Toni & Guy
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After 22 years’ trading, the Toni and Guy hair salon in Bishop’s Stortford has closed its doors to customers.

The demise of the franchise business in the historic Corn Exchange building in Market Square has been blamed on the “volatile retail environment” and rent increases.

The salon opened in April 1997. On Monday November 4, a notice went up informing customers that it had closed. Staff have moved to the franchisee’s Chelmsford branch.

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A spokeswoman for Toni & Guy said: “The franchise in Bishop’s Stortford has recently closed its doors, mainly as a response to the volatile retail environment in relation to high rent increases affecting many key businesses in the UK.

“This has subsequently led to a decision that trading in this area is no longer sustainable and comes after much consideration following extensive discussions.

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“We are aware that the business served the community for a long time at the location. However, the franchise partner and highly experienced team have since moved to Chelmsford (a branch also owned by the partner) and will continue to serve existing, as well as welcoming new, clients.”

She added: “Going forwards, Toni & Guy is looking to focus on regions with the potential to deliver growth long term, in line with the business strategy.

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“We would like to take the opportunity to thank our loyal clients who have supported Bishop’s Stortford since opening.”

The international Toni & Guy chain was founded in the UK in 1963 by brothers Toni and Guy Mascolo. They opened their first salon in Clapham, south-west London. There are almost 500 salons in 48 countries.

By Hollie Ryder

Source: Bishops Stortford

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