Bright and Beautiful: Fife firm cleans up during Covid

December 30, 2020

A Fife cleaning and laundry firm has targeted expansion into Edinburgh after Covid-19 and the stamp duty holiday significantly boosted turnover.

The move comes after consistent growth for Bright and Beautiful over the past five years for business owner Gill Schofield, which has seen the company relocate twice in Dunfermline.

The current unit has a fully equipped laundry room, an ironing area, kitchen and staff restroom.

The growth plans include growing the headcount at the company and follows investment in new equipment and the vehicle fleet.

The business has seen a “surge in demand” during the pandemic with more people working from home, while house buyers and sellers taking advantage of the stamp duty holiday had also seen calls for one-off cleans increase.

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The firm was founded in 2015 with a headcount of two, but currently employs 13 including a senior team leader, six housekeepers and three team leaders.

The move into Edinburgh will see a further three jobs created by April, with a target of securing 60 clients to match the Dunfermline operation.

Bright and Beautiful currently completes more than 325 home cleans each month.

Ms Schofield said the expansion into the capital brings its own challenges.

“There’s obviously a lot more competition there because it’s a city and we have also found a number of potential employees don’t have a driving licence.

“This is largely because the public transport system is so good in Edinburgh, but as we have our own vehicles, a driving licence is essential,” she said.

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Ms Schofield said Bright and Beautiful, which is part of a franchise run by Neighbourly UK, was able to respond quickly to the pandemic and re-open after lockdown.

She said: “My background is in human resources and I’m quite methodical, so I was attracted to opening a franchise because it meant I was not learning the business from scratch.

“When the pandemic came, the franchise model also meant the firm had access to a significant level of resource which allowed us to get effective protocols in place and ensure we are covid compliant.”


The company has seen steady growth over the past five years, with a strong performance in year two followed by around 8% per annum.

Related: Bright & Beautiful Franchise

Ms Schofield said: “This year we have still managed to hit our targets.

“Coronavirus restrictions meant we locked down on March 23 and didn’t go back to work until the end of June, but even though we had a total wipe out of income through that period, we still hit our targets, even though they were ambitious to start with.”

The firm said communication had been key during the lockdown period and had invested in additional products which allowed the firm to “hit the ground running” when the firm was able to re-open.

Ms Schofield said reliability, company policies and procedures combined with consistently high quality service contributed to the firm’s expansion.

She said: “We do advertise online and this attracts customers, but a lot of new business comes from word-of-mouth referrals from existing clients.”

Although the firm specialises in domestic customers, it had also seen increased interest from commercial clients as well as growing demand for its laundry services.

By Jim Millar

Source: The Courier

Households gripped by hygiene bug help business to clean up

December 15, 2020

A housekeeping business is cleaning up as the coronavirus pandemic sparks unprecedented demand.

Cleaning entrepreneur Alison Chilvers launched Bright & Beautiful Ipswich a year ago and has expanded into Woodbridge as demand for her firm’s services soar.

She now employs nine housekeepers and has seen her revenue rise by 137% since January. The team cleans 300 homes around Suffolk.

The additional funding has enabled her to expand into Woodbridge and develop and grow her business.

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“We have experienced an unprecedented demand for our professional cleaning services during the pandemic and we attribute this to our high standards for hygiene and trusted teams, all of whom are fully employed and trained,” said Ms Chilvers.

“We have also introduced enhanced safety procedures, using eco-friendly and sanitisation products, including a fogging machine to provide extra protection and reassurance to our clients.

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“As more people work from home, the need for a reliable and managed cleaning service has never been so important. We are helping busy professionals and parents focus on their work and spend time with their loved ones without having to worry about the cleaning and ironing. Our clients trust us to look after their homes and in return we give them the hotel finish they deserve, she said.

She was “hugely proud” of what the business has achieved, she said.

Related: Bright & Beautiful Franchise

“I am equally committed to creating more employment opportunities for local men and women, providing them with a great working environment, and to delivering a premium service that always serves its promises to the local communities,” she added.

Her business is part of a larger franchise network, with 67 franchisees operating across the UK.

The Bright & Beautiful franchise business was bought by US home services giant in 2017.

By Sarah Chambers

Source: Ipswich Star

Bright and Beautiful expands into Wilmslow

February 10, 2020

AFTER 10 years of running a successful and award-winning domestic cleaning franchise, Faye Roddy of Bright & Beautiful Altrincham has expanded further with the acquisition of Wilmslow, delivering more than 200 home cleans every month in and around Cheshire.

Faye has taken over the reins of the Wilmslow franchise and gained a team of 15 professional housekeepers, along with the development of a new customer service team, providing eco-friendly cleaning, tidying, laundry and ironing services.

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Faye said: “I am really excited to expand our services to Wilmslow. We are committed to creating more local employment opportunities and building on our existing experienced team.

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“I hope to grow this business to the same level of success that I have achieved with Altrincham and to help other local men and women earn a good salary and enjoy a great working environment.

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When you consider the demands of our busy society and hear the feedback from our existing clients you realise that help around the home with domestic cleaning is a necessity for lots of families.”

By Ian Ross

Source: Knutsford Guardian

Housekeepers team up with recyclers

October 15, 2019

The Rossendale division of Bright & Beautiful, the domestic housekeeping franchise, has teamed up with Helmshore Recycling to offer its customers more ways to go green.

A new recycling programme allows clients to leave their recyclable waste with the Bright & Beautiful team during their routine cleans. This includes items that Rossendale Borough Council would not normally be able to recycle such as crisp packets, plastic toothbrushes and confectionary wrappers.

The team has also turned its laundry and ironing shop into a recycling collection point. Located at 88A Bank Street, Rawtenstall, the shop will not only deliver high-quality ironing, laundry and dry-cleaning to clients and the general public, but will also provide a space for people to drop off their recycling.

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The collected waste is being sent to Helmshore Recycling, a registered public drop off point for TerraCycle. Helmshore Recycling is run by Samantha Woodend alongside her daughter Caitlin. The pair currently average between 50 to 60kgs of collected waste every month where all proceeds go to various local charities.

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Samantha and Caitlin from Helmshore Recycling said: “We’re seeing increasing growth in the number of people that are using our services and know that, with the assistance of Bright & Beautiful, we’ll not only be able to prevent more recyclable items from entering landfill but will also be able to raise more money for our chosen charities.”

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Nicola Bailey, franchise owner of Bright & Beautiful, said: “As an environmentally friendly company, we pride ourselves on our commitment to decrease our environmental impact by reducing plastic usage and waste. Our collaboration with Helmshore Recycling has opened our eyes to the potential for waste and knowing what can be recycled.”


Source: Lancashire Business View

Clean sweep for Malvern cleaning firm Bright and Beautiful

October 12, 2019

AWARD-winning Malvern entrepreneurs, Stuart Callister and Eve Winkler, have plenty to celebrate this month, with a 170 per cent growth in turnover.

The pair run professional domestic housekeeping franchise, Bright and Beautiful which offers cleaning, tidying, laundry and ironing, and has delivered more than 3,000 home service cleans over a 12-month period.

With an ever-expanding client base of busy local people in need of a domestic cleaning service, they have also expanded their team to 18 professional housekeepers.

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Their hard work and dedication was recognised earlier this month when they won Best Domestic Cleaning Service Provider in the customer satisfaction category in the 2019 Midlands Enterprise Awards.

During their time as franchise owners, Stuart and Eve have played actives roles in their local community; earlier this year Stuart was made a Worcestershire Ambassador in recognition of his efforts to promote the county as a great place to live, visit and do business.

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Mr Callister said: “Eve and I are very proud to be celebrating our second year in industry. It’s so gratifying to see the success and growth of the business but, most of all, we love helping our clients enjoy their hard-earned free time; it’s truly so rewarding to see how much our clients value our service.

“With the support of the dedicated teams at head office, we’ve achieved more than we could have imagined. This year in particular has been a real turning point for the business in terms of growth and, as we continue to flourish, we will continue to strive to deliver an exceptional service that’s at the heart of the community.”

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Operating across the Malvern Hills and Worcestershire, Bright and Beautiful covers Malvern, West Malvern, Colwall, Cradley, Upton Upon Severn, Ledbury, Bromyard, Wellend, Worcester, Droitwich, Whittington, Broadwas, Upper Broadheath, Alfrick, Powick and surrounding areas.

It is part of a national network of more than 65 franchisees building their own local business, creating more than 800 jobs and delivering more than 10,000 home cleans per month.

By Robert Hale

Source: Malvern Gazette

York teacher, Emma Bini, cleans up after career swap

August 9, 2019

A TEACHER from York has swapped her career in education for a new domestic housekeeping franchise business – Bright & Beautiful.

Emma Bini, who lives in Bishopthorpe, is now the owner of Bright & Beautiful Wetherby, which is based in York.

Prior to launching the franchise, Emma dedicated her time to teaching modern foreign languages (MFL) in secondary schools where she specialised in French and Spanish. Following her time studying in Spain, Emma spent a year teaching in Venezuela before returning to Yorkshire and teaching in Wakefield.

After 13 years of working in education and juggling a young family with work, Emma decided that she wanted a change of career that would allow her to take control of her destiny. She chose to buy a franchise as she had always wanted to be her own boss, and felt that the managerial and organisational skills she had gained from leading seven other MFL teachers would be transferable and invaluable to the day to day running of her own business.

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Emma is accompanied by her team of three local professional housekeepers, all of whom have been carefully selected, referenced and DBS checked, and they will work in teams to ensure reliability and client peace of mind. The teams will deliver a bespoke and tailored service that offers cleaning, tidying, laundry and ironing and will only use eco-friendly products and equipment to ensure they protect the health of their clients, their children and the team.

Emma said: “When I first decided to make a career change, I initially considered starting up a business on my own, but quickly realised that my lack of business experience would hinder my potential. Franchising seemed to provide the perfect balance of having the freedom to grow my own business, while receiving the support and expertise that I was missing.

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“Having had some unsatisfactory cleaning experiences myself, I could certainly see the demand for a reliable client-facing company. When I heard about Bright & Beautiful’s level of professionalism and their eco-friendly and ethical ethos, I just knew it would be a perfect fit. I’m so excited to get this business going and to begin delivering a world class service to my local community.”

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Bright & Beautiful Wetherby, which launched on August 1, covers York, Wetherby, Boston Spa, Tadcaster and the surrounding areas.

Emma joins the growing national network of more than 65 franchisees each building their own local business.

By Daniel Willers

Source: York Press

Bright & Beautiful’s first mother and daughter duo

July 31, 2019

The housekeeping service Bright & Beautiful has welcomed its first ever mother and daughter franchise team, Jane and Katie Brookes.

The pair who have taken the Basingstoke territory will be offering eco-friendly cleaning, tidying, laundry and ironing services to clients across the town, in addition to serving further customers in the Hampshire area of Andover and North of Winchester.

Before launching her new business, Jane worked for 30 years in policing in addition to carrying out a number of major home renovations, including building her own house. Her daughter, Katie, has experience in the hospitality sector and has worked closely with her mother on the design and management of a new build project, as well as recently completing a psychology degree.

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Jane explains that she had been a Bright & Beautiful client herself and loved the way that the housekeeping team always left her home feeling like a hotel.

“When I was considering a new career, the chance to run a business with Katie combined with our mutual love of houses and interior design, made the decision to launch our own professional and ethical housekeeping firm a very easy one,” enthuses Jane.

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Jo Vorwerg, franchise recruitment manager of Bright & Beautiful, said: “Demand for professional housekeepers has been on the rise in the UK for the past decade as our lives become ever busier. As a result, we have seen an increasing number of franchise owners like Jane and Katie who are leaving professional careers to start their own new business in this booming sector.”

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‘A winning team’
“We are so pleased to welcome our first mother daughter duo to the network and the combination of Jane’s organisational and people management skills, combined with Katie’s knowledge of psychology to deliver great customer service looks set to make them a winning team,” added Vorwerg.

Launched in the UK in 2007, Bright & Beautiful says it now has over 60 franchisees employing more than 700 people and delivers over 10,000 home service cleans per month.

Source: Franchise World

Eco-friendly housekeeping business launches first Welsh franchise in Newport

May 28, 2019

Bright & Beautiful a national domestic housekeeping service provider and part of Neighbourly, the world’s largest franchisor of home service brands, has launched its first franchise in Wales this month as part of a national expansion programme.

Adelaide Morgan will be running the professional housekeeping business, delivering eco-friendly cleaning, tidying, laundry and ironing services to clients across the Newport and neighbouring areas.

Adelaide joins the Bright & Beautiful team of more than 60 franchise owners after a 10-year career in social care.

She plans to create a number of jobs for local men and women over the coming months.

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Adelaide said: “Having tried a number of cleaning companies myself I know just how hard it can be to find one that delivers what they promise.

“That initial frustration was what drove me to research housekeeping franchises and Bright & Beautiful’s reputation, testimonials and ethical values ticked absolutely all the boxes. I’m enormously excited to be bringing this award winning brand to Wales for the first time and to be bringing a business of this quality to my community.”

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Jo Vorwerg, franchise recruitment manager at Bright & Beautiful, said: “We are delighted to be extending the reach of Bright & Beautiful yet again and to be launching the network into Wales for the very first time.

“The business opportunities we offer are highly attractive to professional men and women seeking a new career direction. Our reputation, growing presence in the marketplace and awareness opportunities like our Discovery Days are putting us on an impressive growth trajectory for 2019 and we look forward to welcoming many more Welsh franchise owners to our team.”

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Launched in 2007, Bright & Beautiful is a national network of franchisees building their own local business, employing more than 700 people, with a multi-million-pound turnover and delivering more than 10,000 home service cleans per month.

By Jo Barnes

Source: South Wakes Argus

Cleaning franchise looks to shine on high street

January 24, 2019

Bright & Beautiful, a cleaning franchise in Rossendale is set to establish its own high street presence.

Nicola Bailey, of Bright and Beautiful, was the winner of the best service business prize at the 2018 Rossendale Business Awards.

And now she’s using that momentum to open a drop-in laundry and ironing shop in Bank Street, Rawtenstall.

She said: “The future is really exciting for our business and we have so much to celebrate – both the opening of the new shop and recognition for the quality and scope of the service that we deliver to our customers.”

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Her team of housekeepers, now numbering 10, has been around since 2011.

She has contracts across the Rossendale valley and as far afield as Bury and Bolton.

Nicola added: “We are looking forward to welcoming new customers into our shop and to take care of the jobs they don’t have time for or enjoy doing themselves, leaving them free to enjoy their hard-earned free time!”

Since 2017 Bright and Beautiful has been a trade service brand for Banbury-based Neighbourly.

Source: Lancashire Telegraph

Business boost for Rossendale as eco-friendly housekeeping franchise opens new shop

January 19, 2019

Rossendale has been given a business boost with a new eco-friendly cleaning and laundry shop set to open in its town centre. Bright & Beautiful, the award-winning professional domestic housekeeping franchise, will open its doors on 18th January to local residents in and around the town.

The success of Bright & Beautiful’s cleaning service has led to the expansion of a drop-in laundry and ironing shop in Rossendale and will be located at 88A Bank Street, Rawtenstall.   Set up seven years ago with a team of 10 professional housekeepers, the business will continue to provide a range of eco-friendly cleaning, tidying, laundry and ironing to the highest standards of security and service.

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Franchise owner, Nicola Bailey, has also recently won the prestigious ‘Service Business’ award at the annual Rossendale Business Awards 2018 for being the most successful and sustainable Rossendale service business.  The awards are an annual showcase for the achievements, quality and diversity of local businesses and enterprising people with 18 different categories.

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Thrilled with the launch of her new shop and winning the award, Nicola Bailey, added: “The future is really exciting for our business and we have so much to celebrate – both the opening of the new shop and recognition for the quality and scope of the service that we deliver to our customers”.  It is great to be able to demonstrate how we have a track record of success since we began trading in 2011 and to share how we plan to further develop and grow our business.  We are looking forward to welcoming new customers into our shop and to take care of the jobs they don’t have time for or enjoy doing themselves, leaving them free to enjoy their hard-earned free time.”

Source: Business Lancashire