23.5 Degrees opens 80th Starbucks store in just eight years

April 14, 2021

The first UK Starbucks franchisee, 23.5 Degrees, has opened its 80th Starbucks outlet in King’s Lynn, Norfolk as part of its ongoing expansion programme to reach 300 stores by 2027.

 
Mark Hepburn, managing director of 23.5 Degrees, said: “The last year has been challenging but opening this Starbucks store demonstrates our commitment to our ambitious growth plans.

“We could not have achieved our success without our investors, contractors and Starbucks itself. Most importantly, I’d like to thank our partners who have delivered day in day out to ensure we continue to serve our customers and build the business.”

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Despite the coronavirus pandemic, 23.5 Degrees reports that it opened seven drive through stores last year, stretching from Canvey Island in Essex to Peterlee in County Durham, as the business targets 100 stores by March 2022.

23.5 Degrees says it is actively seeking both freehold and leasehold drive through opportunities on main arterial routes, close to major retail destinations or on large industrial estates. Locations should also be a suitable design for its three standard sized units of 1,500, 1,800 and 2,200 sq. ft. The company says it will also consider high street units in prominent footfall locations with a minimum size of 1,500 sq. ft.

Related: 23.5 Degrees franchise opens Starbucks drive-thru in Sheffield

Hepburn added: “We’re able to move fast on great new sites. Our use of modular design and build enables our landlords to have our stores trading faster. We’re keeping our foot on the gas and plan to reach 300 stores in the next six years.”

23.5 Degrees opened its first Starbucks store in Liphook, Hampshire, in February 2013 and reports that it has invested more than £28m in the UK economy to date through building and buying stores. The company says it employs more than 1,300 and has a track record of developing its people, as many current managers and area managers started out as baristas. The new King’s Lynn store, the first Starbucks drive through in the town, will create 25 jobs for the local community.

Source: Franchise World

Cake Box to grow its estate after ‘record year’

April 13, 2021

Egg-free cake specialist Cake Box is set to significantly grow its estate across the UK after announcing record revenue for 2020/21.

 
In a full year trading update, the business said it delivered a strong performance with like-for-like sales at franchise stores up 14.7% in the 40 weeks from 1 June 2020 to 7 March 2021. As such, it expects to report a 16% revenue increase for the year with adjusted profit before tax in line with market expectations.

Cake Box increased its portfolio with a ‘very strong opening programme’ in the second half of the year with 17 new stores in locations including Gloucester, Epsom, Ipswich and Hove. Overall, there were 24 store openings taking the total number of franchise stores to 157 at period end.

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This is set to continue in 2021 and beyond as the business is currently holding franchise deposits for 52 sites across the country.

It is also trialling five Cake Box kiosks with a national supermarket chain and described the results so far as ‘encouraging’.

The expansion is supported by a bakery and distribution centre in Coventry which came online in March. The firm has two other facilities in Enfield and Bradford.

Elsewhere, progress was made on delivery as Cake Box rolled out its own-brand delivery platform with ‘pleasing early results’. This, it said, complements existing click & collect and third-party offerings. Notably, online sales were up 84% year on year.

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“I am very pleased with the strong trading momentum in the second half, continuing the recovery we saw as our shops began to reopen from May last year. Customer appetite for our products has continued to grow, with good traction across our expanded online and delivery services,” said Sukh Chamdal, co-founder and CEO of Cake Box.

Chamdal thanked Cake Box franchisees who he said helped the firm “emerge stronger from a year marked by the global pandemic”. The business welcomed 15 new franchisees over the course of the year as part of the 24 new store openings.

“Despite continued uncertainty in the operating environment, our unique proposition for customers and new and existing franchisees remains highly attractive and we are confident of making continued progress in the years ahead,” he added.

By Amy North

Source: Bakery Info

Mamma Dough to launch franchise model for nationwide rollout

April 12, 2021

South London pizza restaurant group Mamma Dough is launching a franchise model to help it expand across the country.

 
The group, which operates sites in the suburban London locations of Honor Oak Park, Brixton, Peckham, Ladywell, Sydenham, South Norwood and Tooting Bec, says the move is in a response to the expected boom in the London-restaurant scene post Covid.

Mamma Dough was founded in 2014 by Jake Harrison and has grown from its debut restaurant in Honor Oak Park to having seven sites in south London. It is now looking to extend its reach across the capital and around the UK in the coming years through franchising.

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“We’re looking for someone who fits with our ethos, as we want to be a partner at every step of the way,” says Harrison,

“We’ve already got brand awareness and industry credentials, so are looking for ambitious, hard working managers or head chefs or entrepreneurial people in general, who are looking to go into self-employment with the security of a brand who’s done it before.”

The company says it has been approached for franchising in the past and that the post lockdown environment, with people likely to choose to eat in neighbourhood locations as well as continue to order food to eat at home, means that the time is right to pursue such a model.  

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“We truly feel now is the right time for Mamma Dough to spread its wings and take our famous style of pizza to a wider audience,” adds Harrison.

“As a result of Covid and the efficiency games and business model reshape, Mamma Dough is now in a position to seriously explore the next step with franchising.”

Source: Big Hospitality

Right at Home franchise owner takes on new London branch

April 7, 2021

A Right at Home service based in Farnham is set to branch out into Richmond and Twickenham after acquiring the franchise for this area.

Alastair Shanks, managing director of Right at Home GF, which was rated ‘Outstanding’ by the CQC in June last year, will take the reins of Right at Home Richmond and Twickenham, previously known as Right at Home Twickenham and Weybridge, from former owner Michelle Apostol.

 
He commented: “Michelle has worked tirelessly to build up the branch and an excellent staff team, so I am fortunate to take on an established care business with a reputation for providing high quality care. I’m looking forward to working with Michelle’s staff to develop our services further and help more people live independently for longer.”

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Apostol, who ran the service for seven years, said: “It has been an immense pleasure to develop the business with the backing of an excellent team of caregivers and support staff but now feels like the right time to hand over the reins. I know that with Alastair in the saddle, both staff and clients will be in great hands,” says Ms Apostol.

Shanks has changed the business name to Right at Home Richmond and Twickenham to reflect his focus on the two towns and surrounding areas.

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He said the transaction will be seamless for clients, with the same caregivers continuing to provide the same standard of care.

“My first priorities will be ensuring our clients receive excellent care and supporting the staff team in enjoying their jobs,” said Shanks.

“We will recruit even more fantastic caregivers with a view to helping more people live comfortably and independently in their own homes.”

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Sara Woodley, an experienced registered manager at Right at Home GF, will support the existing care manager and office team at Right at Home Richmond and Twickenham and will take on the registration of the franchise with the CQC.

By SARAH CLARKE

Source: Home Care Insight

Oven Wizards franchise launched in Meon Valley

April 6, 2021

A NEW oven cleaning business is coming to the Meon Valley and surrounding areas. Caroline and Sean Whelan are launching their own Oven Wizards Franchise.

The pair have lived and run successful businesses in the local area for a number of years and believe there will be a strong demand for their services.

 
Caroline said: “We were looking for a business idea that would be something we would enjoy doing and that would provide a great service to local people. We came across the idea of an oven cleaning business and then started to research the market. We soon realised that becoming Oven Wizards offered us a great opportunity, particularly with the support of a successful franchise brand.”

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John Graham, owner of the Oven Wizards business said: “From the first time we met Caroline and Sean we knew they would make a great success of running an Oven Wizards Franchise, particularly because of their great passion for customer service.

“There is a growing demand from people who want to have their ovens professionally cleaned because it is probably the hardest and most hated job in most households.”

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Oven Wizards have provided Caroline and Sean with comprehensive training which will enable them to professionally clean all sorts of makes and models of ovens.

As well as Fareham and Bishop’s Waltham, Caroline and Sean also cover the surrounding towns of New Alresford, Botley, Whiteley, Locks Heath and Waterlooville.

Related: Oven Wizards Franchise

A recent Survey indicates that oven cleaning is one of the most hated chores in the home.

Source: Hampshire Chronicle

Bolton teacher started drama lessons during Covid pandemic

March 30, 2021

A TEACHER and mum-of-three has made it her mission to help improve children’s wellbeing by introducing them to the world of performing arts. Laura Hanlon began a new Little Voices franchise in Bolton at the peak of the coronavirus pandemic, running drama and singing lessons for children aged four to 18.

 
With venues due to reopen in April, the primary school teacher wants to spread the message and help as many children as possible after what has been ‘a difficult year for young people’.

In aid of supporting young people who may be struggling with their mental health as a result of Covid-19, Laura and her team have kept children engaged during lockdown with free video workshops and weekly lessons.

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Laura, 33, who lives in Lostock, bought the Bolton franchise in April 2020 during the first national lockdown but has been determined to help it grow. She also runs the Bury franchise of the national performing arts training organisation.

She said: “At first it was a really stressful time as I tried to get my head around taking over a new business and growing it, as well as taking our lessons online.

“It was so important for our pupils to still have structure and normality in a confusing time in their lives.

“I met most of my pupils for the first time while we were online. Every time we went back into venue following a lockdown, more pupils joined and amazingly we are going from strength to strength.”

Founded in Blackburn in 2007, Little Voices grew nationally, with more than 50 franchises dotted across the UK, from Bolton to London.

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The group prides itself in having small classes and putting students through their London Academy of Music and Dramatic Art (LAMDA) exams.

Laura added: “I wasn’t going to be defeated as I knew I had such a strong support network of fellow principals around me and parents who were calling out for some positivity and fun in their children’s lives.

“Performing arts is perfect for this as it really boosts children’s wellbeing – allowing them to believe they can do it. I love watching their confidence grow.

“I have spent most of this year seeing my pupils through a computer screen and there is now a real buzz that we are heading out of this and we will be back into our venues finally.”

Laura has big hopes for the future, with plans to put pupils through their LAMDA exams soon while welcoming more youngsters.

By Sam Ormiston

Source: The Bolton News

Bubblewrap sets out ambitious UK expansion plans

March 29, 2021

Instagram-favourite London waffle concept Bubblewrap is to expand across the UK with plans to grow to 25 stores over the next five years.

 
The brand, which has two stores in Chinatown and Covent Garden, has partnered with Seeds Consulting to begin franchising in the UK, central and western Europe and the Middle East.

Bubblewrap was founded by Tony Fang in 2015 and serves Hong Kong-style egg waffles with a wide variety of toppings. Its first Chinatown store launched in 2017 and fast became a social media sensation, with initial Facebook videos created by Time Out and Buzzfeed reaching 33 million views.

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According to Seeds Consulting’s website a typical Bubblewrap store could be an eat in, takeaway and delivery unit no larger than 700 sq ft in a busy high street, or a 300 sq ft kiosk in a regional shopping mall.

Fang said: “We operate in both the Capco and Shaftesbury estates successfully. We see a huge opportunity with other key landlords in shopping centres, high streets and leisure locations as they can benefit greatly from a unique and footfall-driving concept like Bubblewrap.

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“Before Covid, our business was flying. This has allowed us to survive in spite of being located in central shopping districts, and we are now best positioned to take advantage of the new market conditions to scale our brand in the UK and key regions like the GCC [Gulf Cooperation Council].”

Seeds Consulting is a food franchise consultancy founded by Matteo Frigeri and David Living in 2010 and also works with Benihana, Las Iguanas and FlowerBurger.

By Sophie Witts

Source: The Caterer

Co-op opens first service station convenience store in Cornwall

March 26, 2021

The Co-op has launched its first franchised store at a service station, with the opening of Co-op Cornwall Services. The new outlet is the 15th franchised store for the convenience retailer.

 
Its existing franchise estate includes independent retailers, university campuses, Nisa partners, Costcutter company-owned stores and its first partnership with a catering business, Gather & Gather. The Co-op sees the new service station store highlighting the brands breadth, diversity and agility of its franchise proposition.

The company says the new 2,000 sq. ft. Co-op store (located off the Victoria Interchange junction off the A30) will open between 7am-10pm seven days a week, support 20 local jobs and run on 100 per cent renewable electricity.

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Designed to service business travellers, commuters and tourists who pass through the area, the store offers customers an extensive food-to-go range with hot and cold sandwiches, snacks and chilled drinks. An in-store bakery will also offer pastries and Co-op’s Ever Ground Fairtrade coffee.

Martin Rogers, head of new channels at the Co-op, said: “We’re always looking for ways to reach new customers and members, and our Cornwall Services store is a great example of how our franchise model can flex to work in a number of different locations to meet differing customer missions.

“The Cornwall Services’ Co-op is a fantastic looking store in a cutting-edge service station in the heart of the county and will add a real point of difference for commuters, giving them access to award-winning and quality food on the go.

“Our franchise offering has gone from strength to strength as we focus on generating mutual value with forward thinking like-minded partners and our expertise and learnings in this area are helping us access new markets all over the country.”

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Mark Upton, the store owner, said: “We’re really excited to launch the first ever Co-op in a service station site at Cornwall Services. The store has a fantastic modern look, a substantial range and competitive prices that provides a convenient solution for tourists and for local people to stop off and top-up on their commute.”

The Co-op also reports that it has recently upgraded its membership at the BFA and is now an associate member of the association, which it sees as reinforcing its brand as a credible franchise partner.

Through its full-service franchise model, the Co-op says it offers a unique proposition for independent retailers who share its values and principles to become part of the Co-op community, giving more customers access to stores, in great locations by providing award winning food and drink, conveniently.

Source: Franchise World

Bluebird Care franchise launches awards initiative for ‘outstanding’ team members

March 25, 2021

A Bluebird Care franchise has launched its first awards event to recognise care staff who went above and beyond throughout 2020.

The directors at Bluebird Care Scarborough chose the winners of three awards based on nominations they had been sent by team members.

 
Emma Thompson started working at Bluebird Care Scarborough almost six years ago and was recognised as Bluebird Care Scarborough’s Care Manager of the Year. She was nominated by her colleagues for the leadership, guidance and support she continues to offer them.

Steph Walker, care coordinator at Bluebird Care Scarborough, said: “Emma is by far the best manager I have ever worked under. She is always supportive and understanding. I rarely find myself in a situation where she doesn’t know the answer and if she doesn’t it never takes her long to find it.

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“I have already learned so much from her and continue to do so each day. She genuinely cares about the well-being of all our customers and staff. Honestly, she is a breath of fresh air.”

Commenting on the win, Thompson said: “I was speechless when I realised I had won the Care Manager of the Year Award, anybody that knows me, knows it is not often I am lost for words. I always give 100% and I have high expectations of myself and my team.

“Our customers receiving the highest level of quality care and support that they need and deserve is very important to me, it is my passion and my motivator, it is why I came into the care sector all those years ago. If I am honest, I believe I am just doing my job, but it is truly lovely to know that people recognise my efforts and appreciate them.”

Tracey Tonge, who has worked at Bluebird Care Scarborough since October 2020 was crowned Team Member of the Year. Tonge was praised for her positive attitude and willingness to go above and beyond for customers.

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She said of her win: “I was very shocked to hear I had been nominated, I really enjoy the role I do, and find it comes natural to me. To find out I won the award was amazing I was totally lost for words. Since starting at Bluebird Care Scarborough I feel like I have grown stronger as a person and very much enjoy my work which is a different role for me as I worked in retail for most of my life.

“I would never see myself going back to retail as this role suits my caring nature, and I really enjoy my job here.”

Sharron Rogers won Bluebird Care Scarborough’s Care Assistant of the Year Award. She has worked as a Care Assistant since July 2020, having never worked in the care sector before.

The care assistant was recognised for her outstanding work, particularly with customers with dementia who are often more resistant to support.

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Rogers said: “I was shocked and taken a back when I won this award, I didn’t realise that people thought so highly of me and the care and support I provide. I just love my job and it is a privilege to be able to give light to people when they really need it.

“My career has always been in engineering, I never thought I could be a Care Assistant. I left engineering a year ago and joined Bluebird Care Scarborough and I’m really glad I made the change.

“I always want to do more and help our customers in any way I can, making a positive difference to their day is very important to me.”

By SARAH CLARKE

Source: Home Care Insight

Tim Hortons to open drive-thru restaurant in Sheffield

March 22, 2021

Canadian restaurant brand Tim Hortons is continuing with its UK expansion plans with the opening of its first drive-thru restaurant in Yorkshire.

 
Opening in Sheffield this summer, the new restaurant will be located at Crystal Peaks Village Retail Park and will be able to seat 118 covers. As well as having a drive-thru it will also offer delivery options for the local area following the launch. 

The move is part of Tim Hortons’ ambitious plans to create more than 2,000 jobs in England and open a restaurant in every major English town and city by 2022.

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The restaurant brand was founded in 1964 by Canadian Ice Hockey player Tim Horton and is known for its coffee and donuts as well as bite-sized donuts called Timbits.  Other options include hot sandwiches and wraps.

“As we continue our expansion across the UK, we knew it was only a matter of time before we found the perfect location to bring our first Tim Hortons drive-thru to Yorkshire,” says Kevin Hydes, chief commercial officer of Tim Hortons franchise in the UK.

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“We’ve had huge demand to bring the brand to Sheffield and it really excites us to be launching in a city famed for its Ice Hockey and presence within the Elite League.”

Tim Hortons is one of the largest restaurant chains in North America with more than more than 4,700 sites located in Canada, theUS, and around the world. It launched in the UK in June 2017 with a debut restaurant in Glasgow and now operates 27 venues in the UK, including its flagship in Leicester city centre

Source: Big Hospitality