Accountancy franchise from Norwich doubles office space as it aims for growth to “sky-rocket”

October 7, 2018

TaxAssist Accountants has recently launched new franchises in Australia, based near Perth, and has identified Canada and the US as its next destinations for expansion.

The accountancy franchise, founded in Norwich 23 years ago, supports small business with everything from gaining funding to help with bookkeeping.

Karl Sandall, group chief executive director, said: “Our aim is to be the Starbucks or the McDonald’s of the accounting world; the accountants on the high street.”

The company currently runs 210 franchises out of its offices in Broadland Business Park, which it has recently doubled in size from 5,000 square foot to nearly 10,000.

“We’ve identified about 4,000 potential franchisees in the US, and growing to about 450 or so franchisees in the UK, perhaps 100 in Canada and a similar amount in Australia. We could have another eight or nine in Ireland,” he said.

Mr Sandall believes that the group’s £50m turnover could “sky rocket” if the expansion goes to plan.

He added that the company was determined to keep its global operations running out of Norwich: “We outlined our plans for global expansion in 2014, and knocking through the head office to create a bigger floor is part of making good on that pledge. We have the potential to one day take over the whole building – though the other tenants may not want to move.”

TaxAssist’s Norwich team of 50 will be expanded with more IT support roles, social media and marketing staff, and tax and pay roll experts.

Across the board, TaxAssist and its franchisees employ nearly 200 people, of which around 50 are in Australia, all of whom are trained on TaxAssist’s systems.

Mr Sandall added: “If you’re a small business, like a plumber, and you want to add a new partner, or retire, where do you go for the nitty gritty advice, where you’ll be put in contact and given practical support on what to do?

“There isn’t enough support out there at the moment, so that’s what our franchise provides.”

Source: EDP 24

Business is booming for Edinburgh accountancy franchise

April 24, 2018

Business is booming for Edinburgh-based accountancy firm TaxAssist Accountants headed up by serial entrepreneur Renee Mackay.

Since 2010 she has built up a client base of over 1,200 small and medium-sized businesses with a fee bank of £800,000 and 15 employees. Rapid growth meant she had to move to larger premises in Corstorphine in 2013 – three times the size of her original office.

Renee recently opened another Edinburgh office in a joint venture with business partner Alan Johnston in Goldenacre in 2016, which follows the opening of her other joint venture office with business partner Janet Mclean in Dunfermline in 2015.

Alan said: “Renee is a real powerhouse networker. I was previously in franchising, owning three Domino’s Pizza branches for 14 years with a combined turnover of £3m, but I was looking for a change of direction. As soon as I spoke to Renee about TaxAssist Accountants, I knew it was the opportunity I was looking for.”

“You meet a huge variety of different clients and it is very satisfying being able to support them not only with accounts and tax, but also help grow their businesses. We focus very much on providing excellent customer service and our friendly approach. We are a jargon-free zone and explain tax and accounts in a way which makes sense to our clients. Any accountant can do the mechanics of doing your accounts, but it is the customer service which adds the real value.”

He added: “Within 18 months we have built up our client base to 160 and I have just taken on another accountant to handle the workload. Being part of the franchise is fantastic as we can tap into resources such as IT and accounting systems which are often beyond the reach of small accountancy firms.”

Renee is no stranger to the franchising world, having run a highly successful franchisee training company for 10 years. 

“I could see the huge potential in the TaxAssist Accountants franchise so it really was a no brainer,” explained Renee. “They have introduced a completely new approach to accountancy services which is miles away from the traditional image of the accountant. We are friendly, approachable and professional.”

Source: SBNN