing, not just for the Sheffield office, but for the whole brand.
“My wife and I already have a children’s care franchise and know only too well that good candidates are hard to come by so, [when looking for a new opportunity,] it was important to find something with a focus on attracting and retaining the best people. Visiting Angels was the perfect fit. This million-pound landmark certainly gives me a target to aim for – and believe me, I’ll be looking to beat it.”
By SARAH CLARKE
Source: Home Care Insight