TaxAssist Accountants offers £4,000 cash back on franchise fee

June 30, 2020

With its initial training course now running virtually, TaxAssist Accountants is pleased to offer a cash back deal to new franchisees.

Due to social distancing measures caused by the COVID-19 pandemic, TaxAssist Accountants is running a modified initial training course online, making use of technology to provide an engaging and interactive course that will still fully prepare franchisees for opening their practices.

Karl Sandall, Group Chief Executive Director said: “Our first virtual training course started on June 15th with two new franchisees, who having done their research and obtained their funding, are keen to get started on their journey with TaxAssist Accountants.

Related: Bookkeeping, Financial and Accounting Franchise UK – Wonderful Opportunities for Skilled Entrepreneurs and Franchisees

“Obviously these are unprecedented times, so we are pleased to be able to offer the £4,000 cash back on our franchise fee, in recognition of the change in setting for the training course. This offering will be available for as long as we choose to run the course virtually. We do, however, look forward to welcoming any new joiners back to the Support Centre for a face-to-face follow up as soon as it is safe to do so.”

Samantha Skyring, Senior Training and Communications Manager at the TaxAssist Accountants Support Centre, explained what new franchisees can expect from the course.

Related: Accountancy & Financial Franchises – Search Franchise Reviews Directory

“We have had to completely overhaul the training course,” said Samantha. “which has been quite an undertaking, but vital, as we want to make sure we are able to stay engaged with each new franchisee and establish a good rapport as we would normally on our face-to-face course.

“This is important so our new franchisees get to know us all well and feel comfortable to ask us questions throughout the course. We will be using video calls, telephone, emails, instant chat features, live and recorded videos, as well as software such as Sway, Teams and Zoom to alternate our communication channels, as we introduce different members of the team and new topics. We obviously also want to make the course as enjoyable as possible, so we have designed it so that our delegates will not be sitting in front of their computer for hours on end.”

Related: TaxAssist Accountants Franchise

If you are interested in joining TaxAssist Accountants, monthly Virtual Discovery Days are being held, where you can spend a day with the team to find out more about the business opportunity and support on offer.

Radfield Home Care scoops seven top home care awards

June 29, 2020

Home care client-review website, has awarded seven accolades in its Top 20 Home Care Provider Awards to Radfield Home Care based in Shrewsbury and its national network of franchise offices.

As well as achieving the prestigious national Top 20 Home Care Group status for the third consecutive year, six of Radfield Home Care’s offices have also triumphed in regional categories amongst over 14,000 published reviews between May 2018 to April 2020.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

In London, Radfield Home Care Havering & Brentwood achieved Top 20 Home Care Provider status. In Yorkshire & the Humber region, Radfield Home Care Harrogate, Wetherby & North Yorkshire and Radfield Wakefield & Dewsbury saw off almost 1000 other providers, as a Top 20 provider. In the West Midlands, Radfield Home Care Worcester & Droitwich gained a regional accolade. In the North West of England, Liverpool North achieved the Top 20 Home Care provider in its region, whilst in the East Midlands, the Radfield Stamford, Peterborough & Rutland office now holds the prestigious regional award; all offices shining through amongst thousands of home care providers in each region.

Related: Care Franchises – Search Franchise Reviews Directory

Radfield Home Care’s founder and director, Dr Hannah MacKechnie is excited about what the accolades mean for the business, “This is the third year in a row we have been recognised in’s Top 20 awards, and it’s great to see this year our impact has been felt further with half of our franchise partners being awarded this great accolade in each region.” “The awards recognise how Radfield Home Care’s focus on high quality care is clearly valued by our clients and their loved ones. Recognition across multiple regions as well as a group nationally will only further support our franchise network as clients regularly review when deciding on a provider.”

Related: Radfield Home Care Franchise

Similar to Tripadvisor for the tourism industry, is the UK’s online review website for home care services. It allows clients, their relatives and loved ones to review the care they are receiving based on the quality of staff, standard of care received, office management team, dignity of services and value for money. The awards recognise the Top 20 providers in each region and nationally that have the highest client-review rating each year, with Radfield’s seven locations achieving average scores respectively of 10, 9.9, 9.7, 9.8, 9.9 and 9.8 out of 10.

Source: Shropshire Live Business

DPD to create thousands of new jobs amid boom in online shopping

June 28, 2020

Parcel delivery giant DPD is creating 6,000 new jobs and opening more depots in response to the “unprecedented” increase in online shopping caused by the coronavirus crisis.

The posts, including drivers, warehouse staff, managers and mechanics, will be spread across the UK, with most of the recruitment in place before October – ahead of Black Friday and the Christmas peak.

Most of the jobs are full-time, with drivers having the option of an Owner Driver Franchise, which is a self-employed contract the company has run for more than 20 years.

DPD said even before lockdown restrictions were announced in March, demand for its delivery service had risen significantly as people started increasing their reliance on online shopping.

Related: Delivery, Parcel And Courier Franchises UK – Should You Buy A UK Courier Franchise?

The trend has continued and DPD is forecasting the growth to continue this year, despite shops reopening.

It looks like there will remain a much greater reliance on e-commerce in the future – that’s going to be our ‘new normal’

Dwain McDonald, DPD

The company announced it will invest £200 million this year to expand its next-day parcel capacity, including £100 million on vehicles, £60 million on 15 new regional depots, and the remainder on technology.

Chief executive Dwain McDonald said: “We are experiencing the biggest boom in online retailing in the UK’s history and we are making this unprecedented investment in our infrastructure and people to ensure we can continue to meet the high levels of demand for our services.

“DPD has been one of the fastest growing major companies in the UK in the last 10 years due to the growth in e-commerce, but what we have seen in recent months is potentially a much more significant shift in behaviour, and we believe elements of it will be permanent.

Related: Courier Franchises – Search Franchise Reviews Directory

“As a company, we’ve been dealing with rapid growth and ongoing investment cycles for a long time, but this is a very significant moment.

“I do think the high street will bounce back from where things are now, but we have to base our modelling on our conversations with retailers and their projections.

“It looks like there will remain a much greater reliance on e-commerce in the future – that’s going to be our ‘new normal’.”

Employment minister Mims Davies said: “Clearly many sectors continue to feel the impact of Covid-19, but there are opportunities in other sectors and growing areas. These jobs span several regions of the UK and are hugely welcome as we switch our focus to renewing and rebuilding our country.

“Not only is this positive news for the jobs market but also the economy, with signs people are spending and increasing demand for logistics. With roles ranging from drivers to mechanics to managers, these positions are open to jobseekers with a range of skills and provide fresh options for those seeking employment.”

Source: Express & Star

Bluebird Care acquires Irish master franchise following legal settlement

June 26, 2020

Bluebird Care has acquired the Irish master franchise business from Clemac Home Care Services after resolving a legal dispute with the company.

The home care provider said Bluebird Care franchise owners in Ireland will be more directly connected to the wider franchise network, which includes the UK, and will have access to wide-ranging support and services available to them.

Wayne Smith, acting managing director, said: “We are very much looking forward to extending our award-winning support services to the team in the Republic of Ireland, so that they can continue to provide the highest standards of care to customers in their own homes, now during Covid-19, and in the future.”

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

The agreement comes after Clemac Home Care Services secured a temporary High Court injunction in November, preventing Bluebird Care from ending their business relationship.

The court was told that Bluebird Care had said it intended to terminate the agreement due to alleged misconduct by Clemac.

Related: Care Franchises – Search Franchise Reviews Directory

Clemac claimed the allegations were “without substance” and that the decision to terminate the agreement came about after the Irish firm’s director Brian MacGoey refused to sell his shares in the company to Bluebird’s American parent.

Bluebird Care told HCI that the issue has now been resolved and MacGoey has left the company.

Related: Bluebird Care Franchise

“Bluebird Care Franchises Limited and Clemac Home Care Services Ltd (Clemac) have reached a settlement in which all matters between the parties have been fully resolved,” said Smith.

“Brian MacGoey has now fully exited the business and we take this opportunity to wish Brian well into the future.”


Source: Home Care Insight

You don’t have to be a hairdresser to own a Just Cuts

June 25, 2020

If you want to invest in a Just Cuts business, the good news is you don’t have to be a hairdresser.

This particular business model allows for individuals with absolutely no hairdressing experience to invest in and run a successful salon.

Just Cuts founder Denis McFadden spotted the need for a no-frills hairdressing option back in 1980.

Since then the former hairdresser has developed the no-appointment, price-conscious model, opening it up for franchising in 1990.

Related: All You Need to Know About Running a Spa, Beauty & Hair Salon Franchise UK (Health & Beauty Franchises UK)

Today the chain is a successful network of more than 200 outlets across Australia, New Zealand and the UK.

The franchise set-up allows for staff and a manager to operate the store, so franchisees can add flexibility to the list of benefits.

It’s common for franchisees to spend less than 30 hours a week on their business.

More than half of the franchisees in the network operate more than one Just Cuts salon.

Investing in a franchise with Just Cuts could start with a low-priced kiosk model, or the full size store.

In addition to the hair cutting service, with optional add-ons, Just Cuts gives franchisees a second revenue stream with its own-brand line of hair products and accessories.

Related: Health & Beauty Franchises – Search Franchise Reviews Directory

Hairdressing on the frontline

Denis McFadden took action early on in the pandemic to keep salon staff and clients safe. When government restrictions shut down beauty salons but regarded hairdressers, as essential McFadden took a stronger stance. He closed down the corporate stores and encouraged franchisees to do the same.

Just Cuts has been fully operational again since mid May when salons reopened their doors and welcomed returning and new customers.

Just Cuts and franchise leadership

McFadden is on the Franchise Council of Australia’s Hall of Fame, while CEO, Amber Manning, was named in the top 10 of the 2019 Top 30 Franchise Executives report last year.

Manning has led change across the network, introducing tech improvements to give franchisees better insights and efficiencies.

By Sarah Stowe

Source: Franchise Business

Gold’s Gym launches small-box concept to drive global expansion

June 24, 2020

Gold’s Gym is battling to get out of Chapter 11 bankruptcy protection by innovating its business model and going after a wider market.

The company has announced the launch of a smaller footprint model to its range of franchise offerings to make the brand more attractive to franchisees with smaller budgets and enable more mass-market penetration globally.

The new model will target those with an investment range of US$1.5m (€1.3m, £1.2m) to US$2.5m (€2m, £2.2m). The current range of investment required for the traditional, larger footprint clubs is US$2.5 to US$5m (€4.4m, £4m).

Related: Fitness Franchises – Should You Buy a UK Fitness Franchise?

Starting at 10,000sq ft (929sq m), the new smaller-scale Gold’s Gyms will be designed to house core facilities associated with the brand – such as modern cardio and strength equipment, personal training areas, group exercise classes and a Kids’ Club.

There will also be a range of optional upgrades for clubs from 10,000 – 15,000sq ft, including a hybrid functional training area, a Gold’s Studio offering and a recovery area.

Related: Fitness Franchises – Search Franchise Reviews Directory

“As we continue evolving our 55-year-old brand to offer the best and safest fitness experience possible, we’re simultaneously looking to enhance our approach to global franchise development to offer more opportunities for people to take control of their destinies through Gold’s Gym ownership,” said Gold’s Gym president and CEO Adam Zeitsiff.

“The new scalable footprint model is designed to maximise flexibility by giving franchisees more affordable investment options, while delivering high-quality fitness centres to geographic regions with limited space to build.”

Related: Gold’s Gym Franchise

Craig Sherwood, Gold’s Gym’s chief development officer, added: “After putting a significant amount of time and research into this, we feel now is the best time to begin developing our facilities in this more scalable fashion.

“This new model is made for the future of the fitness industry, providing full-service amenities with added financial and regional benefits.”

• On 5 May 2020, Gold’s Gym filed for Chapter 11 bankruptcy protection, due to the impact of coronavirus lockdowns. At the time, Zeitsiff said that the move was part of a restructuring process which would see at least 30 company-owned gyms close permanently.

By Tom Walker

Source: Leisure Opportunities

The Massage Company – Journey Back to Business

June 23, 2020

One of the key reasons for choosing a franchise is the support that a franchisor offers their franchisees. This has never been more tested than in these recent months.

Franchisors helping franchisees to lockdown properly, support them to know how to manage and furlough staff, protect customers and also shift through the government support of loans and grants to secure the current and future revenues of the business.

Now as many sectors open, it is useful to take a look at one sector and how they are planning for an opening date again. The health and wellness sector is one of the areas which is still waiting for the go ahead to reopen.

Related: All You Need to Know About Running a Spa, Beauty & Hair Salon Franchise UK (Health & Beauty Franchises UK)

So these are some examples of how The Massage Company are working with their franchise network. These are messages they are sending out to the general public and their customers, as well as an internal video which is being sent to staff members.

All done not only for their own massage centre, but for their franchisees and their franchisees teams as well.

Message to customers…

The Massage Company. Keeping you informed – our plan, our promise:

✔️ This week we will be sending out our mid-June update to all members, as we wait for the next stage of the Government guidance.
✔️ Once we have a green light to open (which our industry does not yet have), we will immediately be sending out a short survey to all our members, and also those with gift vouchers, to bring you on this journey with us, and find out your opinions about any decisions we will make to keep our centres, our team, and you, our customers, safe and healthy during massage therapy.
✔️ Following this, we can then reopen our booking systems step by step. We will do this right, and not in a rush. We want to be fair, safe, and professional as you would expect.
✔️ We want to be able to answer your questions as they are asked, so will have our team ready on the phones once the booking window opens.
✔️ Our team will be receiving even more training from us prior to opening, and once they are allowed to return to work. We will use video to share this with you all, and what you will find when you come to see us again.
✔️ All gift vouchers are extended automatically to the 31st December.
✔️ Our Facebook page, and our website will be updated with all new news, and we will use emails and SMS messages to help us assist you. Beyond this, we will be contacting some members by telephone to ensure your membership is setup the way you want it for the months ahead.
✔️ We will take you all on the journey with us!
✔️ We really do look forward to reopening – it’s been a long time!

Related: Health & Beauty Franchises – Search Franchise Reviews Directory

Messages to The Massage Company Staff including those of the franchisees

For all The Massage Company staff – front of house and therapists a message from one of the founders – Charlie Thompson

Communication across the business is way The Massage Company work, so keeping everyone informed and included.

If you’d like to discover more about running your own business in the wellness sector with the support of a professional and committed franchisor like The Massage Company, then do get in touch.

Related: The Massage Company Franchise

Supporting our Franchisees & Customers with Technology

June 22, 2020

At OSCAR Pet Foods we’re no strangers to technology. As one of the UK’s top pet industry franchisors, we actively support our franchisees by promoting digital connectivity and cooperation – nationwide.

Supporting our customers

As Covid-19 triggered national lockdown our thoughts quickly turned to protecting staff, franchisees, and customers. We worked hard to overcome uncertainty with positivity – adapting and embracing up-to-date technology to continue serving customers safely whilst delivering their essential pet supplies with much-needed certainty.

Related: Pet Franchises in the UK – Turn Your Passion into a Business

Moving staff out of offices as quickly as possible and facilitating remote home working to minimise the risk of infection turns out to be relatively easy using bespoke connections software. It allows us to supply franchisees with the same level of service and enables franchisees to keep up with the increased demand for OSCAR products as customers self-isolate at home.

Our Customer Centre and Product Centre – processing and dispatching orders for both franchisee and customer orders – continue to work efficiently using personal protective equipment.

While face-to-face contact remains limited, franchisees continue to trade with safe, new delivery practices, contactless payments and social distancing whilst generating sales by making the most of social media as well as keeping customers updated with delivery dates and offers via text and e-mail.

Related: Pet Franchises – Search Franchise Reviews DirectoryOSCAR Pet Foods

Supporting our franchisees

Remote working is easier for everyone with cloud meeting and team collaboration tools. OSCAR provide a collection of integrated online solutions and social networking services for our franchisees – supporting extensive customisation whilst keeping everyone focused on brand and expectation. The scrutiny of bfa membership lends valuable credit to the brand and the OSCAR Network Community ensures franchisees and employees have easy and streamlined access to the most up-to-date company communications and marketing support. Keeping franchisees in the know about everything we are doing as a company and enabling them to meet online, share files, chat, manage projects and network with potential clients anywhere, anytime is key to our belief that success and resilience are driven by strength of connectivity.

Thanks to technology, we’ve successfully switched learning from classroom to ‘front room’ with new franchisees completing our entire in-house course using technology online from the comfort of their own homes!

Related: Oscar Pet Foods Franchise

Brian Hulme from Stockport says…

“I have always been realistic about my business, which has helped me to stay focused and also helped me to succeed and meet my targets. From the start I exceeded my expectations and OSCAR kept me in touch with changes, of which, over fifteen years, there have been more than a few.”

Looking to the future

Coronavirus has turned technology into a necessity, and companies that use technology well will stay ahead of their field.

Here at OSCAR, technology is enabling us to deliver an essential business amidst pandemic forces with confidence and safety.

We’ll be keeping an eye out for when we can return to supporting our franchisees face to face, but until then we will continue to learn how technology can help us grow as a company: securing our franchise network for the future ahead.

Beyond Covid-19 there is only one certainty: the unique role that pets play in meeting the vital human need for comfort and companionship will always be in demand.

Cake Box: 75% of sites now trading at pre-Covid levels

June 21, 2020

Fresh cream cake specialist Cake Box has reported that trade at three-quarters of its stores is now at the level it was before the coronavirus outbreak.

Announcing its results for the year ending 31 March 2020, the company described the period as one of a “strong performance”, with 20 new franchise stores added over the 12 months. At the end of March, the company had 133 stores in operation.

Gross margin rose from 45.7% to 46.7%, although adjusted pre-tax profit fell from £4m to £3.8m, which Cake Box said was slightly below previous expectations.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

Like-for-like sales through Cake Box franchise stores rose 2%, but had been up 5.1% in the period before coronavirus.

“Since the outbreak of the Covid-19 pandemic, our first priority has remained the health, safety and wellbeing of our customers, colleagues, franchisees and their staff and the communities in which we operate across the country,” said chief executive officer Sukh Chamdal.

The company has since reopened sites after introducing social distancing and new processes, with 131 of its 133 stores now open.

Based on average turnover for the two weeks to 7 June 2020, the company said 75% of sites were achieving the average turnover seen in the seven weeks before 15 March.

Related: Food Franchises – Search Franchise Reviews Directory

“We have a strong pipeline in place to help continue to grow the Cake Box family and are developing new, innovative ways to extend our customer reach,” said Chamdal.

He explained that this included the expanded trial of shopping centre kiosks, and supporting a click-and-collect system that was popular during lockdown. The business last month launched home delivery through Uber Eats and Just Eat, and recently launched on Deliveroo.

“As we emerge into a new sense of normality, there will still be birthdays, marriages and numerous other occasions, small and large, to celebrate up and down the country, with Cake Box’s growing family of dedicated franchisees committed to supporting those festivities as best they can.

“With a strong balance sheet, operational flexibility and a capital light business model, we remain confident in the group’s future prospects.”

Source: Bakery Info

Cleaning company joins our campaign to help local businesses bounce back from lockdown

June 19, 2020

A former Royal Marine Commando who has survived a brain tumour, a serious assault and business highs and lows has vowed not to allow coronavirus to halt his latest venture.

Ian North, from Barlaston, has gone through a lot in his 58 years, but has always come back fighting.

He has seen Zero Dry Time, the carpet and furniture cleaning business he runs alongside his wife Jayne, disrupted by the pandemic but has promised to start visiting customers again this month.

“Life has been eventful but through it all I have always been resilient and I won’t let a pandemic stop me growing Zero Dry Time,” said Ian.

Related: Cleaning Franchises in the UK – Here’s All You Need to Know

“The timing of the lockdown has not been kind, as we had spent 2019 building up work, following my recovery from a brain tumour.

“Zero Dry Time will be ready to emerge from lockdown in the next few weeks having ensured that we have taken all safety actions necessary to open up to customers again.

“Together with Jayne and my former Royal Marine friend and colleague Mervyn, I’ll be visiting homes and businesses again. We will be wearing PPE and taking full social-distancing precautions.”

Ian took on the Zero Dry Time franchise for Stoke-on-Trent South, Stafford and Uttoxeter in 2015 and built the business up so well that he was named Franchisee of the Year, before illness struck him hard.

He explained: “I suffered headaches dating back many years. I sustained a serious head injury while in the Marines and this led to my medical discharge from the service in 1983.

Related: Cleaning Franchises – Search Franchise Reviews Directory

“More than 30 years later, I went to hospital for a CT scan and a mass was found in my brain. This led to a series of operations where I had my skull cut away. The surgeon and staff at Royal Stoke were fantastic but my recovery inevitably took time and I had to take time away from work.

“Having taken on the franchise in 2015 and built up the business, I had to put everything on hold, only getting up and running again in 2019 thanks to Jayne and Mervyn taking some of the workload off my shoulders.”

lan’s first wife died of breast cancer and, after eventually finding happiness again with Jayne, she was also diagnosed with the disease, before fortunately pulling through.

He added: “I joined the Marines straight from school, aged 16, and was extremely proud to serve.

“Sadly, the head injury meant I had to rejoin civilian life seven years later and I returned to Stafford, eventually securing a role as a fireman at GEC.

“My wife’s cancer changed my life again and I had to leave work. I was devastated and also needed to be at home with my young family.”

Life took a new turn when Ian, a highly skilled silversmith, set up a new business making jewellery.

Related: Zero Dry Time Franchise

He made a great success of the business until cancer struck his family once again, and once again, Ian decided to put work on hold.

Following many months of chemotherapy and radiotherapy, Jayne pulled through and, seeking a new challenge, the couple took on a charity trek to Costa Rica, raising £50,000 for breast cancer care.

“Jayne was amazing, she had just nine months to get fit and ready for a 100-mile, gruelling trek, but she’s full of determination and was up to the challenge,” added Ian.

Returning to England, Ian and Jayne embarked on a new business venture, running a successful outdoor events business before deciding to take another career break following the extremely wet summer of 2014.

But Ian’s determination to work was still there and a visit to the Franchise Show led to a new career with Zero Dry Time.

He said: “I drew up a shortlist of franchise options and was most impressed with Zero Drive Time. I found the ethos of the owners to be fantastic and I could see they had built a franchise model that helped people make a successful career.

“It proved to be the right choice and over five years later, despite the trauma of major surgery, we have a blossoming business. Coronavirus has been a set-back as it hasn’t been possible to visit customers’ homes or offices since early March.

“Like most people, Jayne and I have stayed at home for the past 10 weeks, but we’re now raring to go again.

“I am a determined man and through amazing care at Royal Stoke, my devoted wife Jayne and the support of the Royal Marines Association, I beat my brain tumour, so I’m not allowing a pandemic to defeat me.

“We have bided our time as we didn’t want to jump straight back into work when the PM announced that lockdown would be eased.

“Our customers trust us to go into their homes and we see that as a privilege. We owe it to them to ensure safety is the number one priority once work resumes.”

The Sentinel and StokeonTrentLive have launched the #IAMOpen campaign to support local businesses left counting the cost of lockdown.

Source: Stoke-on-Trent Live