Costa Coffee and M&S To Create Exciting UK-Wide Food and Coffee Offer

November 30, 2021

Costa Coffee and M&S Food have announced a new collaboration to create an exciting food and drink experience for UK customers – Costa Coffee Now Serving M&S Food.

Launching next year, customers will be able to choose from over 30 delicious, great quality M&S Food products, including new lunch options, hot meal boxes and children’s food. Available in over 2,500 Costa Coffee stores across the UK as well as via Drive-Thru lanes the range will build on Costa’s current food range and perfectly crafted coffee to provide even more choice for customers.

The collaboration with M&S Food means Costa Coffee can provide an even greater range of quality, great value food for all customers’ breakfast, lunch and break-time needs. For M&S Food it will further expand access to its much-loved food range across the UK, in neighbourhood locations and on high streets and retail parks.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

The complete list of products that will be available will be released ahead of the full launch next year, but customers can expect to enjoy a range of delicious great quality M&S Food, including their iconic range of fresh sandwiches and salads. And innovative products to suit all dietary choices from the successful Plant Kitchen and Made Without brands.

Neil Lake, Managing Director, Costa Coffee UK&I, said: 

“Following the recent launch of our amazing new festive menu, we are delighted to bring further festive cheer by announcing a new food collaboration with M&S Food, launching next year.

As we continue to craft new coffee experiences across our stores, Costa Express machines, and Costa coffee in a can and at-home offer, we are bringing together two of the very best brands in a UK-first to launch the Costa Coffee Now Serving M&S Food range. This collaboration with M&S Food will build on our existing food range and help us fulfil our ambition to become the first choice for customers buying food and coffee on-the-go. We’ll use our joint expertise to develop a food experience of the highest quality, freshness and value – all served with a perfectly crafted Costa coffee.”

Related: Coffee Franchises – Search Franchise Reviews Directory

Stuart Machin, Chief Operating Officer and M&S Food Managing Director, said: 

“M&S Food is famous for great quality food on-the-go at fantastic value. This collaboration gives many more customers the opportunity to enjoy our wide range of delicious sandwiches, salads and snacks in over 2,500 locations across the UK – not just on the high street but in neighbourhood locations and retail parks.

“Bringing together delicious, great quality M&S Food and the Nation’s largest chain of coffee shops is great for customers as it extends our reach and supports our strategy of making M&S more relevant, more often for families.”

Related: Costa Coffee Franchise

Source: Franchising

Record new client leads for TaxAssist Accountants

November 24, 2021

Online investment, advertising campaigns, new initiatives and content and promotional materials help to support franchisees’ growth and profitability through the pandemic.

TaxAssist Accountants can reveal that its many business development activities have led to record breaking new client lead numbers in 2021, despite the social and economic disruption caused by COVID-19.

The sixteen strong Business Development team at the TaxAssist Accountants Support Centre, assisted by specialist marketing agencies, have continued to research, trial and review new marketing initiatives, which have run alongside many established and proven campaigns with outstanding results.

Related: Bookkeeping, Financial and Accounting Franchise UK – Wonderful Opportunities for Skilled Entrepreneurs and Franchisees

James Mattam, Business Development Director, said: “Our network have all worked so hard through the pandemic, providing high service levels to clients and it’s fantastic that our website, newsletters, guides, webinars and marketing campaigns are delivering such high numbers and we’re looking to improve on this before the end of the year.

“The reputation of the brand is strong on the back of our advertising efforts and the service provision from the franchise network. This makes lead generation much more possible at a time where we’re keen to continue growing.

“We are also able to automate much of the marketing of a franchisee’s practice through an email marketing management service and social media activity, meaning franchisees can free up their time to focus on running and growing their practice.

“Indeed our Support Centre team won a ‘Best Franchisee Marketing Support award’ last year for the substantial financial investment the franchisor made to the brand awareness budget and the increased marketing support measures which were put in place during the pandemic – proving that being a part of a franchise network really offers a layer of protection during tough times.

Related: Accountancy & Financial Franchises – Search Franchise Reviews Directory

“We are always seeking to deliver more leads and brand awareness in order to drive more clients into our accounting firms to support growth and profitability, and we will be working hard to maintain and better these results as we head towards, what I am sure, will be a very busy tax season. Additionally, with more service lines being rolled out shortly, there is much scope for cross selling and further income generation for the network.”

Franchisees joining the TaxAssist Accountants network benefit from a suite of marketing initiatives including a national lead generation service, with a guarantee of a minimum of 25 free initial leads delivered in their first year of operation.

Full marketing training, guidance and support is provided, and a business toolkit and marketing resources are available, alongside email newsletter production and delivery and social media management to assist with communicating to clients, potential clients and referral contact with value added content.

New franchisees also benefit from a dedicated TV advertising campaign and a direct mail campaign to raise extra awareness for launching their practice. This supports client acquisition and referral opportunities and helps to grow a local brand presence for each franchisee in their territory.

If you are interested in joining the TaxAssist Accountants network, regular Virtual Discovery Days are being held, where you can find out more about the technical, marketing and business development support on offer.

Related: TaxAssist Accountants Franchise

Owners of Asian fast-food chain Chopstix plan ambitious expansion that would more than quadruple size of UK business and launch overseas

November 22, 2021

The owners of Chopstix, the Asian fast-food chain, are planning an ambitious expansion that would more than quadruple the size of its UK business and launch overseas.

The British firm’s co-founder, Menashe Sadik, said he expected to expand from 73 outlets across the UK to between 300 and 400 over the next five years. He is also eyeing new sites in the Gulf and across Europe.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

The expansion will be financed by profits reinvested into the business, owned by Sadik and co-founder Sam Elia, plus a financing facility from Metro Bank that was extended to about £8million in June.

Chopstix has sites on high streets, and in motorway service stations and train stations. Its four franchise partners include Welcome Break and Irish operator Applegreen.

Related: Food Franchises – Search Franchise Reviews Directory

It has 25 UK stores in the pipeline, in Scotland, London and East Anglia, after snapping up sites made available in the pandemic.

Sadik said its first overseas sites could be in Spain or the Benelux countries.


Source: This is Money

Chaiiwala to roll out in London

November 19, 2021

South Asian street food franchise Chaiiwala is gearing up to make its London debut as it targets 230 UK locations by the end of 2024.

Chaiiwala currently has 45 stores, with the latest opening this week in Fosse Shopping Park, Leicester.

A debut international store also opened in Vancouver, Canada, on Monday (15 November), where the master franchise partner plans to open more sites by the first quarter of next year.

The openings follow launches in Bethnal Green last week. Aylesbury follows next week, along with units in Wood Green, north London; Stoke-on-Trent; and Southampton.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

The group, which has six company-run stores in Leicester, is bringing the format to central London next month where it will open a company-run stores in Brompton Road, Knightsbridge on 13 December.

Another will follow towards the Marble Arch End of Edgware Road with plans to look for sites in Mayfair, Soho and Kensington.

Nil Naik, franchise director, told MCA​: “We will open in central London, give it six months of blood, sweat and tears so that we can give a playbook to franchisees as a test to see what it takes to operate them successfully.”

Naik, a former head of UK and international franchise sales at Coffee Republic, said Chaiiwala had 12 ‘growth partners’ that would open stores ‘from Glasgow down to Southampton’.

Related: Food Franchises – Search Franchise Reviews Directory

Naik said stores in Dundee, Edinburgh and three more in Glasgow would open early in 2022.

He said he planned to focus on Europe and new markets overseas next year, including Germany, Belgium, Switzerland, France, Spain, Portugal and Denmark. Dubai would open ‘around March’.

Naik said: “We are introducing South Indian street food to the masses. The pull is chai and that is what we are known for. We do a karak coffee as well – which means strong, but sweet.”

By James McAllister

Source: Big Hospitality

Global expansion as Get Ahead welcomes first international franchisee in Australia

November 16, 2021

Virtual outsourcing agency Get Ahead is delighted to welcome its first international franchisee. Taryn Wynne will be running the Get Ahead Australia & New Zealand headquarters from her Sydney base.

Taryn has over 25 years of experience in a variety of business sectors. She is a qualified cost and management accountant with experience in several industries including consumer products, IT services, agriculture, hospitality and family businesses. Most recently, she was a Head of Finance and Shared Services in the Construction industry, before taking the leap to start her own business.

“I was introduced to Rebecca Newenham at Get Ahead by a mutual friend,” Taryn says. “I had already recognised the need to help small businesses in Australia and began working on how I could use my business expertise to make a difference. I appreciate how there are just not enough hours in the day for all the “noise” that goes with owning a business. I am also amazed daily by the people I meet who have the most fantastic skills but who don’t have a channel to use them as they don’t want a big corporate job. I aimed to join those two forces together and after speaking with Rebecca I realised that Get Ahead aligned exactly with that. Partnering with Get Ahead enabled me to benefit from an already established brand and launch into my home territory of Australia & New Zealand.”

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Despite being on other sides of the world, Rebecca and Taryn soon realised that they have much in common. Both are passionate about supporting small businesses and empowering skilled freelancers to access flexible work. Rebecca says, “It’s been a pleasure welcoming new UK franchisees over the past few years, but I was aware that there were global opportunities for our business too. When a friend introduced me to Taryn, it felt like a great fit. I know our business is in safe hands with Taryn running our Australian Head Office. We are now actively looking for new franchisees to run different territories across Australia and New Zealand, as well as talented virtual experts to join her team.”

“Virtual assistants were already a well-known concept in Australia, even before Covid-19,” Taryn adds. “Many businesses are well aware of the value of outsourcing. Though there are also still people trying to do everything themselves as they think outsourcing is too expensive. I have been busy networking on and off-line to raise awareness of Get Ahead and the seamless service we can offer local businesses, as well as building my local team. I am committed to keeping our team of virtual experts local and not using offshore VAs. There are so many talented people right here in Australia. My role is to connect them with the right clients so that they can both achieve success.”

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2021 is shaping up to be a milestone year for Get Ahead. Alongside welcoming the first international franchisee, the business has welcomed new franchisees in England and been shortlisted in several national awards, including the HSBC British Franchise Awards 2021. Rebecca concludes, “I continue to be amazed by the tenacity and enthusiasm of my franchisees and I thoroughly enjoy mentoring them all. With regional directors in Berkshire & North Hants, East Midlands, Leeds, Oxford, Suffolk & Essex, Surrey, West London, Wirral & Cheshire West, York and Harrogate, we are well equipped to provide effective outsourced services to businesses across the UK. I am excited about this first step of our global journey and looking forward to supporting Taryn as she develops Get Ahead in Australia & New Zealand over the next few months.”

By Caroline Saunders

Source: BDaily

Promedica24 triples investment in recruitment and training

November 15, 2021

Live-in care provider Promedica24 has announced that it has increased investment in the recruitment and development of its UK workforce by over 200%.

The company said it plans to channel funds into upscaling recruitment and onboarding processes for a more streamlined hiring journey, and increasing pay for carers above market rates.

More money has also gone towards developing innovative training, wellbeing and support programmes that enable care teams to provide high quality care.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Earlier this year, Promedica24 announced it would create 2,000 jobs nationwide to get people back to work, supporting those who might have lost their employment due to the Covid-19 pandemic and creating new and exciting career opportunities.

A specialist recruitment team has since been brought on board to support the campaign and hire for a range of roles across the organisation, including care professionals and operational staff.

Promedica24 said it is on track to meet this target by mid-2022 and is investing in the recruitment and development of its workforce to reach more families who require live-in care services in their own homes.

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Grzegorz Wrzosek, recruitment director at Promedica24, said: “Happy, valued and empowered employees are at the core of any thriving business. Promedica24’s significantly increased investment in the workforce is a fundamental part of cementing our position as an outstanding service provider and employer in the social care sector. Our mission is to create genuine opportunities for people to pursue their careers in care and ensure families and vulnerable individuals can easily access the support they need and deserve.”

Promedica24 has entrusted a new head of Franchise Development, Michael Browne, with the growth of the UK franchise network. The company currently has 14 regional partners located across the UK.

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Katarzyna Twardowska, executive director at Promedica24, said: “As an established care provider with longstanding roots in Europe, we knew the live-in care model would be popular in the UK. The pandemic highlighted many additional benefits to choosing live-in care – a clear advantage being the ability to keep people safe at home and protected from the virus. We have seen a significant shift in public interest towards live-in care over the last few years, so there is no better time to invest in the growth and development of our business.

“The 200% increase in investment has already helped us to advance our vision for social care and those who draw on and provide support – where care professionals are properly rewarded for their jobs and given the training, support and experience they need to help people live independently and well in the place they call home.”


Source: Home Care Insight

Right at Home named a finalist in Best Franchise Awards after 5-star feedback from network

November 11, 2021

Right at Home has been named a finalist in the 2021 Best Franchise Awards, hosted by Workbuzz.

The home care provider has been shortlisted in the Best Franchise Management category after receiving a 5-Star Franchisee Satisfaction accolade for the ninth consecutive year.

Commenting on the news, Right at Home UK CEO Ken Deary (pictured) said: “To be named as a finalist in the WorkBuzz 2021 Best Franchise Awards is a fantastic achievement for our superb network.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

“It has been a difficult 18 months for the social care sector, but I could not be prouder of how our network has pulled together and continued to provide outstanding care to our clients and supported us to deliver on our promise of making a difference every day.”

To be considered for an award, franchisors must have taken part in the Franchise Satisfaction Benchmark programme.

Franchisees are asked to complete a confidential online survey, rating their franchisor on qualities such as initial training, ongoing support, their relationship with the franchisor, and whether they would recommend the franchise to a prospective franchisee.

The top-performing franchisors are then put forward as finalists in the Best Franchise Awards.

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Lucy Campbell, COO of Right of Home UK, said: “These awards are particularly special to us because they are based on feedback from across our network of franchise owners, so it means a great deal to know they feel supported by us.

“We foster a family-feel, supportive and encouraging culture at Right at Home that supports everyone to reach their full potential, from franchise owners to caregivers. It is this approach that helps us build a mutual and respectful relationship with each and every member of our extended network.

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“To be awarded the 5-Star Franchisee Satisfaction accolade for the ninth consecutive year is an amazing achievement and something to celebrate. A massive well done to everyone at Right at Home.”

The winners of the Best Franchise Awards 2021 will be announced at the bfa annual conference on November 30.

Supported by WorkBuzz, the event brings together the franchise industry from across the UK to network and share their experiences.


Source: Home Care Insight

Cake Box profits boom as it grows estate

November 8, 2021

Profits have more than doubled at Cake Box as customers flooded back to its stores after the end of lockdown.

Revenues in the six months to 30 September jumped 91.8% to £16.5m, with the retailer of fresh cream cakes reporting strong demand from shoppers in store and online.

The group also signed up 20 new franchisees in the period to take the estate to 174 strong at the end of the half.

Cake Box also announced this morning that it had extended its relationship with Asda following a successful trial of kiosks in seven stores. The business has opened four more kiosks since the 30 Septemeber and plans to roll out more during the remaining of the financial year.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

EBITDA at the group soared 109% to £4.1m, while pre-tax profits leapt 122% to £3.7m.

The company also flagged that it had suffered no disruption from the supply chain shortages plaguing the market, with several months of ingredients in stock.

It added it was confident in meeting its full-year growth expectations.

CEO Sukh Chamdal said the “strong” performance in the half demonstrated the continued appeal of Cake Box’s “unique offering”.

“Our fantastic franchisees, supported by their dedicated team members, have helped us deliver record first half store openings, revenues, profits and dividends, while making further significant strategic progress that gives us momentum into the second half.

“Our proven franchisee model continues to deliver and we now plan to open up to 32 new franchise stores this year, helping more entrepreneurs than ever build their own businesses and serve their local communities.

“Despite continued uncertainty in the wider environment, it’s clear that our unique customer proposition remains highly attractive as more customers choose our delicious, egg-free cakes to celebrate important occasions or simply satisfy their appetites for a tasty treat.

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“We look ahead with confidence in meeting full year expectations and making further progress in the years ahead.”

Revenues in the four months to 30 September – which excluded the comparisons with March 2020 when its stores were forced to close during lockdown – increased 50.5% to £11.2m, with pre-tax profits up 57% to £2.6m.

Like-for-like sales growth came in at 13.3% in franchise stores during the four months, with franchisee total turnover up 73.2% to £29.5m.

Trading remained strong in the second half, with franchisee like-for-like sales at 14.4% in October and online sales up 46.6%.

Shares in the group soared 4.6% to 397.4p this morning, which puts the stock up more than 80% in 2021 so far.

By Edward Devlin

Source: The Grocer

Omega opens franchise boutique in Liverpool One, UK

November 5, 2021

Omega has opened its largest franchise boutique in Liverpool One in the UK.

Located in Liverpool One’s upper South John Street, the store was created in partnership with jewellery retailer David M Robinson. The 2,000 square foot store showcases Omega’s collections for men and women.

The store includes a bar, an changeable lighting system to create a variety of ambiences, and is an authorised repair centre.

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The boutique also uses Omega’s own fragrance in the showroom air conditioning system, adding to the multi sensory merchandising that is becoming increasingly popular in brick and mortar shops.

“The opening of such a significant Omega boutique demonstrates Liverpool One’s continued popularity among leading retail brands for physical stores. It is a great addition to Liverpool One’s luxury offering and provides even more diversification at the destination,” said managing director and asset management at Grosvenor Britain and Ireland, Alison Clegg.

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The Liverpool One destination allows the brand access to the heart of the Liverpool City Centre. The retail and leisure destination has also seen an 18 percent increase in jewellery sales since it reopened on April 12, compared to the same time period in 2019.

By Rosalie Wessel

Source: Fashion United

Popeyes to launch vegan burger in UK restaurants

November 3, 2021

Popeyes makes its UK debut at Westfield Stratford, London on 20 November where it will serve the chain’s first ever vegan option.

The vegan option will be rolling out in the UK before anywhere else in the world including America where the chain was founded.

The UK menu includes its famous Chicken Sandwich and Southern Biscuits & Gravy, which is a delicacy consisting of soft dough biscuits and a meaty sauce.

The iconic brand has thousands of fans in the US, yet it might be new to Brits on this side of the pond who have yet to discover Popeyes. The chain is one of the world’s largest chicken quick-service restaurants with over 3,400 restaurants in the U.S. and around the world.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

As Popeyes opens its doors in Westfield Stratford City, Brits can expect to tuck into Popeyes’ first ever vegan product, which is The Creole Red Bean Sandwich. It will feature a juicy 100% plant-based red bean patty, crispy lettuce, tomato and Creole sauce in a soft brioche bun.

Popeyes take their sauces seriously and cannot wait to wow the British public with their extensive sauce options. Popular flavours include Mardi Gras Mustard, Bold BBQ, Mango Habanero and Ranch.

In the saucy line-up is Megan Thee Stallion’s highly anticipated ‘Hottie Sauce’ created by the Grammy Award-winning musician, entrepreneur and now US Popeyes franchise owner as part of her global partnership with Popeyes.

The chain itself is famous for its hand-battered chicken marinated for 12 hours in a blend of Louisiana herbs and spices inspired by its heritage. Their signature Louisiana chicken is available in two variations of classic or spicy, which is just one example of the menu catering for all including those who like it hot.

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Fans of the brand can enjoy many of the classics found on the US menu including chicken tenders, hot wings, mac ‘n’ cheese and even Southern delicacy biscuits and gravy, which Popeyes famously serves with its Cajun gravy.

Whilst the food is classically US, all Popeyes chicken in its UK restaurants will be 100% UK sourced and fresh. The chain has signed up to the Better Chicken Commitment which holds its signatories accountable to stringent welfare, food quality and sustainability standards.

A milkshake and burger go hand in hand and Popeyes offerings will have sweet-toothed Brits thirsty for the brand’s new handspun shakes. Delicious shakes include Lotus Biscoff, Oreo flavours and classic sundaes to enjoy either alongside a Popeyes’ burger or simply as a takeaway milkshake.

By Ria Tesia

Source: Wales Online