Visiting Angels
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One of America’s largest home care providers is celebrating a year on British soil by welcoming three new franchisees to its UK network.

Visiting Angels arrived in the UK in October 2018, opening a pilot franchise in Sheffield, and is marking its first anniversary by branching out into London.

The new franchisees, Mayan Shah and husband-and-wife team Hammad Cheema and Grace Peters, will open new offices in Boston Manor and Harrow respectively, supporting the needs of their local communities.

Visiting Angels was established in the US in 1998 and has since grown to over 600 franchisees operating in five countries.

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Since its launch in the UK, the pilot franchise in Sheffield has been named the ‘Best International Franchise’ at Visiting Angels’ annual conference. It has also been nominated for three Great British Care Awards – success the new business owners are keen to replicate.

Visiting Angels UK managing director Dan Archer said: “It’s crucial that we award franchises to people who, like Hammad, Grace and Mayan, truly share in our vision and passion to do things differently. We’re really beginning to pave the way and encourage the rest of the sector to get behind our carer-centric approach. We’ve already noticed a shift in attitudes towards the Visiting Angels’ way.”

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The new franchisees have received training at Visiting Angels’ headquarters in Philadelphia and at the UK head office.

“The training went very well – it provided us with an in-depth look into the franchise and gave me many ideas for the future,” said Mayan Shah.

Commenting on his plans for the franchise, Shah said: “I’ve made the personal pledge to raise my carers up to the London Living Wage once they’ve successfully completed three months with Visiting Angels. Our carer-centric approach is extremely important to me. I want to alleviate employee stress as much as I can, so they can concentrate on delivering high-quality care to our clients.”


Source: Home Care Insight

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