Seniors Helping Seniors® Sees Increased Interest in its Services, Looks to Hire 1,500 Caregivers Across System

April 16, 2020

Seniors Helping Seniors®, an in-home care franchise that primarily hires senior caregivers, is seeing increased demand for its services amid COVID-19. With seniors being the most at-risk group, and coronavirus presenting a major concern in nursing homes, the brand has seen a 14% increase in website traffic.

“Seniors are one of the most high-risk demographics in the COVID-19 pandemic, and the mandatory quarantine guidelines can take a toll on their mental health and wellbeing,” said Daniel Jan, VP of Operations. “Plus, with nursing homes presenting a major risk if an outbreak occurs, more people are moving their senior loved ones into an in-home setting to minimize exposure and ensure safety.”

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

The increased demand for Seniors Helping Seniors® in-home services is allowing the company to create 1,500 caregiver jobs in markets across the country, providing job opportunities for seniors who are out of work due to COVID-19. Because Seniors Helping Seniors® primarily hires seniors as caregivers, the brand is uniquely positioned to help seniors, on both the giving and receiving side of care.

Related: Care Franchises – Search Franchise Reviews Directory

Seniors Helping Seniors® was founded in 1998 by husband-and-wife team Kiran and Philip Yocom, to provide loving and compassionate in-home care to seniors. Kiran, who grew up in India, was inspired by Mother Teresa and the work she was doing in the country. After years of donating her weekly allowance to The Sisters of Charity, Kiran became a follower of the Catholic nun and worked alongside her to help with humanitarian efforts. This work solidified Kiran’s belief in providing loving and empathetic care to seniors and provided the foundation for Seniors Helping Seniors®. Kiran moved to the U.S. in 1995 and married Philip shortly after that. In 1998, the Yocoms founded Seniors Helping Seniors® in Reading, Pennsylvania as a non-profit. In 2006, the Yocoms decided to leverage Philip’s franchising experience and opened the business for franchising.

Related: Seniors Helping Seniors Franchise

“The senior community needs our help, now more than ever. We are very fortunate to be able to continue to provide our services through loving and compassionate care to seniors and offer job opportunities for those that have lost work due to the impact of this pandemic,” said Kiran. “Bringing Love into the lives of Seniors with Dignity and Respect® is at the core of our business model. We all have the power to bring love, dignity and respect into the lives of seniors; that’s why love is in our care. It’s not just about logistical care like cooking a meal or vacuuming; it’s about the relationships that we create between client and caregiver.”

Source: PR Newswire

Radfield Home Care franchise discovery sessions launch online amid COVID-19 lockdown

April 6, 2020

Radfield Home Care will be hosting webinars on franchise opportunities during the COVID-19 lockdown and beyond.

Designed to provide a complete overview of the Radfield Home Care franchise opportunity, the new online discovery sessions will be hosted on a one-to-one basis by franchise recruitment manager, Edward Gill.

Other key support team members will also available throughout the session to answer key questions.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

The sessions have been in the making for some time, but have been launched early to help individuals continue their franchise research despite the social distancing measures in force due to COVID-19.

Gill said: “We have designed our online discovery sessions to make it easier for those interested in the Radfield franchise opportunity to find out everything they need to know about what to expect when they join the franchise network; from their daily routine, to the financial and social rewards achievable, and how we will support them to develop a successful home care business.”

Related: Care Franchises – Search Franchise Reviews Directory

As well as learning more about the business model, franchise offer and support, Radfield Home Care will also identify personalised next step plans to help those interested complete their due diligence and prepare for their new venture.

Franchisor Dr Hannah MacKechnie said: “Operating a care business can be very rewarding but also very demanding. We work with everyone that is interested in joining the Radfield network to ensure they fully understand the commitment as well as the rewards involved.

Related: Radfield Home Care Franchise

“As a franchisor, it is our duty to make sure we are open and transparent with both the positives and challenges of operating a care business so people don’t invest in something that isn’t right for them. Our new online sessions are the first step on this journey of discovery and can help people find out everything they need to know within the comfort of their own home.”


Source: Home Care Insight

National care network in recruitment drive for key workers

April 1, 2020

CAREMARK has started a drive to recruit thousands of new staff into the domiciliary care sector, including in Northern Ireland.

The company – which has services in North Down, Ards and Belfast – is an established and highly regarded home care provider offering home care, personal support, home help and companionship services.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Its chief executive Kevin Lewis said Caremark is looking to recruit more staff to work within its franchise network as hugely respected key workers.

He said: “We have job opportunities that could make a real difference in your community right now, earning great pay, building a rewarding career and assisting the nation as a hugely important key worker.

Related: Care Franchises – Search Franchise Reviews Directory

“Working in care is so much more than a pay packet and this is certainly true if you choose a career with Caremark. We are a respected brand with award-winning care staff, proud to be among the top providers of home care in the UK.

“Our staff are keen to recruit caring, motivated people who genuinely wish to make a difference to the lives of vulnerable people.

Related: Caremark Franchise

“If you join us, you will find our care workers are highly regarded, special people and rightly so.

“We are very proud of what our carers do, day in, day out, supporting children, young people and adults to live a better life.”

Source: Irish News

Bluebird Care launches ‘COVID-19 Toolkit’ for franchise partners

March 20, 2020

Bluebird Care is rolling out a COVID-19 Toolkit across its network in a bid to tackle the spread of coronavirus.

Included within the toolkit are links to relevant sources of information, in addition to specific business continuity advice; advice for customers; advice for staff members and posters that display the correct hand washing techniques.

Neil Murray, head of compliance and quality at Bluebird Care, said: “We’re adding to the Toolkit by the day to ensure it stays as a go-to resource and source of the most up to date information for our businesses.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

“With so many sources of information – and some of it differing in approach – we’re keen to signpost our businesses to the most up to date and accurate information.”

Bluebird Care has also added to its infection control measures in response to the outbreak and is communicating with its customer-facing teams daily, ensuring they understand the necessary procedures for handwashing and appropriate Personal Protective Equipment (PPE) where required.

Related: Care Franchises – Search Franchise Reviews Directory

“Obviously delivering care to those who have a critical need is and will continue to be important,” added Murray.

“As such, reinforcement of the producers for putting on protective clothing – aprons, gloves, masks, show covers etc – before entering customers’ homes, ensuring hands are washed properly and regularly and subsequently disposing of the PPE on leaving customers’ homes is a key area of focus for us.”

Related: Bluebird Care Franchise


Source: Home Care Insight

Radfield Home Care To Double Workforce In 2020

March 18, 2020

Leading home care franchise, Radfield Home Care is set to double its workforce in 2020, creating up to 250 new jobs across the UK.

With 15 locations already providing over 200 jobs across the UK, the British Franchise Association’s Emerging Franchisor of the Year is set to create dozens of new careers thanks to the growth of existing franchises, the development of the franchise support team and the expansion of its franchise network.

As well as frontline care professionals, Radfield Home Care will create numerous recruitment, administration and management roles in local offices across the country, as well as nationwide franchise support roles based at its National Support Centre in Shrewsbury.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Franchisor and founder of Radfield Home Care, Dr Hannah MacKechnie explained what the new jobs mean for the network of franchise partners: “Over the coming months, our franchise partners are focused on increasing the amount of care they deliver to older people within their local communities.

Recruitment of high-quality care professionals and supportive office staff is the key way to facilitate this, and it will enable some of our franchise partners to double their turnover. Our recruitment activity is both local and national, which means we are increasing awareness and generating enquiries in all areas of the country to help any future franchise partners considering joining the Radfield network get off to a flying start as well.

Related: Care Franchises – Search Franchise Reviews Directory

“As our franchise partners develop and our network grows, we also have aggressive plans to expand our national support team both in our National Support Centre and remotely, spending time with franchise partners in their own offices.”

All of Radfield’s franchise employees benefit from the organisation’s Caring for our Carers™ pledge. This bespoke employee-satisfaction scheme focuses on high rates of pay, with many locations accredited by the Real Living Wage foundation and paying at least £9.00 per hour (rising to £9.30 in April), as well as training, CPD and progression opportunities to help its care professionals and office teams develop a life-long and rewarding career in care.

Related: Radfield Home Care Franchise

Radfield’s franchise partners are fully supported with recruitment of both care professionals and office team members by the franchise support team’s marketing manager, Trudie Meredith: “Recruitment is one of the most important aspects of business development for our franchise partners, so it is vital we provide the tools, knowledge and support to help them attract new team members within their local territory. I work with franchise partners on a wide range of marketing activities online, offline and networking events to generate dozens of applications for them. We then support them to ensure their interview process is as efficient and effective as possible to help them improve their recruitment conversion rates of high-quality team members.”

Source: Franchise Local

Good Oaks Home Care enlists clients in fight against coronavirus

March 14, 2020

Good Oaks Home Care has enlisted its clients as part of its battle plans to keep coronavirus out of its franchise network.

This is part of new guidance from Good Oaks’ Franchise Support Office to its network of franchise partners to minimise the spread and mitigate the effects of COVID-19.

As well as incorporating Public Health England’s guidance to Social Care settings, Good Oaks has contacted all clients across its’ network to reassure them and to enlist their help in tackling the outbreak.

This includes providing clients with techniques for thorough hand-hygiene, encouraging them to continue to wash their hands and frequently-used surfaces regularly where they can, and sending extra soap – via carers – to ensure that staff can wash their hands thoroughly in line with their infection control training.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Good Oaks said it is taking a partnership approach with its clients, keeping them informed of contingency plans and encouraging them to contact their local team if needed.

Good Oaks Home Care operations director Zoe Kelly said: “We have a duty of care to protect our vulnerable clients, as well as our incredible workforce.”

“By including clients in our contingency and mitigation planning, our clients are helpful partners rather than having changes done to them without any consultation.”

Related: Care Franchises – Search Franchise Reviews Directory

Further advice to its network includes template communications with staff members, stressing the importance of hand-hygiene and other prevention measures outside of work, as well refreshing infection control prevention training internally.

Guidance is provided in regards to planning for possible large-scale school closures, which home care would be particularly effected by, considering the proportion of staff members that are parents with primary caring roles for their children.


Source: Home Care Insight

Bluebird Care franchise scoops workforce development award

March 13, 2020

A Bluebird Care franchise in South East London is celebrating after been crowned the winner of a Workforce Development Award.

Bluebird Care Greenwich picked up the accolade, which celebrates companies who care for their staff and their community, at the Best of Royal Greenwich Business Awards on Friday.

The ceremony was hosted by BBC Breakfast host Steph McGovern at The O2 in London.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Bluebird Care Greenwich was nominated for the “outstanding training and development” of its staff, who go above and beyond for the local community every single day.

Commenting on the achievement, Anoop Sekhon, managing director at Bluebird Care Greenwich, said: “It is an absolute honour to receive this prestigious award in recognition of our commitment to our staff and development of their skills. Bluebird Care Greenwich is an incredible business to work for and our customers in the local community are at the forefront of everything we do. Congratulations to all the team.”

Related: Care Franchises – Search Franchise Reviews Directory

The Bluebird Care franchise was established in 2012 and specialises in caring for people living with dementia, physical disabilities and a range of other conditions.

Its care assistants are trained to adapt to the level of care a customer requires, which can range from 30-minute well-being check-ups to full live-in support.

Related: Bluebird Care Franchise

Bluebird Care Greenwich says it has an excellent staff retention rate, which it attributes to various schemes including ‘Carer of the Month’ and ‘Refer a Friend’.

Training is provided for a minimum of 12 weeks at the start of a Bluebird Care career, with continued support and supervision. Central to this, its e-learning programme offers training in specialist areas, including dementia care, infection control and customer care policies.


Source: Home Care Insight

Home care business wins regional award

March 5, 2020

A Cheltenham-based business that provides care and support which enables people to remain in their own homes has been named as the best in the region.

Caremark Cheltenham, Tewkesbury & Gloucester took the title of 2019 best regional business at the recent Caremark national conference.

The company beat off competition from 12 other Caremark franchises across the area to scoop the award, which was presented at an event attended by 90-plus Caremark offices from across the UK and Ireland.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

Caremark Cheltenham, Tewkesbury & Gloucester, which has its head office at the Cheltenham Film Studios, was only set up at the end of 2017 and has grown rapidly, employing 40 staff and providing 2,500 hours of care each month.

Managing Director Mike Folkes said he was delighted to accept the award on behalf of his team.

“Our success is testament to the dedication and professionalism of our care workers and office team – we really couldn’t achieve anything without their support,” he said.

Related: Care Franchises – Search Franchise Reviews Directory

“We’re still a relatively new business but as we continue to develop and set new initiatives in place, our clients will always remain at the centre of everything we do, and we’ll continue to offer the very best quality standard of care.”

David Glover, the Managing Director of Caremark, said: “Mike and his team are always striving to learn and their forward-thinking approach has helped to build a good reputation in their local community and they are the forefront of various initiatives, such as raising awareness of Alzheimer’s disease.”

Related: Caremark Franchise

It was a double success for the Folkes’ family as the company ran by Mike’s father, Charles, won the national franchise of the year award. This was the fourth time that Charles has accepted the award on behalf of his team at Caremark Redcar and Cleveland.

Mike said: “I set up my business having been inspired by the success my dad has had with his own home care company, so to both receive recognition on the same night was fantastic.”

By Neil Shaefer

Source: BDaily

Radfield Home Care launches educational forums for franchise network

March 2, 2020

Growing domiciliary care franchise Radfield Home Care has launched its new series of educational forums to support employees to drive cultural, compliance and operational change in the care delivered to their local communities.

Radfield’s Care Forums have been developed to provide local care managers and office teams throughout the franchise network with the latest in care management practices.

They are designed to help individual branches to develop their teams of care professionals, delivery high standards of care and keep abreast of the latest regulatory advancements.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

The first of Radfield Care Forums took place earlier and was hosted by the National Office Support Team.

Future events will take place biannually, ensuring new industry and organisational strategies, systems and regulation are consistently embedded into local franchises’ care delivery.

Radfield governance and operations manager Jess Jenkinson said: “The role our networks’ registered care managers, care co-ordinators, field supervisors and other office team members play in the success and direction of our franchise partners’ businesses is crucial.

Related: Care Franchises – Search Franchise Reviews Directory

“With this in mind, it is really important we support these key employees to understand Radfield’s value and ethos, as well as all of the key metrics to help them maintain sustainable and high quality operations and care delivery. Without office teams sustaining this framework, it is very difficult for our franchise partners to focus on developing and growing their business – the two really do go hand-in-hand.”

Radfield said the new event is the beginning of its larger plan to introduce more networking and educational events for franchise partners in the coming months, as the network continues to grow.

“We strongly believe that giving people a voice and sharing best-practice is what makes any organisation stronger, so developing a constructive annual events calendar and networking tools are at the heart of our future plans,” said Jenkinson.

Related: Radfield Home Care Franchise

“As well as network-wide celebrations and discussions for franchise partners, office team members and care professionals, we are also focusing on niche support based on geography, trading history and other shared characteristics. In short this will mean franchise partners and employees can all learn from one another’s real-world experiences to help drive growth.”


Source: Home Care Insight

Visiting Angels’ first UK home care franchise hits £1m turnover

February 29, 2020

Home care provider Visiting Angels celebrated a major milestone this week as its first UK franchise recorded a £1 million turnover, just two years after signing its first client.

The brand’s Sheffield-based franchise is now providing close to 1,000 hours of care per week to local residents and employs a team of 70 care workers and office staff.

Visiting Angels was established in the US in 1998 and has since grown to over 600 franchisees operating in five countries.

It says its UK concept focuses on putting staff at the heart of the business and offers care workers a minimum of £10 per hour with guaranteed annual increases, a generous mileage allowance, regular car servicing and valeting and a mobile phone.

Related: Senior Care Franchise UK – Should You Buy UK Senior Care Franchises?

“When we started, we projected a million-pound turnover in year three… and here we are,” said UK managing director, Dan Archer.

“It just goes to show that despite economic uncertainty, it is possible to grow a substantial, profitable business in the care sector if you have the staff. It also goes to show that our carer-centric approach – putting staff at the heart of the business – is the right thing to do. All of our evidence points to the fact that by having available staff when others in the area are struggling, we have been able to fulfil contracts and grow when others have not – it’s a victory for being carer-centric.”

Related: Care Franchises – Search Franchise Reviews Directory

Visiting Angels signed its first UK client in January 2018 and opened a new office in London last month. It also operates a franchise in South Hertfordshire, which opened in September, and another office in Berkshire.

Hammad Cheema, the new franchisee for Harrow, West London, said: “This is amazing, not just for the Sheffield office, but for the whole brand.

“My wife and I already have a children’s care franchise and know only too well that good candidates are hard to come by so, [when looking for a new opportunity,] it was important to find something with a focus on attracting and retaining the best people. Visiting Angels was the perfect fit. This million-pound landmark certainly gives me a target to aim for – and believe me, I’ll be looking to beat it.”


Source: Home Care Insight