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BELVOIR Lettings has scooped a coveted award as it celebrates its 10th anniversary.

The Castle Street letting agency picked up the Gold Award for Lettings as judged by the British Property Awards (BPA).

Following several rounds of mystery shopping, Belvoir was found to have the highest-rated customer service in the area.

Franchise owner James Whalley said: “I am extremely proud to have received this award and thanks must go to the dedication of our team to deliver such an outstanding service.

“We are 10 years old as a family business this year and it is such an honour to be recognised in this way.

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“This is the pinnacle of our achievements and ranks number one. Belvoir consistently strives to provide a first class service to its landlords and tenants alike and this has certainly paid off.”

The letting agent has won awards previously for its charity work raising money for Macmillan Cancer Support, and was also awarded ‘Charity Champion’ in 2013 and 2014.

Related: Belvoir Lettings shares rise as it hails success of its assisted acquisitions programme

Following on from the Gold Award win, James says he and the team won’t be resting on their laurels in 2019 and have already set out plans for the future.

He said: “Our goal for this year is to continue expanding our business and help landlords secure properties to satisfy the high demand from tenants.

“We will also continue to build on our customer service to ensure our customers receive the best service possible. ”

Source: Northwich Guardian

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