Bluebird Care is rolling out a COVID-19 Toolkit across its network in a bid to tackle the spread of coronavirus.
Included within the toolkit are links to relevant sources of information, in addition to specific business continuity advice; advice for customers; advice for staff members and posters that display the correct hand washing techniques.
Neil Murray, head of compliance and quality at Bluebird Care, said: “We’re adding to the Toolkit by the day to ensure it stays as a go-to resource and source of the most up to date information for our businesses.
“With so many sources of information – and some of it differing in approach – we’re keen to signpost our businesses to the most up to date and accurate information.”
Bluebird Care has also added to its infection control measures in response to the outbreak and is communicating with its customer-facing teams daily, ensuring they understand the necessary procedures for handwashing and appropriate Personal Protective Equipment (PPE) where required.
“Obviously delivering care to those who have a critical need is and will continue to be important,” added Murray.
“As such, reinforcement of the producers for putting on protective clothing – aprons, gloves, masks, show covers etc – before entering customers’ homes, ensuring hands are washed properly and regularly and subsequently disposing of the PPE on leaving customers’ homes is a key area of focus for us.”
Related: Bluebird Care Franchise
By SARAH CLARKE
Source: Home Care Insight