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Two home care providers have been named finalists in the 2021 bfa HSBC British Franchise Awards.

Right at Home and Visiting Angels have both been nominated in separate categories.

Known as the ‘Oscars’ of the franchising industry and set to take place on November 30 in Birmingham, the bfa HSBC British Franchise Awards is the flagship event in the franchising calendar.

This year saw a record number of entries submitted across all categories, leading to an overall increase of nearly 30% when compared to 2020.

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Right at Home will be battling it out against five other franchise brands to take home the coveted Franchisor of the Year accolade next month.

It is also in the running for the Leadership and Culture title, which seeks to celebrate the businesses that have shown a commitment to caring for the wellbeing of staff and franchisees while championing a supportive network.

Meanwhile, Alastair Shanks, managing director of Right at Home Guildford and Farnham, has been shortlisted for the Local Focus award.

Commenting on Right at Home’s nomination, Pip Wilkins, CEO of the British Franchising Association, said: “Over the years, Right at Home has built a team with specialist skills and experience in all areas of business and franchising. As a network, they have achieved consistently high returns, backed by stand-out performances in key areas such as compliance and client and employee satisfaction. These results, and the calibre of support from the National Office team, have become a key driver for people choosing to join the Right at Home franchise network.”

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Visiting Angels has been shortlisted in the Emerging Franchisor category, which celebrates franchises that have shown passion for their brand and the franchising industry as a whole, while continuing to recruit and support franchisees through their business journey.

One of America’s largest home care franchises, Visiting Angels has grown to have over 700 businesses in five countries. It continues to make a name for itself in the UK, with 13 offices located across the country.

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Wilkins said: “Despite the additional pressure put on Visiting Angels in the wake of the COVID-19 pandemic and the limitations caused by Brexit, the team has continued to recruit carers and build a successful, trusted business. Staff turnover for care staff is regularly considered to be quite high but the fact that Visiting Angels has a staff turnover rate of just 17% speaks volumes.

“A big congratulations to Visiting Angels for their continued successes during what was an exceptionally difficult period for the care sector.”


Source: Home Care Insight

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