Mamma Dough to launch franchise model for nationwide rollout

April 12, 2021

South London pizza restaurant group Mamma Dough is launching a franchise model to help it expand across the country.

 
The group, which operates sites in the suburban London locations of Honor Oak Park, Brixton, Peckham, Ladywell, Sydenham, South Norwood and Tooting Bec, says the move is in a response to the expected boom in the London-restaurant scene post Covid.

Mamma Dough was founded in 2014 by Jake Harrison and has grown from its debut restaurant in Honor Oak Park to having seven sites in south London. It is now looking to extend its reach across the capital and around the UK in the coming years through franchising.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

“We’re looking for someone who fits with our ethos, as we want to be a partner at every step of the way,” says Harrison,

“We’ve already got brand awareness and industry credentials, so are looking for ambitious, hard working managers or head chefs or entrepreneurial people in general, who are looking to go into self-employment with the security of a brand who’s done it before.”

The company says it has been approached for franchising in the past and that the post lockdown environment, with people likely to choose to eat in neighbourhood locations as well as continue to order food to eat at home, means that the time is right to pursue such a model.  

Related: Food Franchises – Search Franchise Reviews Directory

“We truly feel now is the right time for Mamma Dough to spread its wings and take our famous style of pizza to a wider audience,” adds Harrison.

“As a result of Covid and the efficiency games and business model reshape, Mamma Dough is now in a position to seriously explore the next step with franchising.”

Source: Big Hospitality

Right at Home franchise owner takes on new London branch

April 7, 2021

A Right at Home service based in Farnham is set to branch out into Richmond and Twickenham after acquiring the franchise for this area.

Alastair Shanks, managing director of Right at Home GF, which was rated ‘Outstanding’ by the CQC in June last year, will take the reins of Right at Home Richmond and Twickenham, previously known as Right at Home Twickenham and Weybridge, from former owner Michelle Apostol.

 
He commented: “Michelle has worked tirelessly to build up the branch and an excellent staff team, so I am fortunate to take on an established care business with a reputation for providing high quality care. I’m looking forward to working with Michelle’s staff to develop our services further and help more people live independently for longer.”

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Apostol, who ran the service for seven years, said: “It has been an immense pleasure to develop the business with the backing of an excellent team of caregivers and support staff but now feels like the right time to hand over the reins. I know that with Alastair in the saddle, both staff and clients will be in great hands,” says Ms Apostol.

Shanks has changed the business name to Right at Home Richmond and Twickenham to reflect his focus on the two towns and surrounding areas.

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He said the transaction will be seamless for clients, with the same caregivers continuing to provide the same standard of care.

“My first priorities will be ensuring our clients receive excellent care and supporting the staff team in enjoying their jobs,” said Shanks.

“We will recruit even more fantastic caregivers with a view to helping more people live comfortably and independently in their own homes.”

Related: Right at Home Franchise

Sara Woodley, an experienced registered manager at Right at Home GF, will support the existing care manager and office team at Right at Home Richmond and Twickenham and will take on the registration of the franchise with the CQC.

By SARAH CLARKE

Source: Home Care Insight

Oven Wizards franchise launched in Meon Valley

April 6, 2021

A NEW oven cleaning business is coming to the Meon Valley and surrounding areas. Caroline and Sean Whelan are launching their own Oven Wizards Franchise.

The pair have lived and run successful businesses in the local area for a number of years and believe there will be a strong demand for their services.

 
Caroline said: “We were looking for a business idea that would be something we would enjoy doing and that would provide a great service to local people. We came across the idea of an oven cleaning business and then started to research the market. We soon realised that becoming Oven Wizards offered us a great opportunity, particularly with the support of a successful franchise brand.”

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John Graham, owner of the Oven Wizards business said: “From the first time we met Caroline and Sean we knew they would make a great success of running an Oven Wizards Franchise, particularly because of their great passion for customer service.

“There is a growing demand from people who want to have their ovens professionally cleaned because it is probably the hardest and most hated job in most households.”

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Oven Wizards have provided Caroline and Sean with comprehensive training which will enable them to professionally clean all sorts of makes and models of ovens.

As well as Fareham and Bishop’s Waltham, Caroline and Sean also cover the surrounding towns of New Alresford, Botley, Whiteley, Locks Heath and Waterlooville.

Related: Oven Wizards Franchise

A recent Survey indicates that oven cleaning is one of the most hated chores in the home.

Source: Hampshire Chronicle

Bolton teacher started drama lessons during Covid pandemic

March 30, 2021

A TEACHER and mum-of-three has made it her mission to help improve children’s wellbeing by introducing them to the world of performing arts. Laura Hanlon began a new Little Voices franchise in Bolton at the peak of the coronavirus pandemic, running drama and singing lessons for children aged four to 18.

 
With venues due to reopen in April, the primary school teacher wants to spread the message and help as many children as possible after what has been ‘a difficult year for young people’.

In aid of supporting young people who may be struggling with their mental health as a result of Covid-19, Laura and her team have kept children engaged during lockdown with free video workshops and weekly lessons.

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Laura, 33, who lives in Lostock, bought the Bolton franchise in April 2020 during the first national lockdown but has been determined to help it grow. She also runs the Bury franchise of the national performing arts training organisation.

She said: “At first it was a really stressful time as I tried to get my head around taking over a new business and growing it, as well as taking our lessons online.

“It was so important for our pupils to still have structure and normality in a confusing time in their lives.

“I met most of my pupils for the first time while we were online. Every time we went back into venue following a lockdown, more pupils joined and amazingly we are going from strength to strength.”

Founded in Blackburn in 2007, Little Voices grew nationally, with more than 50 franchises dotted across the UK, from Bolton to London.

Related: Children Franchises – Search Franchise Reviews Directory

The group prides itself in having small classes and putting students through their London Academy of Music and Dramatic Art (LAMDA) exams.

Laura added: “I wasn’t going to be defeated as I knew I had such a strong support network of fellow principals around me and parents who were calling out for some positivity and fun in their children’s lives.

“Performing arts is perfect for this as it really boosts children’s wellbeing – allowing them to believe they can do it. I love watching their confidence grow.

“I have spent most of this year seeing my pupils through a computer screen and there is now a real buzz that we are heading out of this and we will be back into our venues finally.”

Laura has big hopes for the future, with plans to put pupils through their LAMDA exams soon while welcoming more youngsters.

By Sam Ormiston

Source: The Bolton News

Bubblewrap sets out ambitious UK expansion plans

March 29, 2021

Instagram-favourite London waffle concept Bubblewrap is to expand across the UK with plans to grow to 25 stores over the next five years.

 
The brand, which has two stores in Chinatown and Covent Garden, has partnered with Seeds Consulting to begin franchising in the UK, central and western Europe and the Middle East.

Bubblewrap was founded by Tony Fang in 2015 and serves Hong Kong-style egg waffles with a wide variety of toppings. Its first Chinatown store launched in 2017 and fast became a social media sensation, with initial Facebook videos created by Time Out and Buzzfeed reaching 33 million views.

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According to Seeds Consulting’s website a typical Bubblewrap store could be an eat in, takeaway and delivery unit no larger than 700 sq ft in a busy high street, or a 300 sq ft kiosk in a regional shopping mall.

Fang said: “We operate in both the Capco and Shaftesbury estates successfully. We see a huge opportunity with other key landlords in shopping centres, high streets and leisure locations as they can benefit greatly from a unique and footfall-driving concept like Bubblewrap.

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“Before Covid, our business was flying. This has allowed us to survive in spite of being located in central shopping districts, and we are now best positioned to take advantage of the new market conditions to scale our brand in the UK and key regions like the GCC [Gulf Cooperation Council].”

Seeds Consulting is a food franchise consultancy founded by Matteo Frigeri and David Living in 2010 and also works with Benihana, Las Iguanas and FlowerBurger.

By Sophie Witts

Source: The Caterer

Co-op opens first service station convenience store in Cornwall

March 26, 2021

The Co-op has launched its first franchised store at a service station, with the opening of Co-op Cornwall Services. The new outlet is the 15th franchised store for the convenience retailer.

 
Its existing franchise estate includes independent retailers, university campuses, Nisa partners, Costcutter company-owned stores and its first partnership with a catering business, Gather & Gather. The Co-op sees the new service station store highlighting the brands breadth, diversity and agility of its franchise proposition.

The company says the new 2,000 sq. ft. Co-op store (located off the Victoria Interchange junction off the A30) will open between 7am-10pm seven days a week, support 20 local jobs and run on 100 per cent renewable electricity.

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Designed to service business travellers, commuters and tourists who pass through the area, the store offers customers an extensive food-to-go range with hot and cold sandwiches, snacks and chilled drinks. An in-store bakery will also offer pastries and Co-op’s Ever Ground Fairtrade coffee.

Martin Rogers, head of new channels at the Co-op, said: “We’re always looking for ways to reach new customers and members, and our Cornwall Services store is a great example of how our franchise model can flex to work in a number of different locations to meet differing customer missions.

“The Cornwall Services’ Co-op is a fantastic looking store in a cutting-edge service station in the heart of the county and will add a real point of difference for commuters, giving them access to award-winning and quality food on the go.

“Our franchise offering has gone from strength to strength as we focus on generating mutual value with forward thinking like-minded partners and our expertise and learnings in this area are helping us access new markets all over the country.”

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Mark Upton, the store owner, said: “We’re really excited to launch the first ever Co-op in a service station site at Cornwall Services. The store has a fantastic modern look, a substantial range and competitive prices that provides a convenient solution for tourists and for local people to stop off and top-up on their commute.”

The Co-op also reports that it has recently upgraded its membership at the BFA and is now an associate member of the association, which it sees as reinforcing its brand as a credible franchise partner.

Through its full-service franchise model, the Co-op says it offers a unique proposition for independent retailers who share its values and principles to become part of the Co-op community, giving more customers access to stores, in great locations by providing award winning food and drink, conveniently.

Source: Franchise World

Bluebird Care franchise launches awards initiative for ‘outstanding’ team members

March 25, 2021

A Bluebird Care franchise has launched its first awards event to recognise care staff who went above and beyond throughout 2020.

The directors at Bluebird Care Scarborough chose the winners of three awards based on nominations they had been sent by team members.

 
Emma Thompson started working at Bluebird Care Scarborough almost six years ago and was recognised as Bluebird Care Scarborough’s Care Manager of the Year. She was nominated by her colleagues for the leadership, guidance and support she continues to offer them.

Steph Walker, care coordinator at Bluebird Care Scarborough, said: “Emma is by far the best manager I have ever worked under. She is always supportive and understanding. I rarely find myself in a situation where she doesn’t know the answer and if she doesn’t it never takes her long to find it.

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“I have already learned so much from her and continue to do so each day. She genuinely cares about the well-being of all our customers and staff. Honestly, she is a breath of fresh air.”

Commenting on the win, Thompson said: “I was speechless when I realised I had won the Care Manager of the Year Award, anybody that knows me, knows it is not often I am lost for words. I always give 100% and I have high expectations of myself and my team.

“Our customers receiving the highest level of quality care and support that they need and deserve is very important to me, it is my passion and my motivator, it is why I came into the care sector all those years ago. If I am honest, I believe I am just doing my job, but it is truly lovely to know that people recognise my efforts and appreciate them.”

Tracey Tonge, who has worked at Bluebird Care Scarborough since October 2020 was crowned Team Member of the Year. Tonge was praised for her positive attitude and willingness to go above and beyond for customers.

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She said of her win: “I was very shocked to hear I had been nominated, I really enjoy the role I do, and find it comes natural to me. To find out I won the award was amazing I was totally lost for words. Since starting at Bluebird Care Scarborough I feel like I have grown stronger as a person and very much enjoy my work which is a different role for me as I worked in retail for most of my life.

“I would never see myself going back to retail as this role suits my caring nature, and I really enjoy my job here.”

Sharron Rogers won Bluebird Care Scarborough’s Care Assistant of the Year Award. She has worked as a Care Assistant since July 2020, having never worked in the care sector before.

The care assistant was recognised for her outstanding work, particularly with customers with dementia who are often more resistant to support.

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Rogers said: “I was shocked and taken a back when I won this award, I didn’t realise that people thought so highly of me and the care and support I provide. I just love my job and it is a privilege to be able to give light to people when they really need it.

“My career has always been in engineering, I never thought I could be a Care Assistant. I left engineering a year ago and joined Bluebird Care Scarborough and I’m really glad I made the change.

“I always want to do more and help our customers in any way I can, making a positive difference to their day is very important to me.”

By SARAH CLARKE

Source: Home Care Insight

Tim Hortons to open drive-thru restaurant in Sheffield

March 22, 2021

Canadian restaurant brand Tim Hortons is continuing with its UK expansion plans with the opening of its first drive-thru restaurant in Yorkshire.

 
Opening in Sheffield this summer, the new restaurant will be located at Crystal Peaks Village Retail Park and will be able to seat 118 covers. As well as having a drive-thru it will also offer delivery options for the local area following the launch. 

The move is part of Tim Hortons’ ambitious plans to create more than 2,000 jobs in England and open a restaurant in every major English town and city by 2022.

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The restaurant brand was founded in 1964 by Canadian Ice Hockey player Tim Horton and is known for its coffee and donuts as well as bite-sized donuts called Timbits.  Other options include hot sandwiches and wraps.

“As we continue our expansion across the UK, we knew it was only a matter of time before we found the perfect location to bring our first Tim Hortons drive-thru to Yorkshire,” says Kevin Hydes, chief commercial officer of Tim Hortons franchise in the UK.

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“We’ve had huge demand to bring the brand to Sheffield and it really excites us to be launching in a city famed for its Ice Hockey and presence within the Elite League.”

Tim Hortons is one of the largest restaurant chains in North America with more than more than 4,700 sites located in Canada, theUS, and around the world. It launched in the UK in June 2017 with a debut restaurant in Glasgow and now operates 27 venues in the UK, including its flagship in Leicester city centre

Source: Big Hospitality

From engineering to home care: One franchisee’s story of building a care business

March 18, 2021

Sukhi Dhillon, director and franchise owner of In Home Care’s Hertford branch, discusses his journey into the care sector, supporting the local community, and the impact of Covid-19.

 
When it comes to our loved ones, we want only the best care for them. Care that enables them to have the support they need, but also keep their support network of family and friends around them. Unfortunately, modern life being the way it is means that it is not always easy to be physically “there” to support them, particularly during the last year with Covid-19.

I have lived in the Hertford area for many years, and I wanted to make a genuine difference to the lives of people in the community. So, when I was presented with an opportunity to start a business which supports and cares for individuals within their own homes, I felt that it was a natural step for me to take.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

I have not always worked in care – I graduated with a BEng (Hons) in Electronics Engineering from Middlesex University and began working as an engineer. However, I soon found myself transitioning into sales and marketing, which enabled me to gain solid, in-depth knowledge of how businesses operate, albeit in a hugely different sector to the one I am in now.

During my marketing days, I held several project manager roles, spanning industries from defence and government IT, through to finance and what we have now come to understand as video conferencing. Most recently, I was employed within the fire safety sector. I also studied part-time for an Executive MBA at the University of Hertfordshire.

Having such a varied background in a multitude of industries has allowed me to understand where my passion truly lies. I reached a stage where I wanted to run my own business, but starting up in the technological sector brings with it weighty initial costs and the risks are just as high. It is also important to do your research carefully – being familiar with an industry does not necessarily mean it is where your passion lies and there is also the danger of entering a market which has low growth potential.

Working with a franchisor vastly reduces that risk. Through a franchisor, entrepreneurs can work alongside industry experts and learn from their experiences, with access to a solid, proven business and brand. They are the ones who know first-hand what it is like to build a business in that specific sector and are just as committed to developing the local franchise as the franchisee is.

In 2019, I had the opportunity to become In Home Care’s first franchisee, covering Hertford and the surrounding communities. From the beginning, I was made to feel part of the In Home Care family, with plenty of support and ideas from the founders based on everything they had learnt in building the company since 2011, and the staff at the head office which I visited before formally committing.

Related: Care Franchises – Search Franchise Reviews Directory

Then, of course, Covid-19 hit. Like most businesses, we have had our fair share of difficulties: families fearful of the spread of the virus began stopping their care packages or had been furloughed so they were able to look after their loved ones themselves. As a new care provider, we were also ineligible for funding from local governments and the NHS, making it even more challenging to bring in new customers.

It has also been a challenge to bring in new carers during the pandemic. For those not furloughed, work has remained one of the few constants during this time and so it was only natural that few people were comfortable in changing roles with all the uncertainty around.

With the continuing support of the directors, we weathered the storm. We used the lockdown periods to invest in our team of existing carers and office staff, with our objective being to deliver the highest standard of care we possibly can. This has quickly become an integral part of our company culture, with success clearly reflected in the number of referrals we have received from other industry professionals and the reviews from our customers.

If I could pinpoint one lesson I have learnt as a franchisee, it is that a ‘team’ extends far beyond the people doing the day jobs; it includes the other healthcare professionals we work with, businesses on our doorstep also offering services to the elderly, and of course, the customer and their support network. Only by collaborating closely together can we achieve what we set out to do.

Make no mistake, franchising – and indeed running your own business – is not for everyone and it does take a great amount of work. It is essential for prospective franchisees to choose carefully and be sure beyond doubt that they are entering an industry they are truly passionate about, with a company they feel they can trust.

The team I referred to earlier also encompasses other franchisees within the network. Knowing how they have overcome obstacles that most new franchisees will encounter, like the ones I have alluded to, not only acts as an inspiration but also aids the new franchisee in theirs and their team’s own development.

Lastly, and probably most importantly, franchising is there to be enjoyed. Yes, there will be challenges, but the sense of pride and accomplishment when the positive reviews start coming in is difficult to rival.

In Home Care has grown significantly during the past 18 months. From me as the first franchisee there are now franchises covering Essex, North London, West Sussex, with others opening closer to our own office – and I personally cannot wait to see them prosper as we have here in Hertford.

By SARAH CLARKE

Source: Home Care Insight

A new Co-op store to open at Cornwall Services on A30 near Bodmin

March 17, 2021

The Cornwall Services on the A30 is expanding with a new onsite Co-op franchise store.

The new store, near Bodmin, Cornwall due to open on March 18 is expected to create 20 jobs.

 
It is part of a £500,000 investment by Co-op in Cornwall.

Including an in-store bakery, the new Co-op will offer a wide selection of fresh produce, store cupboard essentials and ready meals including all the leading brands in addition to a selection of local regional items.

Related: Retail Franchise UK – Should You Buy UK Retail Franchises?

Erica Smedley, the store manager said: “Whether it’s popping in for essential groceries, a sandwich on the move or picking up a ready meal on the way home from work, everyone will benefit from great value prices, seven days a week opening and free and easy parking.”

The chain said it will be donating dinner kits, tote bags of essential groceries, to two local charities Fair Exchange Bodmin which is a community support group set up during the pandemic and St Petrocs, the charity working to end street homelessness in Cornwall and which already has a contactless collection point at Cornwall Services.

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Iain Inchley from St Petrocs, said: “Maintaining a healthy diet for people experiencing homelessness can be difficult, but it has been even harder over the last year so food donations such as these are vital in helping people stay healthy and move forwards with their lives.”

Mark Upton, franchisee and part of the commercial team at Cornwall Services, said: “We believe the new Co-op will be a hugely popular addition for both locals and tourists alike – and being the first service station in the country to have a Co-op store on site is very exciting.”

By Olivier Vergnault

Source: In Your Area