A Bluebird Care franchise has launched its first awards event to recognise care staff who went above and beyond throughout 2020.
The directors at Bluebird Care Scarborough chose the winners of three awards based on nominations they had been sent by team members.
Emma Thompson started working at Bluebird Care Scarborough almost six years ago and was recognised as Bluebird Care Scarborough’s Care Manager of the Year. She was nominated by her colleagues for the leadership, guidance and support she continues to offer them.
Steph Walker, care coordinator at Bluebird Care Scarborough, said: “Emma is by far the best manager I have ever worked under. She is always supportive and understanding. I rarely find myself in a situation where she doesn’t know the answer and if she doesn’t it never takes her long to find it.
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“I have already learned so much from her and continue to do so each day. She genuinely cares about the well-being of all our customers and staff. Honestly, she is a breath of fresh air.”
Commenting on the win, Thompson said: “I was speechless when I realised I had won the Care Manager of the Year Award, anybody that knows me, knows it is not often I am lost for words. I always give 100% and I have high expectations of myself and my team.
“Our customers receiving the highest level of quality care and support that they need and deserve is very important to me, it is my passion and my motivator, it is why I came into the care sector all those years ago. If I am honest, I believe I am just doing my job, but it is truly lovely to know that people recognise my efforts and appreciate them.”
Tracey Tonge, who has worked at Bluebird Care Scarborough since October 2020 was crowned Team Member of the Year. Tonge was praised for her positive attitude and willingness to go above and beyond for customers.
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She said of her win: “I was very shocked to hear I had been nominated, I really enjoy the role I do, and find it comes natural to me. To find out I won the award was amazing I was totally lost for words. Since starting at Bluebird Care Scarborough I feel like I have grown stronger as a person and very much enjoy my work which is a different role for me as I worked in retail for most of my life.
“I would never see myself going back to retail as this role suits my caring nature, and I really enjoy my job here.”
Sharron Rogers won Bluebird Care Scarborough’s Care Assistant of the Year Award. She has worked as a Care Assistant since July 2020, having never worked in the care sector before.
The care assistant was recognised for her outstanding work, particularly with customers with dementia who are often more resistant to support.
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Rogers said: “I was shocked and taken a back when I won this award, I didn’t realise that people thought so highly of me and the care and support I provide. I just love my job and it is a privilege to be able to give light to people when they really need it.
“My career has always been in engineering, I never thought I could be a Care Assistant. I left engineering a year ago and joined Bluebird Care Scarborough and I’m really glad I made the change.
“I always want to do more and help our customers in any way I can, making a positive difference to their day is very important to me.”
By SARAH CLARKE
Source: Home Care Insight