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A former farmer is reaping the benefits of success after switching careers to provide a hygiene service to local businesses.

Tired of long hours with little reward, Charles Williams invested in a hygiene supplies service and he’s never looked back.

Now 28 years later he has grown his Chemex franchise to a £400,000 turnover operation and supplies hundreds of businesses across the South Cheshire, North Shropshire and The Wirral franchise territory. Charles provides a hygiene advice and training service backed by more than 600 specialist products from his base in Ashton near Chester.

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His customers include nursing homes, schools, shops, pubs, restaurants and hotels across the region. His success has won him a special achievement award from Chemex to recognise the outstanding customer service he has provided to ensure local businesses don’t fall foul of hygiene laws.

He is also the company’s longest serving franchisee.

Related: Chemex Franchise

Michael Graham, Managing Director of Chemex, said: 

“Charles is a wonderful example of how to be successful in business. He provides outstanding customer service and goes the extra mile to ensure his customers’ requirements are fully met. It was a brave step to switch from farming to a completely new career, but Charles has shown great commitment and dedication to build a highly successful business.”

Charles said: 

“Investing in a Chemex franchise is the best decision I have ever made. It has completely changed my life. Since leaving farming my work life balance has improved dramatically and my social life has grown with many of my loyal customers becoming friends. The business continues to grow and I’m enjoying life. I like being out on the road meeting new people and building new relationships.”

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