Snap-on Tools, a professional tool brand, has won the Bronze Franchisor of the Year award at the 2020 bfa HSBC Franchise Awards, held virtually on 30 November.
They are the leading global manufacturer and distributor of tools for the automotive, marine, railroad and engineering technician. Franchisees sell the most sought-after tools in the industry and deliver outstanding customer service to technicians from their very own, iconic showroom on wheels.
Lisa Law, national franchise manager commented on the win:
“We celebrated our 100th year in business this year, so winning this award is an indication of our standing in the automotive and franchising industries.
“It’s very humbling to have been chosen as a winner from hundreds of other respected franchise brands across the country. Our success is down to the hard work of our 400 franchisees, so I want to thank them for their continued dedication.”
The awards are the flagship event in the franchising calendar, with nominees and winners, proving the business works ethically and in the best interests of franchisees and staff. This year the awards were postponed and held virtually, as the safety of everyone involved was of very high importance.
Pip Wilkins, CEO of the British Franchise Association, said:
“There are more franchise systems than ever before, showing that businesses are choosing franchising as an ideal model for them. Snap-on Tools has over 160 support staff and focuses on enabling the franchisee network to thrive, with an enviable support programme to ensure that everybody has all the tools for success.”
Andy Brattesani, UK Head of Franchising at HSBC, said:
“It was fantastic to hear from the Franchisor of the Year finalists and learn about their journey into franchising. Snap-on Tools impressed the judges with its passion and initiative offerings. For instance, its ‘Jump-Start Programme’ which pays for half of the start-up costs, has been pivotal in allowing the leaders of tomorrow to get into franchising.”
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“It’s been a difficult year for all businesses, so we are pleased to see members of the franchise community thriving, having adapted to operate successfully despite the difficulties thrown their way.”
Snap-on Tools won the Bronze award, whilst Home Instead Senior Care took Gold and Revive! Auto Innovations took the Silver award.
By Georgie Duffield