Award winning in-home elderly care

Seniors Helping Seniors

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About Seniors Helping Seniors

Seniors Helping Seniors is a care service for the elderly. Providing non-medical, in-home care for over twenty years, the brand has an outstanding reputation and exceptional advantages.

The service matches elderly people in need of care with a senior person with relevant care experience. The closeness in age and life experiences mean the care is more readily accepted.

Seniors Helping Seniors fills a very important gap and keeps people safe, well and happy.

Tackling two of the country’s most pressing social issues means Seniors Helping Seniors is right place at the right time. We offer local well paid and flexible work to older people where their experience is fully utilised and we offer a much needed care option.

The unique terms of business and the pay and support for cares is award winning and a source of pride to every Seniors Helping Seniors business owner.

Carefully matching carers to those needing care ensures they have common interests. The same carer visits to provide stability for the client. The service provides backup and support for complete peace of mind. Families and clients love to use the service, GP’s and charities depend on it and carers enjoy the work.

Seniors Helping Seniors care does not include personal care, lifting or medication.

Of the many benefits to the business being out of scope for the CQC, reduced management costs and management time matters hugely to the business owner and allows us to drive our own outstanding levels of service.

This is a service that supports independence and encourages activity and involvement so the work our carers do is appealing to people at the end of their careers and provides much needed employment opportunities. We have none of the issues other care companies have around retaining carers because our unique processes make the care job hugely attractive.

The Seniors Helping Seniors franchise offers care based around the specific needs of the client. The service is flexible, with award-winning customer service and we help families out as much or as little as required. No personal care or medical care – means no bathing, dressing or medication – concentrating on what is known as Activities of Daily Living (ADLs) prompting, reminding and encouraging.

The kind of care Seniors Helping Seniors provides includes preparing meals, light housekeeping, gardening and maintenance, providing transportation, shopping, companionship, and respite. Suitable for both professional carers and experts by experience, we provide exceptional support for all conditions including dementia care.

Seniors Helping Seniors has over 300 franchisees worldwide. Senior Helping Seniors was named ‘Most Innovative Senior Care Initiative – UK’ at the Social Care Awards 2017. Seniors Helping Seniors was also a finalist in the Franchise of the Year category at the ‘People’s Champion’ awards 2017. The care review site Homecare named Seniors Helping Seniors one of the Top 10 Home Care Groups in its Home Care Provider Awards 2017 and in the Top 20 in 2018, 2019 has yet to be decided. The franchise also won the ‘Customer Services Award’ at the Best Business Awards 2018.


Seniors Helping Seniors is a member of the British Franchise Association (BFA).


Who’s behind the Seniors Helping Seniors franchise?

The Seniors Helping Seniors franchise was brought to the UK by husband and wife team Sally and Christian Wilse.

When Sally was made redundant at the age of 50, rather than looking for another position, she looked for an investment opportunity. They strive to help people who want to control their futures to do the same.

The American company was founded by Kiran and Philip Yocom in 1998, and after meeting them, the Wilses realised the potential of the 20-year-old business. Kiran had worked with Mother Teresa in India for 14 years and remains chairwoman of the US company, with Philip her president/CEO.

The couple bought a master franchise for the UK, adapted the concept for the UK and began replicating the success of the American operation themselves, launching the first UK office of Seniors Helping Seniors in Kent in 2013.

They began advertising for carers in August and had their first client by September. They have been working full-time ever since, supporting over 100 carers in local work they love; hundreds of families with care they rave about; expanding the unique operation through franchising and helping raise the standard of living for people as they age in all sorts of ways.


How does the Seniors Helping Seniors franchise model work?

The concept behind Seniors Helping Seniors is that clients are given peer-to-peer assistance they can rely on by someone they can trust and relate to. Clients of the Seniors Helping Seniors franchise are helped to live safely and as independently as possible in their own home with the help of mature and experienced carers. Carer and client benefit. Local communities benefit. Social services, the NHS and charities benefit.

The service has been described as taking the friction out of elderly care services and has been called ‘perfect primary care’ for its role in keeping people out of hospital.

Seniors Helping Seniors is looking for franchise partners who can take on an exclusive territory with a population of around 250,000. Seniors Helping Seniors is seeking franchisees in the East and South East of England.

The Seniors Helping Seniors franchisee employs 50-70 carers flexibly, allowing staff to take on as much or as little work as they want. The employment and management processes are unique and a joy to operate.

As a franchisee, you will run your own Seniors Helping Seniors independently with guidance from national office. Your daily duties will include meeting potential clients and carers as well as visiting local charities, surgeries and local businesses that can refer clients to you or signpost your services.

Most franchisees run the schedules and market themselves but each franchisee has the flexibility to outsource. The franchise fee of £25,000 covers training and support. A monthly royalty of 6 per cent on turnover excluding VAT is also applied.


What are the potential profits of a Seniors Helping Seniors franchise?

Based on our first four franchise partners it is expected that a Seniors Helping Seniors franchise will break even at 12-15 months. Profits in a franchisee’s second year range £20,000 to £50,000 but as the brand establishes itself across the UK all goals will be considered.

Exponential growth can be achieved and costs are low. There is no cap on earning and no limit on the number of carers or clients a franchisee can take on. Multiple territories are available to approved franchisees.


What territories are available to the Seniors Helping Seniors franchisee?

Seniors Helping Seniors began its first Seniors Helping Seniors in Kent. Once the Canterbury and Thanet branch was established, Seniors Helping Seniors began to expand, opening businesses covering Guildford, Woking & Godalming, Harrow, Pinner & Northwood, and Sevenoaks, Tonbridge & West Malling.

All territories in South East and East UK regions are available.


Are there Seniors Helping Seniors franchises for sale?

Anyone preferring to look at taking over an established territory rather than building a business from scratch should contact Seniors Helping Seniors to see if there is a franchise currently for sale in the area of your choice. We will take all enquiries to our network.


What support and training does Seniors Helping Seniors offer franchisees?

Seniors Helping Seniors franchisees receive training to start a successful business. An intense five-day initial period includes two days orientation at the Seniors Helping Seniors headquarters in Kent, followed by a period of territory-based research and three days of further Owners Training in Kent.

Franchisees who would like to gain some international experience can visit the Seniors Helping Seniors business in America.

The Seniors Helping Seniors franchisee is assisted thereafter with monthly follow-ups, and best practice from people who have established and grown a territory themselves. The goal is to help the franchisee realise their expectations for their business.

Mentorship, online and in-person support on an as needed basis is part of the support package.


What kind of franchisee is Seniors Helping Seniors looking for?

Many Seniors Helping Seniors franchisees are from helping careers such as nursing, caring and teaching. No prior care experience is necessary as all skills are taught.

Communication is a key skill of the franchisee, as are a positive outlook, reliability, and a desire to help the community. Franchisees will find that helping others adds meaning and fulfilment to their own lives.


What are Seniors Helping Seniors’ terms of agreement and renewal?

The initial Seniors Helping Seniors franchise term lasts a minimum of 10 years and is renewable at known terms.


How in-demand are Seniors Helping Seniors franchises right now?

The 2018 bfa NatWest Franchise Survey reports ‘care franchises are booming in the UK’. 18 per cent of people residing in the UK are over the age of 65 and 80 per cent of them own their own home. Families are spread far and wide. High-quality care services are needed more than ever.

Older people are living longer. They resist traditional care and most do not want to enter residential care, ever! If you’re considering running a care franchise this year, there really is no better industry to thrive in and Seniors Helping Seniors is leading the way by offering tailored care that people want and carers want to provide a proven brand and low running costs.

The Office of National Statistics has estimated that the current population of 66m will grow to over 74m by 2039. Currently, 18 per cent of the UK’s population is over the age of 65 and 2.4 per cent is over the age of 85.

Some local authorities in southern regions of the UK already have a quarter of their population over the age of 65. It is estimated that by 2036, over half of local authorities will have 25 per cent of their local population aged 65 and over.

Over 85s are expected to grow in number.


How can I get started on setting up my own Seniors Helping Seniors franchise?

To find out more, or to request further information on franchising with Seniors Helping Seniors, simply click on the button bellow now. Start up can be fast and tailored to the right person.

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Seniors Helping Seniors short video

Seniors Helping Seniors is a flexible in-home service that cares. The same person helps and assists with daily tasks and wellbeing.

  • UK-Wide
  • Franchise
  • £25,000
  • Yes
  • Yes
  • Yes
  • Associate