The Best Franchise Awards recognises exceptional UK franchisors as rated by their franchisees and Molly Maid have once again received the prestigious 5-star rating.
The 2020 awards will be one for the record books considering the significant efforts leading franchisors like Molly Maid have delivered to franchisees to help them overcome the impacts of the coronavirus. Franchisees are asked to anonymously rate their satisfaction in key areas of the support they are provided such as; training, culture and relationships and leadership.
Molly Maid’s comments
With hundreds of franchisors all shouting about how good their training and support is, standing out from the crowd with this high rating is something that we are really proud of.
We are equally as proud of the direct feedback from franchisees about the support they received during the current pandemic. Their feedback highlighted how closely they felt supported during these unprecedented times. Firstly how we helped to protect their business with our guidance on how to secure funding through Government schemes, then providing our processes to help them in the reassurance to their staff and customers through the development of our HomeSafe procedures.
Our HomeSafe processes enabled our franchisees to be some of the first businesses back following lockdown, allowing us to safely continue operating regardless of the restrictions in place and is why we have already returned to over 85 per cent of our pre-COVID sales levels.
We have captured just some of the feedback provided by our franchisees which helps to show how we achieved such a high rating.
One of the reasons I chose Molly Maid was the incredible support they give to the franchisees. I have not been disappointed.”
The advice during the COVID pandemic has been detailed, measured and accurate. It reflects Government policy but was also understanding and encouraging. It set me apart from other businesses who did not have this support and allowed me to resume service confidently and with a competitive edge through the new systems developed.”
Without their continuous support and understanding of the situation, my business would not have continued. Their constant updates gave me a full understanding of expectations to staff and to the business. Their support was above and beyond their duty.”
I would have no hesitation in recommending a Molly Maid franchise to a prospective franchisee, who was in the correct position to grow and develop the business. I would not recommend it to someone who thought it was an easy option, because as with all businesses it requires dedication and hard work to achieve the results.”
Related: Molly Maid Franchise
I hope the above feedback helps to paint a picture of why Molly Maid provides the perfect platform to launch your own business, gain really close support along the way, and become part of the market leaders within the ever growing domestic cleaning sector where cleanliness and healthy homes are a priority for everybody.
Source: Franchise World