Right at Home
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Right at Home has been named a finalist in the 2021 Best Franchise Awards, hosted by Workbuzz.

 
The home care provider has been shortlisted in the Best Franchise Management category after receiving a 5-Star Franchisee Satisfaction accolade for the ninth consecutive year.

Commenting on the news, Right at Home UK CEO Ken Deary (pictured) said: “To be named as a finalist in the WorkBuzz 2021 Best Franchise Awards is a fantastic achievement for our superb network.

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“It has been a difficult 18 months for the social care sector, but I could not be prouder of how our network has pulled together and continued to provide outstanding care to our clients and supported us to deliver on our promise of making a difference every day.”

To be considered for an award, franchisors must have taken part in the Franchise Satisfaction Benchmark programme.

Franchisees are asked to complete a confidential online survey, rating their franchisor on qualities such as initial training, ongoing support, their relationship with the franchisor, and whether they would recommend the franchise to a prospective franchisee.

The top-performing franchisors are then put forward as finalists in the Best Franchise Awards.

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Lucy Campbell, COO of Right of Home UK, said: “These awards are particularly special to us because they are based on feedback from across our network of franchise owners, so it means a great deal to know they feel supported by us.

“We foster a family-feel, supportive and encouraging culture at Right at Home that supports everyone to reach their full potential, from franchise owners to caregivers. It is this approach that helps us build a mutual and respectful relationship with each and every member of our extended network.

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“To be awarded the 5-Star Franchisee Satisfaction accolade for the ninth consecutive year is an amazing achievement and something to celebrate. A massive well done to everyone at Right at Home.”

The winners of the Best Franchise Awards 2021 will be announced at the bfa annual conference on November 30.

Supported by WorkBuzz, the event brings together the franchise industry from across the UK to network and share their experiences.

By SARAH CLARKE

Source: Home Care Insight

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