Clean break in store for Chorley salesman with franchise

July 15, 2019

A SALESMAN who swapped pneumatics and hydraulics for oven cleaning is hoping to reap his own rewards.

Peter Truesdale, 39, has launched Chorley-based Ovenu, after more han a decade with Preston’s Tom Parker Ltd.

And he already has plans to widen his valeting franchise, once he has a firm hold on demand in Chorley and Leyland.

Related: Cleaning Franchises in the UK – Here’s All You Need to Know

He said: “After a long time in sales I wanted to improve my work-life balance and be my own boss.

“I believe working directly face-to-face with homeowners and providing excellent service will bring greater job satisfaction.”

Related: Cleaning Franchises – Search Franchise Reviews Directory

The process Ovenu uses sees individual components cleaned in patented tank system.

By Peter Magill

Related: Ovenu Franchise

Source: Lancashire Telegraph

Hotel Chocolat to set up shop in Bishop’s Stortford

July 15, 2019

Hotel Chocolat is on its way to Bishop’s Stortford with a new store in Jackson Square.

The British chocolatier and cocoa grower, with over 80 shops in the UK, is hoping for a sweet future in the former Scott Sports premises.

The Intersport franchise shut at close of play on Saturday June 22. While the arrival of Hotel Chocolat is not imminent, Jackson Square manager Michael Smith confirmed plans were in place for later in the year.

He said: “We’re always excited to be able to share news of all our forthcoming openings with our community and we’re pleased to welcome Hotel Chocolat to the retail line-up at the centre.

“It’s great to hear that Bishop’s Stortford is being recognised by such a great brand as this will only continue to improve the offer we have available in the town.”

Hotel Chocolat began as an early internet retailer in 1993, founded by entrepreneurs Angus Thirlwell and Peter Harris with originality, authenticity and ethics as the company’s founding principles.

Related: Retail Franchise UK – Should You Buy UK Retail Franchises?

In 1998, they created The Chocolate Tasting Club, sending sweet selections to subscribers each month, before opening the first-ever Hotel Chocolat shop in north London in 2004.

Their dream of becoming cocoa farmers was realised in 2006 when they bought the 250-year-old Rabot Estate in St Lucia.

Since then they have diversified with a cafe in London’s Borough Market, luxury hotel, restaurant and spa Boucan in St Lucia and the Rabot 1745 restaurant in London.

The brand, which was listed on the London Stock Exchange in 2016, also includes The School of Chocolate at Cocoa Vaults in Covent Garden, a cookbook called A New Way of Cooking with Chocolate and a mobile phone text gifting service.

Related: Retail Franchises – Search Franchise Reviews Directory

This year it featured in a two-part Channel 5 TV documentary called Chocolate Dreams – Inside Hotel Chocolat.

The chain’s arrival is part of Jackson Square’s latest upgrade. The precinct, first developed in 1972 and extended in 2007, underwent a £5.5m revamp in 2017 to provide a total of 44 units.

By Sinead Corr

Source: Bishop’s Stortford Independent

Chester noodle bar Wok&Go heads to the Algarve

July 14, 2019

A NOODLE bar business which began life in Chester has made it to mainland Europe. Wok&Go has opened its first branch in the Vila Nova De Portimão, Faro, Portugal, with its first day of trading on July 3 proving a busy lunchtime.

Des Pheby, the founder of Wok&Go, recently signed a franchise agreement with BrandPlus which will lead to 20 new stores over the next 10 years.

The next branch is to open in Lisbon next month.

He said: “We are very excited to start this journey abroad and introduce our passion for Asian-fusion food to the people of Portugal.”

Pedro Martins, the Algarve franchisee, who has worked in hospitality for 22 years, added: “I’m a big noodle fan myself. A few months ago I had a conversation with João Lucas from BrandPlus and he suggested Wok&Go.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

“I’m so glad I looked into it, as I received very good training and support and I’m incredibly happy with the final result. I think Wok&Go has a big future and I’m proud to be part of it.”

Wok&Go started as a small business in Chester. Des already owned the little café Go Fresco that later became a student-favourite late night takeaway.

Inspired by the Asian dining experience in Chinatown during a trip to New York, he launched his first Wok&Go store in Northgate Street in 2008.

The concept was warmly welcomed by Chester residents, encouraging Des to open a second store in Foregate Street and start expanding into other cities.

Related: Food Franchises – Search Franchise Reviews Directory

Wok&Go is now firmly established in the UK and a growing franchise consisting of over 20 branches, including international stores in Dubai and, now, Portugal.

Des added: “We are still independent and based in Chester. I’m very proud of Wok&Go being born and bred in this beautiful Roman city.”

Wok&Go specialises in healthy, nutritious Asian-fusion noodles cooked to order in minutes. BrandPlus is a Portuguese company with over 25 years of experience in the food and beverage industry.

Related: Wok&Go Franchise

Their brands include the first 100 per cent Portuguese fast food chain, Mexican-inspired restaurants and local cuisine.

By Mark Dowling

Source: Chester Standard

Elm Park Domino’s Pizza in bid to extend opening hours to 3am

July 14, 2019

A Domino’s Pizza takeaway in Elm Park is applying to extend its opening hours to 3am despite opposition from Havering Council’s planning department.

The Domino’s in Tadworth Parade applied to the borough’s licensing team on June 8 for permission to change its opening hours from 9am-1am to 11am-3am.

The application will now be heard by the borough’s licensing sub-committee at a town hall meeting on Friday, July 26.

It is made clear in documents provided to the council that customers will only able to collect pizzas from the site until 11pm, and from then until 3am pizzas will only be provided by delivery drivers.

In a detailed submission, the franchise director Satvir Gosal outlines how the restaurant will continue to meet its current licensing objectives including: the prevention of crime and disorder, public safety, protecting children from harm and the prevention of public nuisance.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

It reads: “The store is a franchise of the worldwide Domino’s home delivery pizza chain.

“Domino’s has been in business since 1960 and during that time, has developed a system of business which primarily involves a home delivery service. “Whilst it is possible to collect our products from the store, the vast majority of our business is delivering pizzas and other products we sell to people’s homes.

“We are governed by the rigorous standards set out in the Domino’s Franchise Agreement and these relate to all aspects of operating the business, from the preparation of ingredients right through to the manner in which the product is delivered to our customers.

“We are mindful of our obligations to our staff, our customers, and others, for example local residents, who may be affected by the operation of our business.”

Related: Food Franchises – Search Franchise Reviews Directory

In a bid to prevent littering, no single slices of pizza will be served after 11pm, and the store will take in no deliveries between 11pm and 8am.

One resident has objected, as have the borough’s planning team.

The resident wrote: “This company has a business model of supplying food via a delivery service and if was allowed to go into the early hours of the morning would cause noise disturbance due to delivery vehicles driving around a quite area.

“There is no usual traffic late at night and I do believe this would therefore disturb a usually quiet neighbourhood.”

The planning department insists that “granting a licence with such a late finish clearly goes against Havering’s Licensing Policy.

“The premises is situation in a mixed use area where there are domestic properties directly above the shop and along the rest of Tadworth Parade.

Related: Domino’s Pizza Franchise

“There is the potential that by granting a licence until such a time, it may impact on local residents, especially those living above the premises.

“There is the potential that the coming and going of delivery drivers, using cars or scooters as means of delivery, the revving of engines and slamming of car doors could cause a disturbance or noise nuisance to residents.”

The application will be determined at a Havering Town Hall meeting at 10.30am on Friday, July 26.

By Matthew Clemenson

Source: Romford Recorder

Uxbridge Businessman Claims Major Accolade At Flagship Franchising Awards

July 13, 2019

Driver Hire franchisee Ed Pockney has been announced as the winner of the Business Transformation category at the 2019 bfa HSBC Franchise Awards, held at the Vox, Birmingham.

Ed, who was a financial stockbroker for over two decades before becoming a Driver Hire franchisee, managed to claim the accolade after presenting exceptional growth since taking over the Uxbridge franchise in November 2014.

In under five years, he has grown his franchise from 96th in the network to get it into the top 20. In the past four-and-a-half years, he has delivered over 43,500 shifts and have shown a huge commitment to development of staff, including employing six trainers.

Stated Ed Pockney: “The most important thing, over anything else, is not letting your customer down. I have been meticulous since taking over the business to make the turnover a six-fold increase.”

The Business Transformation category highlights second generation franchisees achieving new levels of growth, profitability and efficiency. This was a brand new category to the awards, reflecting the increased levels of success evident in the industry.

Related: Recruitment Franchise UK – Should You Invest In UK Recruitment Franchises?

The awards evening is the flagship event in the franchising calendar and getting a nomination in itself is a major achievement, proving the business works ethically and in the best interests of staff and customers, fighting off many other companies vying for the accolade.

Pip Wilkins, CEO of the British Franchise Association, stated: “Ed runs his business exceptionally well and looks at every detail. This includes hiring multilingual staff to improve the experience for both the drivers, and the customers. The way he has scaled up the business lies in all these details.”

Related: Recruitment Franchises – Search Franchise Reviews Directory

Andy Brattesani, UK Head of Franchising, HSBC, added: “While all of the shortlisted candidates have shown that you can scale up operations with the right strategy, Ed’s stood out as he clearly identified where opportunities were available and worked on them until he became the preferred business of choice in the area.”

Ed won the Business Transformation award by staving off competition from Gill Dawson – Molly Maid, and Simon White – Home Instead Senior Care.

Related: Driver Hire Franchise

By Caitlin Cook

Source: BDaily

‘Uber for cleaners’ Fantastic Services targets nationwide growth

July 13, 2019

App-based commercial services company Fantastic Services has introduced the first of ‘Master Franchisees’ in the UK as it targets growth.

The London-based business – which provides services including cleaning, gardening, landscaping and removals – has put Vanya and Hristo Yankovi in control of operations in Oxfordshire.

Putting more than 25 services at the click of a button, Fantastic Services is also looking to fill similar roles in Liverpool, Manchester and other areas using a new model it expects to fuel expansion throughout the country.

The couple will manage Fantastic Services’ experts and smaller franchise owners in the Oxford region, acting as a port of call between them and the franchisor.

Vanya and Hristo say an ambition to succeed is helping fuel success in their new role.

Related: Home Services Franchise UK – Should You Buy UK Home Service Franchises?

They are able to easily communicate with their teams via the mobile Bfantastic app, which was built in-house and integrated with the firm’s in-house CRM system and client booking app GoFantastic.

It lists scheduled and completed work, and allows technicians to receive updates.

The Fantastic Services franchise system is fully automated, with all interactions between management, service providers, and customers happening online, in order to streamline operations and reduce costs.

This means, the firm’s fleet of experts will be able to focus on the job at hand rather than the admin of tech support, customer service and advertising, among other things.

Vanya and Hristo started working with Fantastic Services in Oxford four years ago, and expanded to cover an estimated circumference of 100 miles of the city.

Related: Home Services Franchises – Search Franchise Reviews Directory

Hristo said: “We can do everything we need to as Master Franchisees from our phone and computer, it’s a system that puts us in control and makes our work and that of our teams easier.

“Just like Fantastic Services, I like to work with people who are ambitious, which is something that Vanya and I definitely are.

“We started our business with Fantastic Services just a few years ago as franchisees and with just a handful of people, but we brought that up to 64 people in and around Oxford and also in parts of London.”

Vanya added: “The point of signing up with Fantastic Services was because they wanted to grow the company to cover more areas.

“We started in Oxfordshire because we are based in Oxford, and then we started covering more areas of about 100 miles, and we now have teams in other parts of the country.”

Formed in London in 2009, Fantastic Services has over 300 successful franchising partners, who provide more than 25 types of professional services.

Initial fees for franchisees vary dependent on the service, the package and the region in which they are operating, with cleaning franchises staring at around £1,800 and removals at £2,830.

The Master Franchise scheme is available to those who wish to recruit, develop, manage and lead a number of units in their geographical area, with the cost of initial investment starting at £10,000.

Company co-founder and CEO Rune Sovndahl said: “Vanya and Hristo have been members of the Fantastic Services family for four years, and their business has developed significantly in that time.

“They have proved themselves ambitious, hardworking, and reliable, and they also have a hugely impressive get-up-and-go-getting attitude to all that they do.

“They are exactly the type of people we had in mind when we looked to introduce our ‘Master Franchise’ model, and similar opportunities are available to others.”

He added: “As a client-oriented brand, customer service is of vital importance to us which in turn means we deliver superb training and support to all our franchisees, and the same is true for our Master Franchisees.

“In the role of master, they manage relationships, make sure contact with their teams is maintained, and work with franchisees to achieve their goals and aims.

“All are able to develop the skills they need to make a success for themselves and for Fantastic Services overall.”

Jenny Farenden, Fantastic Services Franchise Marketing Director, said: “It’s a little bit like Uber in that over 90 per cent of sales come from in-bound marketing, which our master franchisees will immediately benefit from.

“We handle the marketing entirely which makes Fantastic Services unique in this sector and in franchising opportunities as a whole. Master franchisees can rely on the support of a staff of around 500 people supporting their franchise.

Related: Fantastic Services Franchise

“There’s no need to cover property or rent, can be managed remotely, and we estimate they should see a return on investment within two years.”

Fantastic Services currently connects more than 15,000 UK clients with 2,000 professionals and experts every month.

By the end of 2019, it expects its customer base to have risen by nearly 200,000 fuelled by the recruitment of master franchisees in 10 areas, including Manchester, Chester, Birmingham, Sheffield, and the South West.

Through this expansion, the company hopes to boost franchisee numbers by 30 per cent.

Last year, the business reported more than £32.5m worth of service orders which represented a growth of 20 per cent on 2017’s results.

Customers can book all services around-the-clock from their mobile device, with just a few taps using the GoFantastic app, which is available for iOS and Android.

Monthly active users of the GoFantastic app in the UK grew by 45.5 per cent between August 2017 and August 2018.

Over the same period, bookings via the GoFantastic app grew by 85 per cent, and in-app revenue grew by 76.6 per cent.

By Jonathan Symcox

Source: Business Cloud

Bristol fried chicken chain Miss Millie’s reveals possible locations for new stores

July 12, 2019

Bristol’s Miss Millie’s has revealed possible locations for a number of new stores.

The popular fried chicken chain has been sold for an undisclosed sum to a new company in the restaurant sector.

The buyer for the business, who has not yet been revealed, wants to increase store numbers in the South West and beyond.

Speaking to Bristol Live, Miss Millie’s managing director Carl Traill said the company is looking at a number of areas to set up new stores.

“We’re looking at a couple in the Bristol area,” he said.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

“We’re also looking at Portishead and we used to have a couple in Cardiff so we’re looking to get back in the South Wales area.

“Hopefully these will be in the next 12 months.”

He added: “Beyond that, we’re looking at opening new stores across the country during the next five years.

“We’re going from strength to strength.”

Related: Food Franchises – Search Franchise Reviews Directory

Miss Millie’s was set up by the late Harry Latham, who opened the first KFC franchise in the UK in 1965 with his partner Ray Allen.

He was good friends with KFC founder Colonel Sanders and decided to name the restaurant after the colonel’s daughter Mildred.

Harry was managing director of KFC GB in the 1970s before opening stores in Bristol in 1988 under the Miss Millie’s brand.

Mr Latham retired in 1993 and left the running of the chain to his daughters – Ann Walker, Sheila Wilson, Kerry Baldin and Kate Ostrowski. He died peacefully on May 23 this year.

Related: Miss Millie’s Franchise

Ann, who was the former managing director, said: “The decision to sell a business that’s been in our family for over 50 years was very tough despite us recognising the time had come.”

By Alexander Brock

Source: Bristol Post

Isuzu UK dealer network expands with seven new sites

July 12, 2019

Isuzu has added seven new dealerships to its UK network, bringing the total number of franchisees to 105.

This year’s new additions follow the appointment of five new dealers for the Japanese brand in 2018.

William Brown, Isuzu (UK) manager director, said: “We’re delighted to welcome the new franchises to the Isuzu Family of dealers. I wish them every success ensuring the multi award-winning Isuzu D-Max continues to be the number one Pick-Up of choice in the UK and helping us achieve our goal of 10,000 units by 2025.”

The newly appointed dealerships are Otter Vale Motor Services in Honiton, Harris Truck & Van in Gateshead, Madeley Heath Motors in Keele, M. M. Bellinger & Sons in Oxford, Trelawny in Penzance, Compass Tractors in Bridgewater and R W Crawford in Writtle.

Related: Car And Automotive Franchise UK – Should You Buy UK Car Franchises?

Alan Able, head of sales at Isuzu (UK), added: “As an established brand in the Pick-Up market with a proven track record and continued growth, this year in particular we have seen more and more interest in becoming an Isuzu dealer. With our multi award-winning truck, low franchise costs and excellent profit opportunities, it’s an attractive proposition for any entrepreneurial business owner.”

The Isuzu model range consists of one vehicle, the D-Max pick-up. It is available in a variety of trims, with prices from £16,909 (ex VAT). This year alone, the D-Max has picked up five awards.

Sales of the pick-up continue to grow, with the brand predicting a 5% uplift in registrations next year.

The D-Max performs well in fleet, where it is favoured by utility companies and more recently the RAC.

Related: Automotive Franchises – Search Franchise Reviews Directory

Higher-priced special editions give it a chance in the lifestyle market too.

The brand is continuing to look for new partners to represent it across the UK, as it plans further expansion.

Isuzu (UK) is part of IM Group, the official importer of Isuzu and Subaru vehicles in the UK.

Author: Matt de Prez

Source: AM Online

Costa Coffee set to open in Handforth, Cheshire

July 11, 2019

The fastest growing coffee shop in the UK will open its doors in the Paddock, Handforth, Cheshire on July 23rd providing local people with ‘the nation’s favourite’ coffee experience for the first time.

For the family-owned franchise behind the Costa Coffee brand in the North West – Sim Trava – and commercial landlords Orbit Developments, the opening will be the happy culmination of 18 months discussion and planning to find the right size and location for a Costa Coffee in the village.

It will be the 37th Costa Coffee outlet for Sim Trava and founder Simon Vardy is delighted to be coming into Handforth with the company’s unique combination of quality coffee and personal service.

He said: “We have been waiting for the right place here for some time and are delighted to be opening in just a few weeks in this popular village centre. We hope the Costa Coffee will add something very positive to the current Paddock shopping experience and encourage more local people to come and spend time with us and in other shops in the centre.”

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Costa Coffees are often to be found in village centres, complementing other businesses and driving more footfall in general. The 1500 sq ft double-fronted location in Handforth will join a local network run by Sim Trava, including Holmes Chapel and Cheadle, where its openings have had a beneficial impact.

A store manager has already been appointed to lead the new team, but Simon is looking for more passionate local people to join them.

Related: Coffee Franchises – Search Franchise Reviews Directory

He added: “We pride ourselves on delivering a high level of personal commitment and service in every Costa to give our customers the best of both worlds – all the benefits of a well-known coffee brand, but provided by local people who really care about it. And the right people can build a fantastic career with us – they become part of our family.”

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James Nicholson, Leasing Assistant at Orbit Developments, commented: “We wish Simon and the team every success at the Paddock. It has taken time to find exactly the right location in Handforth to meet the needs of a busy and successful coffee house and we are very glad to have got there and be welcoming them into our community.”

By Sue Souter

Source: BDaily

Driver Hire Wins Franchisor of the Year at Flagship Franchising Awards

July 11, 2019

Driver Hire has claimed Franchisor of the Year at the 2019 bfa HSBC Franchise Awards, held at the Vox, Birmingham.

Driver Hire, the transport logistics recruitment agency, has been shortlisted 13 times in the last 14 years in the Franchisor of the Year category at the awards, hosted by the British Franchise Association, a record, and took home the prize for the second time.

Consistently showing excellence in franchising, this year Driver Hire presented to the judges an enviable training programme and onboarding process, as well as committing £3 million in technology in just three years to help the network thrive.

The awards evening is the flagship event in the franchising calendar and getting a nomination in itself is a major achievement, proving the business works ethically and in the best interests of franchisees and staff, fighting off many other companies vying for the accolade.

Related: Recruitment Franchise UK – Should You Invest In UK Recruitment Franchises?

Graham Duckworth, Franchise Sales Director, stated:

“It is an absolute honour that Driver Hire has been named the Franchisor of the Year by the British Franchise Association. This is an award that we have been nominated in multiple times and won before. “We believe it is important for our brand and franchise network that we believe in ourselves and by entering the awards we show that we have faith that we are at the highest of standards. The highest, in fact.”

Pip Wilkins, CEO of the British Franchise Association, congratulated Driver Hire on winning the flagship accolade:

“Driver Hire consistently meets the expectations of a great franchise, demonstrating a tried and tested business model year-on-year. “With 80 staff at head office to help franchisees thrive, the company continues to push boundaries and prove itself a truly ethical franchise.”

Related: Recruitment Franchises – Search Franchise Reviews Directory

Andy Brattesani, UK Head of Franchising at HSBC, says:

“Driver Hire is a regular feature at the bfa HSBC Franchise Awards, and it’s not hard to see why. The company has shown a fantastic work culture and enables its franchisees to thrive.”

It was also a good night for Ed Pockney, a Driver Hire franchisee in Uxbridge, who won the Business Transformation category after getting his territory into the top 20 performing franchise units in the network.

Related: Driver Hire Franchise

To win Franchisor of the Year, Driver Hire beat a shortlist consisting of OSCAR Pet Foods, which took home the silver award, Window to the Womb (bronze), Minster Cleaning Services, InXpress and Speedy Freight.

By Caitlin Cook

Source: BDaily