Costa Coffee Signs World-Leading Pledge To Slash Food Waste By 2030

June 15, 2019

Costa Coffee has today signed up to the government’s pledge to help halve food waste by 2030.

Last month Costa Coffee attended the ‘Step up to the Plate’ symposium, hosted by the government’s Food Surplus and Waste Champion, Ben Elliot. Alongside several leading High Street brands and supermarkets, Costa Coffee pledged to act and help raise public awareness in partnership with the Department for Environment, Food and Rural Affairs.

Commenting on the pledge, Victoria Moorhouse, Head of Sustainability for Costa Coffee, said:

“At Costa Coffee we are committed to playing our part in reducing waste wherever possible. We have a number of initiatives to ensure there is minimal food waste, which includes, first and foremost, an efficient ordering system designed to reduce waste before it is created. We also allow food sold during the last hour of trading that is in date but cannot be sold the following day to be discounted by 50% and empower our stores to make food donations to local charities via our Food Surplus Policy. Finally, for those stores whose waste streams we manage, any food waste that cannot be redistributed we send to Anaerobic Digestion, where it is turned into biogas and bio fertiliser.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

We are delighted to be working alongside government to drive change and share best practice, stepping up to the plate and delivering collective action.”

Environment Sectary Michael Gove said:

“Congratulations to Costa Coffee for stepping up to the plate and committing to game-changing action to cut food waste.

Related: Coffee Franchises – Search Franchise Reviews Directory

“The UK is showing real leadership in this area, and together we will end the environmental and economic scandal that is food waste.”

Related: Costa Coffee Franchise

To read more about our Costa Food Surplus Store Donations Policy, here.

Source: Franchising

Tim Hortons reaches agreement to launch in Thailand

June 10, 2019

Tim Hortons is going to Thailand.

The coffee chain announced on Thursday that it has reached an exclusive master franchise and development agreement with WeEat Company aimed at launching Tim Hortons locations in Thailand.

“We are very excited to grow the Tim brand in Thailand as part of our broader global growth strategy,” president Alex Macedo said in a statement.

“Thailand has a thriving coffee market ad our partner has a deep understanding of the Thai market, which we believe will position us well for success in the country.”

Tim Hortons did not disclose how many restaurants it will open in Thailand, or when. WeEat Company is owned part of the Wattanavekin family group of companies, according to Tim Hortons. The Wattanavekin family is listed as the 43rd richest in Thailand based on a net worth of $670 million.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

The announcement comes shortly after Tim Hortons’ parent company Restaurant Brands International Inc. unveiled ambitious growth plants to expand to more than 40,000 restaurants globally over the next eight to ten years.

RBI, which also owns the Burger King and Popeyes chains, currently has 26,000 restaurants worldwide. The expansion would make it one of the largest restaurant companies in the world.

Tim Hortons opened its first restaurant in China in February. The location in People’s Square in Shanghai is part of a broader expansion that aims to open 1,500 restaurants across China over the next 10 years.

Related: Coffee Franchises – Search Franchise Reviews Directory

The new location includes food and beverage items unique to that market, such as salted egg yolk Timbits, and others that play to the Canadiana of the Tim Hortons brand, including a range of maple drinks and Montreal style beef sandwiches.

Tim Hortons said it believes it can replicate the recent successes in other international markets “by featuring a strong hot and cold beverage platform, a localized food menu and prominent Canadian branding in the restaurant design to celebrate the brand’s Canadian heritage.”

By Alicja Siekierska

Source: Yahoo

Costa promotes Neil Lake to UK managing director

June 10, 2019

Costa Coffee has promoted Neil Lake to the position of managing director UK and Ireland, which he will take up on 1 July.

Lake, who joined Costa in September 2018 as retailer and operations director, relocated from Australia where he most recently worked as a senior executive for Coles Supermarket. His career spans retail operations, store development, merchandise and general management.

He replaces Jason Cotta who has resigned to take up a chief executive role elsewhere. Cotta has worked for Costa for over eight years across both the UK and global business.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Commenting on the announcement, Costa Coffee CEO Dominic Paul said: “I am delighted to have appointed Neil to the role of managing director, UK&I. Neil brings with him extensive strategic and operational experience at a global level, with a strong track record of driving sustainable results.

“Following our recent sale to The Coca Cola Company, this is an incredibly exciting time for Costa Coffee, especially within the UK&I, where we are focused on unlocking a new phase of growth and further enhancing our customer experience. Neil is perfectly positioned to lead the UK&I team, leveraging his depth of retail experience and passion for Costa’s customers and team members.”

Related: Coffee Franchises – Search Franchise Reviews Directory

Lake added that he was honoured to be taking on the role and looked forward to working with the UK and Ireland team, including corporate and franchise partners.

“Costa Coffee is a growing global business and I am excited for the opportunity to work to simplify, invest and grow the UK&I market, focusing on our customer experience, teams, partners and channel innovation,” he added.

Costa Coffee now has more than 2,600 coffee shops in the UK and more than 1,300 in 32 overseas markets. There are also more than 8,000 Costa Express self-serve machines in the UK.

Related: Costa Coffee Franchise

It is the largest retail bakery business in the UK. British Baker subscribers can find out more about how the market is shaping up by downloading the latest Bakery Market Report here.

By Amy North

Source: Bakery Info

Tealive breaks into UK market, aims to have 5 outlets in the first year

May 27, 2019

Loob Holding has tied up with venture capital firm Legend Ventures to launch its first Tealive outlet in Manchester, UK. The news comes shortly after Loob Holding is tipped to embark on an IPO in Malaysia that could potentially raise about RM300 million.

According to Samuel Chin, CEO of Legend Ventures, a second outlet will be launched later this year in London, which will function as its headquarters. London will act as a hub for its business dealings in the region. Also, a total of five outlets are expected to roll out during the first year of Tealive’s operations in the UK.

Related: Fast Food Franchises in the UK – 10 Things Every Would-Be Franchisee Must Know

Chin added that the company looks forward to being “a good springboard” for Tealive’s brand journey into continental Europe with its business presence and understanding of the western market.

Bryan Loo, founder and CEO of Loob Holding said this launch is a “long-awaited achievement” that the company has worked towards since Tealive first started in Malaysia. He added that it is “a giant leap” for the company in mindset as a Malaysian brand breaking into Europe.

Related: Food Franchises – Search Franchise Reviews Directory

“We’re humbled by the support from thousands of customers as we expanded into China, Vietnamand Australia. This entry into United Kingdom draws a lot from our experience in Australia,” Loo said.

Last year, he told A+M in an interview that it plans to expand into six more countries in 2019 and have 1,000 stores in the region by 2020 through its direct and franchise model. To raise brand awareness, Loo said Tealive injects “innovative and exciting products” into the markets it’s operating in, be it for a limited time only or a long term basis. According to him, the company ultimately aims to build a unique brand positioning and create an emotional attachment to the brand.

Related: Coffee Franchises – Search Franchise Reviews Directory

Source: Marketing Interactive

Popular coffee chain Costa to open in Cheriton, Folkestone

May 22, 2019

Costa is to take over a site formerly occupied by Lloyds Bank.

Construction is currently underway in the unit formerly on Cheriton High Street.

Planning documents submitted to Folkestone and Hythe District Council in 2018 sought permission to turn the old bank into a mixed class coffee shop, including the conversion of part of the rear ground floor to a two-bed flat.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

The application was submitted by the Goldex Investment Group Ltd, which is “the largest Costa Coffee franchise in the UK”, according to its website.

It currently trades 70 stores across Kent, Essex, Surrey and Sussex.

The company is also advertising for a barista, a store manager and an assistant store manager on Google.

Speculation about what might move into the empty shop appeared on social media.

Related: Coffee Franchises – Search Franchise Reviews Directory

One user confirmed: “It’s definitely Costa.

“I peeked in the window yesterday and there are lots of Costa signs/boards.”

A spokesman for the Goldex Investment Group Ltd said todaythat it hopes to open the new store “sometime in June”.

Costa has another cafe in Folkestone, two miles away in Sandgate Road.

Related: Costa Coffee Franchise

By Sam Williams

Source: Kent Online

Coffee Blue Launches Mobile Cafe Franchise in Neath

April 7, 2019

Coffee Blue is delighted to announce the launch of our new franchise in Neath, South Wales.

Franchisee, Emma Shepherd, will be delivering delicious fresh coffees – along with a wide range of hot and cold snacks – throughout the local area from the back of one of Coffee Blue’s state-of-the-art converted vehicles.

Emma is thrilled to be joining the team, and can not wait to get started.

“I’ve always wanted to go into hospitality. I’ve just moved back to Neath from London after leaving the retail industry. I love coffee, so it was a natural move.

“When I came across Coffee Blue and met everyone, I made up my mind straight away.

“I feel very confident going out now that I know what I need to do and what I’m going to deliver to my customers.”

Having just completed her training while living in London, Emma is raring to go. She explained that despite living in another hundreds of miles away, the guys at Coffee Blue were extremely accommodating.

She continued:

“The guys have been fantastic. Most people who were doing the training were readily available, whereas I was doing mine alongside working my notice in my old job in London.

“As you can imagine, there was a lot of travelling back and forth, but Coffee Blue were very flexible.

“The support here is fantastic. Even though it’s a big leap becoming your own boss, it doesn’t seem as big because of the support around you.”

Coffee Blue was founded in 2017 as an offspring from Vantastec ltd, a specialist automobile conversion company based in Ystrad Mynach, Caerphilly.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Alongside Wimbledon, the company also has franchises operating in areas across the UK, including Harrogate, Swindon, Caerphilly and Wimbledon.

Coffee Blue allows budding entrepreneurs and coffee lovers an easy path into becoming their own boss. Through the expertise of a team with years of industry experience, franchisers are given a strong, flexible support network to suit their needs.

Directors, Gareth Edwards and Colin Smith, said the company was founded to help make it easier for people to start their own business without being thrown in at the deep end.

They said:

“We’re absolutely delighted to be welcoming on board such an enthusiastic and determined worker as Emma.

“She’s shown all the signs throughout her training that she can be successful and the sky is truly the limit for her.

“We at Coffee Blue are determined to help those looking for a new career path, or may be interested in becoming their own boss through the art of coffee.

“We have no doubts that Emma will be a great addition to the area, and we’re excited to see what the future holds for her here.”

Along with the rest of Coffee Blue’s franchisers, Emma will also be taking bookings for public and private events.

Coffee Blue vans can be found at weddings, festivals, outside offices, train stations and more.


Source: Business News Wales

New drive-thru Starbucks to replace Ramsbottom Esso garage site

March 18, 2019

An Esso garage site in a local market town is about to be replaced by an international coffeehouse chain. Starbucks is set to throw open the doors to its first franchise in Ramsbottom.

Locals will be able to grab coffee inside or via the brand new drive-thru which will be located at 40 Stubbins Lane.

Plans to demolish the existing petrol station, car wash and industrial building and replace it with the drive-thru coffee shop have been approved by planning officers at Bury Council.

A new petrol filling station, convenience store and associated car parking will also be erected.

Euro Garages Ltd are behind the project and now operate in excess of 67 safe hands drive-to and drive-thru coffee shops and restaurants, almost 200 fast food restaurants and 100 bakeries across the UK.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Two new ATM points will also be provided and there will be a night service desk.

Starbucks will be located where the car wash currently is situated, spanning 190 square metres.

An access road for the drive-thru and associated customer parking will be constructed.

Customers will place their order at the pick up point and then pay and collect their order from the ‘Pickup’ service point at the back of the building, before exiting through the petrol filling station forecourt.

A total of 20 parking spaces, including two disabled bays, will be located at the front of the Starbucks.

Related: Coffee Franchises – Find one in our Franchise Directory

The plans state: “Although the proposals will increase the amount of development on the site, the new buildings will be single storey and sited in the same location within the site as the existing convenience store and drive-thru car wash.

“The proposals will not alter the character of the use at the site and will improve the visual appearance of the service station as a whole, with upgraded modern and high quality replacement buildings which will provide enhanced facilities for the local population and passing motorists.”

The proposals have been approved with a list of set conditions including that no trees shall be demolished between the March, 1 and August, 31 in any year unless a detailed bird nest survey is conducted to ensure no active bird nests are present.

Related: Starbucks Coffee Franchise Opportunity

By Olivia Baron Trainee Live News Reporter

Lancs Live

Freshly Brewed For Success: Why Coffee Franchises Are Booming

March 5, 2019

Coffee Franchises UK – Here in Britain, we might be known as a nation of tea drinkers – however coffee now seems to have overtaken tea as the UK’s drink of choice

2017 research reported that Britons were now spending up to £2210 in our nation’s coffee shops, with a reported 80% of adult Britons visiting a coffee shop at least once a week. And with apparently 83% of the US population as coffee drinkers, it seems that coffee as a favoured staple is here to stay.

In light of these kind of statistics therefore, it’s unsurprising that when it comes to franchising, the coffee shop sector is soaring. The BFA Natwest Report into the UK Franchising Industry released at the end of 2018 reported a huge leap in the number of units operated by the coffee giants Costa and Starbucks in the UK –  Costa Coffee had just over 170 units 10 years ago, and now has 2,300. There are currently around 400 franchised Starbucks stores in the UK – here in the UK Starbucks does operate a franchise model of operation and only only about one in five Starbucks in Europe, the Middle East, and Africa are company-run,  differing significantly from its mode of operation in the US where a large proportion of it’s units (over 50%) are still corporate-owned.

But apart from our general love for the drink, what other factors are contributors to the success of the coffee franchise sector?

Firstly, for any would-be franchisee a coffee shop franchise is an attractive business proposition as coffee houses now play such a vital role in many people’s daily lives. Not only have coffee shops become a place to meet and hang out with friends (some might say they’ve taken over the place of the pub as the “local”),  they’ve also become hubs for business and work meetings and also places of work for solo entrepreneurs – I know many of my entrepreneur friends who will regularly set up their office for the day in a coffee shop, ordering breakfast, refills and lunch over the course of the day!

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Coffee drinkers have also become much more sophisticated in their tastes – just stand and take a look at the menu in your local coffee shop next time you’re there. From different blends to added flavor shots, iced drinks to coffee beans with ethical provenance – this gives business owners not only more option to expand the range on offer without diluting the core product offering, but also means that consumers are willing to pay high prices for a premium coffee product and profit margins can be significant. You can also add into this mix millennials as a core coffee consumer – a recipe for business success, as it is reported that millennials represent a worldwide purchasing power of $200 billion and of course they are hyper-social online.

One of the great advantages of a coffee shop franchise model for both franchisor and franchisee is that, with the right franchisee on board, it’s a franchise enterprise which is easily scaleable. Find success with a first franchise branch and then it’s easy then to open more within a short distance and appoint managerial staff to run them. The reality is that most people won’t walk far for coffee. This then means that one franchisee can quite realistically operate a number of franchise units within a relatively short geographical distance. This multi-unit franchise approach has big benefits for both parties in the franchise relationship – scope for significant business growth for the franchisee and reduced costs for the franchisor. In territories where Starbucks does operate a franchise model, it only actively recruits franchisees with multi unit management experience for this reason.

The major criticism often levied at the coffee franchise giants is that they lack the local personality of an independent coffee shop. However the savvy brands have generally taken what steps they can to inject a local feel into their franchise branches to counter these arguments –  comfy seating, cosy decor, local community noticeboards, names on cups (a big brand favorite!)…. all devices with the aim of making customers feel as if they’re spending their money in an independent business rather than with a large conglomerate.  Surely another feature that also attracts coffee consumers to the large franchise names is also reliability and speed – we’re often looking to grab a coffee on the go and it feels “safer” to dash into a well known name where we can feel confident they can deliver our flat white in a minute or two and we’ll be out of the door again, rather than risk venturing into the unknown when we don’t know how long they’ll take to deliver our drink?

And sticking with the theme of coffee on the go – one other exciting new development in the coffee franchise world over the past five years must be the growth in the mobile coffee sector.  Mobile coffee units operating out of trucks, or bikes such as Coffee-Bike are able to exploit a previous huge gap in the market for good quality coffee where it was previously inaccessible – taking coffee to public events and festivals and to office workers who are sick of vending machine coffee in plastic cups! And with a number of new franchise brands now taking advantage of this, the low overheads involved in a mobile operation surely make this an attractive proposition for a coffee-loving potential franchisee – with the advantage of it easily being an owner-operator franchise venture.

So in light of all of the above, whether your drink of preference is a skinny cappuccino, a hazelnut praline latte or a coconut flat white (my own current coffee of choice), it certainly seems as if the coffee franchise industry will be continuing to brew its recipe for success for some time to come!

Source: Forbes

Norwich coffee shop launching UK-wide including flagship in new city hotel

February 22, 2019

The founder of Alchemista in the Norwich Lanes is set to roll out the chain nationally including a “coffee lab” in a new 50-bedroom boutique hotel he is launching in the city.

Dennis Bacon, who also owns 38 St Giles Street bed and breakfast, was granted permission in March 2018 for a hotel and spa in the old bus station ticket office in Surrey Street.

Mr Bacon will open a flagship Alchemista branch on the ground floor and it will sell an enhanced food offering alongside its popular coffees and coffee cocktails.

The Alchemista franchise will be launched on March 4 at Union Coffee in London by the board of directors as part of plans to “disrupt” the coffee market across the UK.

Anna Ramsay, marketing director for the hotel and Alchemista expansion, said: “Alchemista has been so well received in Norwich, we are excited to launch the brand as a UK franchise and see the second site open in the city.”


Alchemista opened in St Gregorys Alley in September 2017 and was rated the best coffee shop in Norwich on TripAdvisor just eight months after opening.

A new ‘landmark’ lesiure development is coming to Surrey Street, featuring a spa, boutique hotel, restaurant and cafe. Pic: Hudson Architects.

Despite it being a tough time on the high street, with Patisserie Valerie recently going into administration, Mr Bacon thinks the brand can succeed nationally due to its unique offering and good service.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

He said: “I think we are rated so highly because we really do care about what we do – we are totally passionate about our coffee, coffee cocktails, food and our service.

“We believe if you get the product and service spot on the financial success will follow.

Dennis Bacon Credit: Denise Bradley
“It’s difficult for any independent retailer right now because people are more discerning than ever and probably more cautious with their hard earned cash than previously.

“We stand out because we have a strong brand – Asian-inspired, steampunk-themed serving the most amazing coffee and snacks.”

Mr Bacon and his team are also in advanced talks with a “four-star brand well-known across the UK” to operate the hotel which is “perfect for Norwich.”

There will also be a restaurant alongside Alchemista on the ground floor and a 50-bed hotel on the second and third.

Source: Evening News 24

Starbucks’ first UK franchisee has opened its 60th Starbucks outlet

February 8, 2019

Starbucks’ first UK franchisee, the Southampton-based company 23.5 Degrees, has opened its 60th Starbucks outlet. The new store in Sheffield, South Yorkshire has created 20 jobs for the local community, including 23.5 Degrees’ first apprentice.

Mark Hepburn, managing director of 23.5 Degrees said: “Reaching our 60th Starbucks store just six months after opening our 50th demonstrates our commitment to our ambitious growth plans. We’re keen to keep our foot on the gas and hope to extend our store count considerably in the coming years.”

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

23.5 Degrees opened its first Starbucks in Liphook, Hampshire, in February 2013. Last year it opened 20 stores and currently has six further new outlets in the pipeline, with a target of 23 stores planned this year.

After opening 13 drive through stores in 2018, the company says it is actively seeking further drive through opportunities on main arterial routes, close to major retail destinations or on large industrial estates, in addition to prominent high street locations.

Hepburn said: “We’re able to move fast on great new sites. Our use of modular design and build enables our landlords to have our stores trading faster.”

Related: 23.5 Degrees franchise opens Starbucks drive-thru in Sheffield

23.5 Degrees adds that it has invested more than £20.5m in the UK economy to date through building and buying stores and has over 770 employees, with nearly 70 per cent of current managers and area managers having started as baristas with the company.

Source: Franchise World