Decking specialist celebrates £4m sales milestone by laying out new franchise model

April 29, 2021

A Preston-based specialist in the design, supply and installation of maintenance-free decking and fencing is setting its sights on nationwide expansion after recording a 33% rise in sales.

Lakeland Verandahs, which was founded in 2008 by industry specialist Russell Milburn, has tapped into the growing desire from homeowners to make the most of their outside spaces by posting £4m of orders over the last twelve months – a £1m rise.

 
The company has now launched a new franchise offer to help it increase its geographic coverage to all parts of the UK and Ireland, with four territories already signed up and beginning to trade

These include representatives in East Anglia, Northern Ireland, Northern Scotland and West Mercia, with seven more areas currently in final negotiations.

“Lockdowns have seen people spend more time in their gardens and this has definitely led to greater investment in outside spaces and, in particular, our uPVC decking solutions,” explained Russell.

Related: The Ultimate Guide to Home Improvement Franchises in the UK

“The growth in the North West made us think about how we could take the Lakeland Verandahs’ brand into more areas and the fastest way we can do this is through a franchise model that gives potential entrepreneurs all the tools and support they need to go from a start-up to a £1.2m business in just three years.”

He continued: “Potential franchisees will get a dedicated territory to trade in, use of an established brand, a full tool package, comprehensive training, immediate access to consumer finance and the opportunity to tap into hugely successful lead generation capabilities. We’ll even secure a liveried van and pay the deposit to get the individual started.

“In total, we’re looking for 35 to 40 different operations. With four up and running and seven close to completion, we’re six months ahead of schedule.”

Lakeland Verandahs’ decking, fencing and balustrades are incredibly low maintenance and, as a result, its systems are durable, non-slip, safe and come with a 10-year warranty.

Related: Home Improvement Franchises – Search Franchise Reviews Directory

Primarily aimed at the residential marketplace, the modern, natural look uPVC decking enhances any garden or patio area, with clients able to customise the design to make the most of their outdoor space.

This includes contemporary and traditional solutions, nine different colours and a host of wood-effect imprints.

“We’ve spent a lot of time capturing what makes our business special and transferring it into the franchise model,” added Greg Kane, Director of Lakeland Verandahs Franchising and owner of Wakefield-based Conservatory Outlet.

“Everyone who signs up will get an extensive induction and training sessions on how to install the product at our HQ in Preston and then access to dedicated training and sales specialists for technical questions, lead generation and day-to-day support.

“You don’t need to be an industry specialist either…we just want an individual who wants to achieve and wants the freedom to be their own boss.”

He concluded: “We initially projected sales of £1.2m for each franchise holder by year three, but, the way the digital lead generation is going, we believe this could be achieved within the first twelve months. That’s a really good business opportunity.”

By Russ Cockburn

Source: BDaily

Good Oaks Home Care franchise owners mark first anniversary with new office opening

April 28, 2021

The founders of a Good Oaks Home Care franchise based in East Dorset are celebrating their first business anniversary by opening a new office.

 
Friends Adam Downer and Sam Jones met while working in the care sector and started their own care franchise with Good Oaks Home Care on April 6, 2020.

Despite the challenges they faced through COVID-19 and having started their business in the first lockdown, the East Dorset team have had a successful year and will now be opening a new office in Salisbury on May 1, 2021.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

The friends, who both live in the Bournemouth area, said: “We are really proud of what we have achieved in the last year – helping to provide care and support for our community throughout Covid – one of the toughest times we have all been through. Working in care is hugely rewarding, we both met working in the sector and have looked after family members, so we know what our clients and their families are experiencing.

“Being there for our clients when they need us most makes us very proud and drives us to want to help more people- something we are delighted to be able to provide with the opening of the new Salisbury office.”

Related: Care Franchises – Search Franchise Reviews Directory

The new office, based at Cross Keys House, is currently recruiting and will be creating 25 new jobs in the area.

The branch will also be Salisbury’s first carbon-neutral franchised care provider. Good Oaks works with Carbon Footprint to measure and limit its carbon emissions and takes part in tree-planting initiatives both in the UK and the Amazon Rainforest to offset all emissions.

By SARAH CLARKE

Source: Home Care Insight

ActionCOACH opens new business coaching franchise in Belfast

April 27, 2021

One of the surprising off-shoots of lockdown has been the emergence of new small businesses and ventures that people launched in order to address the changing demands of customers due to the pandemic.

 
From online ventures to new uses for retail, these businesses are forging a new path through a tricky and uncertain time for all.

But new ventures bring new challenges and that’s where ActionCOACH comes in.

ActionCOACH is the largest and most successful business coaching franchise in the world. Their simple and systemised approach to business has benefited business owners around the world with more time, better teams within their companies, and importantly – more money, defined by growth in gross P&L for their clients.

Over the last 27 years, no other franchise in the Business Coaching category comes close in terms of total revenue.

ActionCOACH Belfast, with a heavy investment well into 6-figures, is going from strength to strength, helping to create more jobs and support business in Northern Ireland.

Related: Business Training Franchises – Search Franchise Reviews Directory

Mark Shortt, CEO of ActionCOACH Belfast, said: “We are absolutely delighted to bring ActionCOACH to Belfast with such a significant investment in the local NI economy. Our team are very passionate in driving that help and support to enable business owners make real change and real growth in their businesses. Indeed clients that are working with us are seeing massive growth already over the last quarter.

“If you want to increase your profits, improve your team and get more out of your time and balance in your life, there’s never been a safer way to do it. Our business growth methodology is so tried and tested, we guarantee your profits will more than pay for the service. We are delighted to offer this support to NI businesses regardless of shape or size with such a guaranteed ROI.

“We really wanted to help as many businesses as we can, so we are delighted to launch our £10,000 coaching and business package to help as many NI Businesses, no matter their size.”

How does it work?

ActionCOACH works with businesses to create a snapshot of where the business is today. From there, they identify where the business is going. This results in a succinct 90-day plan that is guaranteed to increase gross P&L within 6 months.

Related: ActionCOACH Franchise

What is it?

Business owners will be coached on techniques to enable;

• A leveraged business – work less hours and get time back.

• Increased profits – enabling the business to do more and earn more.

• Leadership development – engaging employees and building a team that will take the business to new heights.

• Maximum efficiency – discovering the most effective processes to streamline productivity, giving more time and more money.

To celebrate the launch of ActionCOACH in Northern Ireland, they are giving away a coaching package worth £10,000! Entry is free and open to any business based locally. 

Source: Belfast Live

Notts-based Franchise Ohannes Burgers Are After UK-Wide Domination

April 26, 2021

Amidst the general misery within the food and drink sector during the past twelve months, one chain has managed to not only survive, but thrive. Ohannes Burgers, with their four – and soon to be six – Nottingham branches, pride themselves on putting the freshest ingredients and commitment to quality above all else. And with their West Bridgford and Mansfield locations set to open soon, joining their branches in the City Centre, Arnold, Hucknall and Sherwood (as well as a further store planned for Beeston), we thought it was high time to catch up with owners Deniz & Mehmet Yaziciolgu and Murat Yer to find out the secret of Ohannes’ success…

 

What makes Ohannes stand out from other burger restaurants?

There are a few things: we only use fresh ingredients, so there are no nasties or additives, our taste combinations are next level, we include our famous seasoned fries and handmade aioli free with every burger, our restaurants and packaging are a work of art, and we always listen to feedback in order to continually improve. We also pride ourselves on our range of sauces, which are made daily using only the finest and freshest ingredients.

We emphasise our use of the freshest ingredients, because fresh is always best. We pride ourselves on creating great tasting wholesome burgers, which is why we call our food ‘guilt-free’ because we only use the finest ingredients. The crunch of fresh lettuce, the sizzle of our handmade locally sourced burgers, the softness of our pretzel buns, all topped with sauces we make from scratch – as far as we know, there’s no other burger brand that can claim to make it all themselves. We care about people, the planet and the food we put into our bodies, that’s why it’s important to us.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

What’s your favourite burger on the menu?

The Big Lebowski Burger – we like to call it the bad boy of burgers – 100% British beef patties topped with salsa, red kidney beans, jalapenos, cheese slices, fried onions, handmade aioli, fresh lettuce, tomato, pickle, ketchup all stacked in a sweet pretzel bun and served with our seasoned fries and famous aioli. It’s a perfect combination of meat meets Mexi, the flavours work well and it’s one of our best sellers. Our sides come a close second – the spicy chicken strips and mozzarella sticks.

How have you managed as a business during the pandemic?

As you can imagine, it’s not been easy. Opening four branches during a pandemic has been a challenge but we have pulled it off. Educating staff and drivers on keeping everyone safe and changing procedures has been a big challenge. Luckily, as we offer takeaway, we were already set up to keep getting our food out to people. We also learnt to adapt to the changing market through our product offering and what customers want – we will be adding milkshakes and ice-cream to our branches soon, all sourced from a local farm.

Related: Food Franchises – Search Franchise Reviews Directory

Ohannes is set up as a franchise programme – how does that work?

Our franchise programme works by interested parties getting in contact with us and going through an application process. We have a rule regarding distance between branches so we have reached full capacity in Nottingham, but have our Liverpool branch opening really soon. Our team of designers, in-store experts, and retail professionals work with the franchisee to create their branch. We have plans to expand the franchise nationally – so watch this space.

You currently have four venues open in Arnold, the City Centre, Sherwood and Hucknall, a further two about to open in Mansfield and West Bridgford and another planned for Beeston. What do you have planned for the future of Ohannes?
We want to see an Ohannes on every high street in the UK – why not? It’s always good to dream big and we believe we have the right structure in place to deliver it. Our franchisee programme is well established and our brand is growing through our social channels. We have a real passion for what we do and we believe we have flipped the idea of ‘fast food’ into a new era. Because of the fresh ingredients we use, our strong brand values, and our commitment to delivering a unique customer experience we believe we have the formula for franchise success. Life is short, eat the burger!

Source: Left Lion

Co-op convenience store has opened its third franchised unit this year

April 23, 2021

Co-op has opened its third franchised unit this year in St. Helens, Merseyside. The outlet, a former SPAR, has been extended and transformed into a new 3,000 sq. ft. Co-op convenience store.

 
Stephen Richards, the store owner, commented: “We’re really excited to launch Co-op’s first franchise store in the town. It looks fantastic and we are looking forward to welcoming the community into their new store, where we have worked to develop the range, choice, products and services locally that will create a really compelling offer in the community.”

Related: Retail Franchise UK – Should You Buy UK Retail Franchises?

Martin Rogers, head of new channels at the Co-op, said: “We’re delighted to welcome Stephen and his store to the Co-op family, which is testament to the compelling franchise model we can offer independent retailers.

“Located in a great community and opposite a large sixth form college, this store is going to help us reach a younger demographic and help drive awareness of the Co-op values to new audiences.”

The Co-op says that customers will benefit from a comprehensive range of fresh, healthy produce, ready meals and pizzas along with an in-store bakery, award-winning wines, Fairtrade, free-from, and vegan options and a wide range of everyday grocery essentials.

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The store also offers a large food to go proposition including sandwiches, drinks, Costa Coffee and a hot food range. The Co-op adds that the local community also benefits with funding to local causes through its Co-op Membership scheme.

Co-op franchises operate in a variety of settings from universities and independent retailers to Nisa partners, and recently opened its first franchise outlet at a service station in Cornwall. The company says that it offers a full-service franchise model and a unique proposition for independent retailers.

Source: Franchise World

InXpress Holdings Ltd. Names Four Senior Executives to its Board of Directors

April 22, 2021

InXpress Holdings Ltd, a software-enabled global franchisor of transportation and logistics services, today announced it named four senior executives to its Board of Directors: Omar Simmons, Executive Chairman of one of the largest Planet Fitness franchise and Managing Director at Exaltare Capital Partners; Arnold Goldberg, former Senior Vice President and Senior Product Technologist at PayPal; Brendan Mulryan, Vice President at Etsy; and Jan Uhrich, former VP Services at Dell.

 
The new directors add complementary skills to reinforce InXpress’s long-term commitment to provide world-class transportation and logistics solutions to small and medium sized businesses.

Last year Hudson Hill Capital (“HHC”) acquired InXpress. Commenting on the appointments, Eric Rosen, Managing Partner of HHC, said, “These senior executives within technology, ecommerce, and franchising will strengthen the InXpress business globally. Each individual brings many years of relevant experience that will strengthen our technology, franchise, and service expertise to enhance the experience of our customers.”

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Based in Manchester, U.K., InXpress is an international franchisor of parcel, freight, and delivery logistics services serving SME customers through a software platform and global network of nearly 400 franchises in 14 countries. The company maintains relationships with tier-one parcel, air, and freight carriers around the world, offering discounted rates to franchisees that form relationships with SME customers through its direct salesforce. The Company also offers its SME customers and franchisees a SaaS platform, enabling franchisees to effectively manage customer service and customers to centrally manage their transportation and logistics requirements.

Mr. Simmons, a seasoned private equity professional with nearly 30 years of experience, currently serves as Managing Director at Exaltare Capital Partners, which he co-founded. He is also Executive Chairman of ECP-PF Holdings, one of the largest Planet Fitness franchise with health clubs in Connecticut, New Mexico, and New York. Prior to that, Mr. Simmons worked as a Director at Windjammer Capital Investors and co-founded Reliant Equity Investors. He also worked at leading private equity firms such as Summit Partners and McCown DeLeeuw. Mr. Simmons graduated from Harvard Business School with honors, after graduating from Princeton University.

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Mr. Goldberg spent the majority of his 30 year career as a senior product and technology executive working with four high-growth companies – PayPal, Box, LinkedIn, and eBay. He joined PayPal in 2013 and served in senior product and technology positions, including his most recent role as Senior Vice President, Chief Product Architect, where he partnered with the CEO to transform the product and engineering functions. Prior to PayPal, Mr. Goldberg worked as Vice President, Engineering at Box; Vice President, Platform Engineering at LinkedIn; and Senior Director, Systems Development at eBay. He also served with Hyperion Software, IBM, and ABB. Mr. Goldberg began his career at Harris Corporation after graduating from the University of Florida with a BS degree in computer engineering.

Ms. Uhrich is a Fortune 50 company senior executive with deep experience in technology and services. From 2013 to 2016, she was Chief Delivery Officer at Sutherland responsible for global services delivery, technology, IT, and human resources. Ms. Uhrich spent 17 years with Dell delivering new solutions and services, including starting and building Dell Global Support Services. Prior to Dell, she served for eight years as Senior Director Product Development with Hewlett Packard Enterprise and began her career at Apollo Computer after graduating from Penn State University with a BS degree in computer science. She received her MS degree from the University of California, Berkeley.

Related: InXpress Franchise

Mr. Mulryan currently serves as Vice President, Member Services at Etsy. Prior to Etsy, he worked as Vice President, Customer Success at SaaS startup Docurated (acquired by Quark Software) and held various Program Management roles at Google. Mr. Mulryan possesses logistics experience as well, working with CEVA Logistics China and the Maersk Group. Mr. Mulryan earned a Diploma in Operational Research and Management Science from the London School of Economics and Political Science, a BS in Finance from the Georgetown University McDonough School of Business, and an MBA degree from Harvard Business School.

Mark Taylor, Global CEO of InXpress said, “We look forward to benefiting from the diverse skills and insights that Omar, Arnold, Jan, and Brendan bring to help accelerate our growth, build strong relationships with our partners, and enhance our software platform.”

Source: Franchising

Razzamataz Theatre School Bringing Back Opportunities For Talented Kids

April 20, 2021

Razzamataz Theatre Schools is once again working with The Stage newspaper to offer youngsters the chance to win thousands of pounds worth of training in dance, drama and singing.

 
During lockdown, the franchise theatre schools remained active and held many online classes for children up and down the country. The Principals and teachers have been in awe of the dedication of children to continue to participate in their performing arts training from their living rooms, bedrooms and gardens.

“Our students have shown a huge amount of resilience during the last twelve months and have proved their dedication to the performing arts,” says Denise Hutton-Gosney, MD and Principal of Razzamataz. “We are delighted to be able to offer them this opportunity to give them something exciting and challenging to aim for.” In fact, Denise started her own journey in the performing arts by responding to an advert her mum had seen in the local paper for auditions looking for local raw talent.

Related: Buying and Running A UK Children’s Franchises – What Does It Take?

For young people with the drive and determination to make it in the world of performing arts, but who don’t have the training behind them, this is a fantastic opportunity to win a year’s worth of tuition, worth up to £855, at their local Razzamataz. Former students have gone on to be successful in many West End shows including Hamilton, &Juliet, Matilda, School of Rock and many TV shows as well as a starring in a Disney movie.

Many past students have also shown how performing arts has made a positive impact on their lives and given them the belief that through hard work and dedication, they can go on and achieve their dreams be it becoming a doctor, lawyer or teacher.

Razzamataz is passionate about the power of performing arts and the positive impact that it makes on young people. With the many missed events for children that has occurred during the lockdowns, Razzamataz is delighted to be able to open up the audition to both current students and those that have never had any performing arts training before.

As well as the financial assistance, the scholarship offers a huge boost in confidence with many past winners explaining that it gave them the belief to go on and follow their dreams.

Related: Children Franchises – Search Franchise Reviews Directory

“With so many activities suspended over this past year, it’s has been tough on many children who live for the thing they are most passionate about,” adds Denise. “We teach thousands of children across the UK and we know through feedback from parents just how performing arts can transform young lives. Although we have many children who go on to perform as professionals, we also have many students who come to us to build their confidence and learn valuable life skills. We urge all children to give the audition process a go and we applaud them all for stepping out of their comfort zone and trying something new.”

To ensure as many children from the age of 6-18 can enter, Razzamataz has created a scholarship system where students and young people in the local area film a short demo of no more than two minutes long showing them performing either a musical theatre song and dance, commercial dance (hip hop or street), pop song, drama improvisation or scripted drama piece. The demo does not have to be professionally filmed. Applicants will also complete a short application form detailing why they would like to take this opportunity.

“There will be teams of judges throughout the UK helping Principals select a winning candidate,” adds Denise. “We are not looking for a fully polished performance, it is the potential that we want to see. In fact, natural talent and a willingness to learn are what we are really looking for. Our teams of teachers will be able to take this raw talent and nurture it to give the young person an all-round theatre arts training.”

Related: Razzamataz Franchise

Past winners within the Razzamataz network include Robson Broad, current cast member of Hamilton in the West End. Robson was a scholarship winner when he was 12 and said at the time: “I was thrilled to win the scholarship. Seeing my picture in The Stage newspaper, being interviewed, going to a proper photo shoot has been amazing. I have much more confidence and ambition because Razzamataz and The Stage have shown their belief in me. One day I hope I will get the chance to go to The Stage party wearing a RED badge (cast member!) The biggest advice I got from the day is work hard and keep trying, because what at first seems impossible can become possible. Dreams can come true…so fingers crossed!”

To apply to The Stage scholarship, contact your local Razzamataz school.

Source: Franchising

New Radfield franchise owner inspired by home carer mum to enter sector

April 19, 2021

Radfield Home Care has welcomed another new franchise partner into its expanding national network, launching a new office in Cheshire.

Husband and wife team, Julie and Kevin Scott are preparing to open the new branch in the Chester and Ellesmere Port territory in mid-2021.

 
After living and working overseas for 10 years, they were inspired to return home and give back to their local community after witnessing Julie’s mother’s experience of giving and receiving care.

“We came back to Chester to settle here and to get involved in the community around us. We want to be able to give something back to the community and get involved in making peoples’ lives better,” Julie said.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

“I was inspired by my mum who, at 50, decided to become a home care professional. I was inspired at what a difference she was making to peoples’ lives; sometimes she would be the only person they would see each day. My mum then needed personal care at home herself when she had a terminal illness and the people who came to help her were lovely and very professional.”

Before launching the business, Kevin, Julie and their two sons lived in the Middle East. Kevin has worked in the oil and gas industry for nearly 15 years, and Julie started her career in finance but, more recently, spent a number of years working in childcare and schools.

Related: Care Franchises – Search Franchise Reviews Directory

Commenting on their decision to open a franchise, they said: “We decided on the franchising route as we then get access to all of the knowledge and support from a company that is established. The support in all aspects of running a business is crucial as we are new to social care. Having support from experienced professionals can only make us grow stronger. We chose Radfield Home Care as we found it to be very professional but, on the same hand, very caring and family orientated, which really appealed to us.”

Founder and franchisor Dr Hannah MacKechnie said: “We are delighted to welcome Julie and Kevin to the Radfield network. It is great to see the brand continuing to expand nationally and values-driven individuals with a passion for quality care join the network.

Related: Radfield Home Care Franchise

“Julie is working with the support team to prepare the business for launch in the weeks ahead – recruiting their registered care manager, applying to the Care Quality Commission, beginning their early promotional activity and setting up their business structure. I look forward to seeing them begin trading, neighbouring the original Radfield business based in Shrewsbury.”

Source: Home Care Insight

23.5 Degrees opens 80th Starbucks store in just eight years

April 14, 2021

The first UK Starbucks franchisee, 23.5 Degrees, has opened its 80th Starbucks outlet in King’s Lynn, Norfolk as part of its ongoing expansion programme to reach 300 stores by 2027.

 
Mark Hepburn, managing director of 23.5 Degrees, said: “The last year has been challenging but opening this Starbucks store demonstrates our commitment to our ambitious growth plans.

“We could not have achieved our success without our investors, contractors and Starbucks itself. Most importantly, I’d like to thank our partners who have delivered day in day out to ensure we continue to serve our customers and build the business.”

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Despite the coronavirus pandemic, 23.5 Degrees reports that it opened seven drive through stores last year, stretching from Canvey Island in Essex to Peterlee in County Durham, as the business targets 100 stores by March 2022.

23.5 Degrees says it is actively seeking both freehold and leasehold drive through opportunities on main arterial routes, close to major retail destinations or on large industrial estates. Locations should also be a suitable design for its three standard sized units of 1,500, 1,800 and 2,200 sq. ft. The company says it will also consider high street units in prominent footfall locations with a minimum size of 1,500 sq. ft.

Related: 23.5 Degrees franchise opens Starbucks drive-thru in Sheffield

Hepburn added: “We’re able to move fast on great new sites. Our use of modular design and build enables our landlords to have our stores trading faster. We’re keeping our foot on the gas and plan to reach 300 stores in the next six years.”

23.5 Degrees opened its first Starbucks store in Liphook, Hampshire, in February 2013 and reports that it has invested more than £28m in the UK economy to date through building and buying stores. The company says it employs more than 1,300 and has a track record of developing its people, as many current managers and area managers started out as baristas. The new King’s Lynn store, the first Starbucks drive through in the town, will create 25 jobs for the local community.

Source: Franchise World

Cake Box to grow its estate after ‘record year’

April 13, 2021

Egg-free cake specialist Cake Box is set to significantly grow its estate across the UK after announcing record revenue for 2020/21.

 
In a full year trading update, the business said it delivered a strong performance with like-for-like sales at franchise stores up 14.7% in the 40 weeks from 1 June 2020 to 7 March 2021. As such, it expects to report a 16% revenue increase for the year with adjusted profit before tax in line with market expectations.

Cake Box increased its portfolio with a ‘very strong opening programme’ in the second half of the year with 17 new stores in locations including Gloucester, Epsom, Ipswich and Hove. Overall, there were 24 store openings taking the total number of franchise stores to 157 at period end.

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This is set to continue in 2021 and beyond as the business is currently holding franchise deposits for 52 sites across the country.

It is also trialling five Cake Box kiosks with a national supermarket chain and described the results so far as ‘encouraging’.

The expansion is supported by a bakery and distribution centre in Coventry which came online in March. The firm has two other facilities in Enfield and Bradford.

Elsewhere, progress was made on delivery as Cake Box rolled out its own-brand delivery platform with ‘pleasing early results’. This, it said, complements existing click & collect and third-party offerings. Notably, online sales were up 84% year on year.

Related: Food Franchises – Search Franchise Reviews Directory

“I am very pleased with the strong trading momentum in the second half, continuing the recovery we saw as our shops began to reopen from May last year. Customer appetite for our products has continued to grow, with good traction across our expanded online and delivery services,” said Sukh Chamdal, co-founder and CEO of Cake Box.

Chamdal thanked Cake Box franchisees who he said helped the firm “emerge stronger from a year marked by the global pandemic”. The business welcomed 15 new franchisees over the course of the year as part of the 24 new store openings.

“Despite continued uncertainty in the operating environment, our unique proposition for customers and new and existing franchisees remains highly attractive and we are confident of making continued progress in the years ahead,” he added.

By Amy North

Source: Bakery Info