PAUL UK rolls-out three franchise store models for its bakery

December 31, 2020

PAUL UK, the French artisan bakery chain with 38 outlets, has announced that it is now offering franchises as it aims to roll-out its bakery brand nationally.

The company sees its tried and tested operation, proven in multiple countries, with a BRC accredited bakery production site, providing franchisees with a national supply chain, economies of scale, and a flexible retail format suitable for variety of locations from service stations and transport hubs to town and city centres, as well as suburban villages.

PAUL’s franchise offering consists of a choice of three distinct store models – Café, Express and Kiosk.

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  • Café (1,500 sq. ft.+) – typically situated in busy footfall locations in towns or shopping centres, provide a warm relaxing place for friends and families to enjoy breakfast, lunch, coffee or just an afternoon snack.
  • Express (500-800 sq. ft.+) – positioned to fit in travel hubs and high footfall areas where a quick service is essential with coffee and Grab & Go items a core offering. The product range is also smaller, to focus on all day refuelling to enjoy whilst on the move. Its casual service style and self-service, a little eat-in space and yellow branding differentiates PAUL Express to highlight the importance of speed.
  • Kiosk (500 sq. ft.+) – ancillary to a main café outlet. ‘PODs’ are serviced by a main shop and can be used to promote sales growth in high footfall areas such as train stations and shopping centres. The kiosks can be designed to look like more permanent fixtures, pop-up venues or grab-and-go concepts utilising smaller retail space.

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The company says that its franchisees will be fully supported throughout the entire set-up process, from training courses and help with recruitment, through to marketing and PR.

Mark Hilton, chief executive of PAUL UK, comments: “As we enter the franchise market, we will be looking for like-minded, experienced investors and operators who are just as passionate about baking and quality as we are.

“Whilst we continue to grow the brand in London, we have also identified numerous national opportunities outside of the capital, which will be enabled predominantly, although not exclusively, by working with franchise partners. We are currently determining priority cities, but if approached by the right investors outside of these areas, we are open to having dialogue with them.”

PAUL has been baking bread and pastries for 130 years in France and has traded in London for the last 20 years and in Oxford for over six years. The company explains that its heritage remains strong, despite the brand expanding with new store openings, as it continues to evolve to meet the needs of consumers today for convenience, ease of access, product quality, variety and value.

Source: Franchise World

Bright and Beautiful: Fife firm cleans up during Covid

December 30, 2020

A Fife cleaning and laundry firm has targeted expansion into Edinburgh after Covid-19 and the stamp duty holiday significantly boosted turnover.

The move comes after consistent growth for Bright and Beautiful over the past five years for business owner Gill Schofield, which has seen the company relocate twice in Dunfermline.

The current unit has a fully equipped laundry room, an ironing area, kitchen and staff restroom.

The growth plans include growing the headcount at the company and follows investment in new equipment and the vehicle fleet.

The business has seen a “surge in demand” during the pandemic with more people working from home, while house buyers and sellers taking advantage of the stamp duty holiday had also seen calls for one-off cleans increase.

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The firm was founded in 2015 with a headcount of two, but currently employs 13 including a senior team leader, six housekeepers and three team leaders.

The move into Edinburgh will see a further three jobs created by April, with a target of securing 60 clients to match the Dunfermline operation.

Bright and Beautiful currently completes more than 325 home cleans each month.

Ms Schofield said the expansion into the capital brings its own challenges.

“There’s obviously a lot more competition there because it’s a city and we have also found a number of potential employees don’t have a driving licence.

“This is largely because the public transport system is so good in Edinburgh, but as we have our own vehicles, a driving licence is essential,” she said.

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Ms Schofield said Bright and Beautiful, which is part of a franchise run by Neighbourly UK, was able to respond quickly to the pandemic and re-open after lockdown.

She said: “My background is in human resources and I’m quite methodical, so I was attracted to opening a franchise because it meant I was not learning the business from scratch.

“When the pandemic came, the franchise model also meant the firm had access to a significant level of resource which allowed us to get effective protocols in place and ensure we are covid compliant.”


The company has seen steady growth over the past five years, with a strong performance in year two followed by around 8% per annum.

Related: Bright & Beautiful Franchise

Ms Schofield said: “This year we have still managed to hit our targets.

“Coronavirus restrictions meant we locked down on March 23 and didn’t go back to work until the end of June, but even though we had a total wipe out of income through that period, we still hit our targets, even though they were ambitious to start with.”

The firm said communication had been key during the lockdown period and had invested in additional products which allowed the firm to “hit the ground running” when the firm was able to re-open.

Ms Schofield said reliability, company policies and procedures combined with consistently high quality service contributed to the firm’s expansion.

She said: “We do advertise online and this attracts customers, but a lot of new business comes from word-of-mouth referrals from existing clients.”

Although the firm specialises in domestic customers, it had also seen increased interest from commercial clients as well as growing demand for its laundry services.

By Jim Millar

Source: The Courier

German Doner Kebab Opens Its 50th Store In The UK

December 24, 2020

German Doner Kebab has this week opened its 50th restaurant in the UK.

The fast-casual brand has reached the landmark following the launch of its new restaurant in Peterborough.

The brand has forged ahead with relentless growth during the Pandemic, opening 13 new restaurants and creating in the region of 500 jobs throughout the country.

Key new locations already opened in 2020 include Nottingham, Bradford and additional sites in London and Edinburgh.

German Doner Kebab is revolutionising the kebab in the UK, bringing a fresh, high-quality taste sensation that has made it the number one spot to enjoy a kebab.

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Freshly prepared in front of customers, the game-changing kebabs are made using premium, lean, succulent meats and fresh local vegetables, served in handmade toasted breads with unique signature sauces.

Now employing over 1500 people throughout the country, the brand will have opened 50 new restaurants in the UK during the past three years and boasts a development pipeline of 350 franchise units over the next seven years.

Imran Sayeed, CEO, has heralded the landmark opening at Peterborough as the brand continues to disrupt the fast-casual space and evolve to meet the needs of its customers.

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He said: “Reaching 50 restaurants in the UK is a huge moment in our story and represents a huge achievement for everyone in the German Doner Kebab family.

“Our game-changing kebabs are revolutionising the kebab and this has driven huge consumer demand as we bring the German Doner Kebab experience to even more consumers across the country.

“We have found ourselves in very challenging times however we have remained agile and responsive to a fast-changing landscape, reaching our customers in new ways and developing exciting new products.

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“We are now looking forward to building this momentum further into 2021 as we maintain our mission of building the fast-casual brand of the future.”

Based in Glasgow, Scotland, German Doner Kebab is growing at great pace with 73 restaurants in UK, Europe and Middle East, and now rapidly expanding in the USA, Canada, Saudi Arabia and Ireland.

German Doner Kebab is owned by the Hero Brands group.

Source: Franchising

Ableworld named one of UK’s top franchised businesses

December 23, 2020

Mobility retailer Ableworld has been named in the top 50 franchised UK businesses for 2021 by Elite Franchise magazine.

Elite Franchise Top 100 celebrates the industry’s brightest franchises, taking into account some key criteria as well as how they have coped through a difficult 2020.

Ableworld has remained open throughout the pandemic to support people living with reduced mobility, providing essential equipment.

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As well as placing in the Elite Franchise top 50, Ableworld was also ranked third best bricks-and-mortar retailer in the UK.

Managing director, Mike Williams, said: “We are honoured to be recognised in the Top 50 franchises in the UK, especially considering the difficult year everyone has had.

“Retail has suffered with the pandemic as the government insisted retailers close their doors in the fight against coronavirus.

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“Being a retailer providing essential equipment to vulnerable people, all of our stores remined open through the pandemic to help support our local communities.

“We are proud of all of our team members, business owners, and support staff for continuing to provide the best possible service to our customers through this difficult time.

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“Many of our customers live with incontinence, struggle to manage the stairs or sleeping in a chair if they do not have the strength to get up, so we knew we needed to continue to support people as much as we could.

“Being recognised as one of the best retail franchise businesses in the UK and the third best bricks-and-mortar retailer is a huge achievement for Ableworld, as we know that helping people live more independently means so much to so many people.

“We want to take the opportunity to send our best wishes to everyone for a Merry Christmas and a happy and healthy New Year.”


Source: Access & Mobility Professional

Bridgwater pet company named as one of the UK’s top 100 franchise opportunities

December 22, 2020

A BRIDGWATER based pet care company is celebrating after being named as one of the UK’s top franchise opportunities.

Friends for Pets has been placed in the Elite Franchise Top 100 list and named as a finalist in the Pet Care Services of the Year Category in The Pet Industry Federation Awards.

The dog walking and pet care company was established in 2008 by Becca Wilson and the firm has continued to grow.

“Friends for Pets are so proud to have been listed in the Elite Franchise Top 100 for 2021 and be listed amongst some of the UK’s most prestigious brands,” Becca said.

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“All of our franchisees and pet carers have worked so hard, especially this year, and they deserve to be up there with the best brands in the UK.

“Our head office team and franchisees have all worked together to support each other and navigate our brand through what has been a very tricky year for small businesses and the pet care industry. To be included in the EF100 list this year is a huge honour.”

Becca said the team at Friends for Pets is ‘proud’ to not only provide exemplary pet care services but be named as an award-winning business opportunity for ambitious entrepreneurs and new franchisees joining their team.

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Scott English, brand director of Elite Franchise, said Friends for Pets has ‘well and truly earned’ their place in the top 100 and congratulated them on their achievements.

He said: “This definitive league table of the Top 100 Franchisors shows just what Britain has to offer. Each year, the ranking becomes more competitive and this year has been no exception for our panel of industry-leading judges.

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“At EF100 we take into account entrants’ sales and growth figures as well as the training and support systems in place for their network of franchisees. This year, brands were also judged on any measures they initiated to survive the challenges of 2020, along with ambitions and growth targets for the next financial year. Achieving this position is a testament to all that Friends for Pets has achieved – they have consistently demonstrated a gold-standard level of franchising.”

By Alice Simmons

Source: Bridgwater Mercury

Home Instead is UK’s No.1 franchise firm for 2021

December 21, 2020

Home Instead Senior Care has been named the UK’s number one franchise business for 2021.

The Elite Franchise Top 100 league table which ranks the country’s top 100 franchises, has chosen home care firm Home Instead for its top spot – a position it has been honoured to hold for three out of the four years the league table has been published.

The ranking is based on the quality of support the group gives to franchisees, its financial performance, the scale of the business and the contribution made to local communities.

Home care providers Bluebird Care, Right at Home and Caremark also made it high up the league table – ranking in 8th, 14th and 16th place respectively.

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Founded in the US, Home Instead opened in the UK 15 years ago. The home care group has over 200 offices across the UK, providing care to more than 21,000 clients. It employs around 13,000 people.

Home Instead has also been named franchisor of the year at the British Franchise Awards, sponsored by HSBC.

Ruth Brown, Home Instead’s Business Development Director, said: “We are honoured to have been named the Gold Franchisor of the Year. This award is very special, but to win it in 2020 feels extra special as it’s been such an extraordinary year.

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“This accolade is down to the hard work and commitment of so many people, such as our 60-strong team at the National Office, as well as our franchise owners and their amazing ‘caregivers’.

“And we could not accept this award without thanking the many clients and their families who entrust their care to us.”

The home care provider’s entry focused on their belief that ‘in-home care’ should now be considered the default norm. The group emphasised the support they have given their franchise owners, who faced many new challenges in lockdown during the COVID-19 pandemic.

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Home Instead is now seeking new franchisees ‘with unclaimed territories still available across the UK’, as well as a small number of resales.

Andy Brattesani, UK Head of Franchising at HSBC, said: “Home Instead Senior Care impressed the judges with its heavy focus on the wellbeing of their franchisees and caregivers.”

Article By: Angeline Albert

Source: Home Care

Snap-on Tools Claims Bronze Franchisor of the Year Award at Franchising Awards

December 18, 2020

Snap-on Tools, a professional tool brand, has won the Bronze Franchisor of the Year award at the 2020 bfa HSBC Franchise Awards, held virtually on 30 November.

They are the leading global manufacturer and distributor of tools for the automotive, marine, railroad and engineering technician. Franchisees sell the most sought-after tools in the industry and deliver outstanding customer service to technicians from their very own, iconic showroom on wheels.

Lisa Law, national franchise manager commented on the win:

“We celebrated our 100th year in business this year, so winning this award is an indication of our standing in the automotive and franchising industries.

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“It’s very humbling to have been chosen as a winner from hundreds of other respected franchise brands across the country. Our success is down to the hard work of our 400 franchisees, so I want to thank them for their continued dedication.”

The awards are the flagship event in the franchising calendar, with nominees and winners, proving the business works ethically and in the best interests of franchisees and staff. This year the awards were postponed and held virtually, as the safety of everyone involved was of very high importance.

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Pip Wilkins, CEO of the British Franchise Association, said:

“There are more franchise systems than ever before, showing that businesses are choosing franchising as an ideal model for them. Snap-on Tools has over 160 support staff and focuses on enabling the franchisee network to thrive, with an enviable support programme to ensure that everybody has all the tools for success.”

Andy Brattesani, UK Head of Franchising at HSBC, said:

“It was fantastic to hear from the Franchisor of the Year finalists and learn about their journey into franchising. Snap-on Tools impressed the judges with its passion and initiative offerings. For instance, its ‘Jump-Start Programme’ which pays for half of the start-up costs, has been pivotal in allowing the leaders of tomorrow to get into franchising.”

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“It’s been a difficult year for all businesses, so we are pleased to see members of the franchise community thriving, having adapted to operate successfully despite the difficulties thrown their way.”

Snap-on Tools won the Bronze award, whilst Home Instead Senior Care took Gold and Revive! Auto Innovations took the Silver award.

By Georgie Duffield

Source: BDaily

Households gripped by hygiene bug help business to clean up

December 15, 2020

A housekeeping business is cleaning up as the coronavirus pandemic sparks unprecedented demand.

Cleaning entrepreneur Alison Chilvers launched Bright & Beautiful Ipswich a year ago and has expanded into Woodbridge as demand for her firm’s services soar.

She now employs nine housekeepers and has seen her revenue rise by 137% since January. The team cleans 300 homes around Suffolk.

The additional funding has enabled her to expand into Woodbridge and develop and grow her business.

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“We have experienced an unprecedented demand for our professional cleaning services during the pandemic and we attribute this to our high standards for hygiene and trusted teams, all of whom are fully employed and trained,” said Ms Chilvers.

“We have also introduced enhanced safety procedures, using eco-friendly and sanitisation products, including a fogging machine to provide extra protection and reassurance to our clients.

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“As more people work from home, the need for a reliable and managed cleaning service has never been so important. We are helping busy professionals and parents focus on their work and spend time with their loved ones without having to worry about the cleaning and ironing. Our clients trust us to look after their homes and in return we give them the hotel finish they deserve, she said.

She was “hugely proud” of what the business has achieved, she said.

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“I am equally committed to creating more employment opportunities for local men and women, providing them with a great working environment, and to delivering a premium service that always serves its promises to the local communities,” she added.

Her business is part of a larger franchise network, with 67 franchisees operating across the UK.

The Bright & Beautiful franchise business was bought by US home services giant in 2017.

By Sarah Chambers

Source: Ipswich Star

Oven cleaning business sees new employment enquiries soar during pandemic

December 10, 2020

A successful oven cleaning firm in North Somerset with franchises across the UK has seen enquiries soar during the pandemic – as people look to start their own business.

OvenGleamers, which is run by husband and wife team Catherine and Graham Rogers, say they have received more than 1,000 enquiries about people taking up franchises.

The pair, who set up the company a decade ago as ‘one-man-in-a-van’ now have 17 franchisees around the UK.

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The duo, who coordinate cleaning schedules for individuals and franchisees from their headquarters in Pill, said huge numbers of people had contacted them about setting up a franchise business.

“What we have seen is a lot of interest in our franchise opportunities. In fact right now we have just over 1,000 enquiries about an OvenGleamers franchise which is fantastic,” said Catherine.

“It is understandable though because oven cleaning as a business is a fun, straight forward business to have when you do it right and we have those systems in place because Graham has been there and done it and still does.”

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Despite many businesses struggling during 2020 due to the pandemic, OvenGleamers has continued to expand in the last 12 months.

It has hired two new members of staff for the head office and adding franchisees including three new ones in Torbay, St Albans and Kidderminster.

Catherine and Graham said although it had been an “incredibly challenging year” for everyone in business, OvenGleamers had been “prepared” for most of the restrictions – and had not seen any drop in customer numbers.

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“We could have been hugely impacted by the varying restrictions but we’ve always ensured our teams work to the very highest standards in terms of hygiene, health and safety so we were already prepared for most of the precautions,” said Catherine.

Graham added: “We can’t believe it has been a decade since we took the plunge and really went for it with the franchising concept.

“It was a steep learning curve because you are moving from the simpler model of direct customer service with your local round to trying to scale that personal passion, drive and quality but we’ve got a fantastic team out there in homes right across the country now.”

By Heather Pickstock

Source: Bristol Post

Home care franchise extends to Barnard Castle

December 8, 2020

A MULTI award-winning home care brand, will soon be delivering care to the residents of Barnard Castle and beyond.

Paul and Jo Hamilton are the proud owners of the Blossom Home Care franchise territory, covering Teesdale and Weardale and they will shortly be opening their doors.

Based on the Harmire Enterprise Park in Barnard Castle, the couple are looking forward to delivering the quality care for which Blossom is renowned.

Married 27 years, the couple were born near Darlington where they still live today.

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Jo works as an NHS community staff nurse and has 12 years’ experience and knowledge of coordinating and delivering care in the community as well as liaising with other healthcare professionals in the multi-disciplinary team.

She also recognises the importance of patients staying in their own home where they feel safe and comfortable.

It was while Jo was working as a community staff nurse that she first became aware of Blossom Home Care as highly trusted and reliable in the delivery of quality care.

When Jo and Paul met John and Fiona Leggott, owners of Blossom Home Care Ltd., they quickly realised that they all shared the same values, standards and work ethics.

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“Blossom Home Care Teesdale & Weardale will offer home care to the elderly as well as other adults with home care requirements”, said Jo.

“We enable the people we care for to remain living in their own home with a holistic approach to care that ensures we fully meet their needs.

“A 50-minute minimum call also means our carers have time to interact with clients and do all the things that really matter to them and us.”

Paul and Jo are committed to ensuring that client needs are at the centre of everything they do and to achieving the same high-quality care standards in their territory that have been achieved by Blossom Home Care Ltd over the last five years.

They are pleased and proud to be part of the Blossom Family and are looking forward to demonstrating how Blossom’s commitment to care quality and standards set Blossom Home Care apart from the rest.

By Hannah Chapman

Source: Darlington And Stockton Times