Costa Coffee Opens New Commuter-Focused Concept Stores

September 3, 2019

Rail passengers will now be able to grab their morning coffee on-the go, as the nation’s favourite coffee shop*, Costa Coffee, opens the doors on its first ‘commuter-focused’ concept store in Lewisham, London.

Commuters returning from the Bank Holiday weekend will be welcomed by a new Costa Coffee store located in Lewisham Station in London, re-formatting a space originally used as the station managers office. Lewisham Station is one of eight new mini-format stores that will be opening in some of London’s busiest railway stations over the next six months.

 
Designed with the daily commuter in mind, the new stores will be focussed on delivering a quick and efficient service, whilst not compromising on quality. Both the layout and ordering system has been designed to have customers in and out of the store in just a few minutes.

All the stores are takeaway only and operate contactless payment options – with some of the stores offering self-service ordering screens for those not wishing to queue to order.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Coffee lovers can also cut down their queuing time by taking advance of Costa Coffee’s mobile ordering service, which is available through the free Costa Coffee club app. Perfect for busy, on-to-go coffee lovers who need to grab their favourite handcrafted coffee without having to queue and can collect loyalty points with every purchase.

Connie Emerson, Head of Global Store Propositions & Design at Costa Coffee said: “As the nation’s favourite coffee shop, we’re committed to putting customer experience at the heart of everything we do. We understand that in today’s busy, fast paced world, our customers want to ensure they can get their Costa Coffee fix, even if they are hurrying to work, so naturally, the next evolution of a store concept had to centre on meeting the needs of busy, on-the-go commuters.

Related: Coffee Franchises – Search Franchise Reviews Directory

Our new mini-stores have been designed to offer customers a beautiful barista handcrafted Costa Coffee quickly and conveniently, taking any stress out of grabbing that much needed Costa on the way to work.”

Lewisham Station Costa store opened its doors on Saturday 24 August, with a further eight mini-stores set to open at stations across London within the next six months.

Related: Costa Coffee Franchise

Whether you are on your out and about on your travels or looking for a relaxing environment to meet a friend for a coffee, you can find your nearest Costa Coffee using our handy store locator: https://www.costa.co.uk/locations/store-locator/

Source: Franchising

Costa set to open in Handforth

July 19, 2019

The UK’s fastest growing coffee shop chain, Costa Coffee, is set to open its doors in Handforth on 23rd July.

Franchise operators Sim Trava have chosen The Paddock as the location for their 37th outlet, and founder Simon Vardy is delighted to announce the opening.

 
He said: “We have been waiting for the right place here for some time and are delighted to be opening in just a few weeks in this popular village centre.

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

“We hope the Costa Coffee will add something very positive to the current Paddock shopping experience and encourage more local people to come and spend time with us and in other shops in the centre.”

Related: Coffee Franchises – Search Franchise Reviews Directory

The 1,500 sq ft double-fronted location will join the local network run by Sim Trava – which includes branches in Holmes Chapel and Cheadle.

Related: Costa Coffee Franchise

Simon added: “We pride ourselves on delivering a high level of personal commitment and service in every Costa to give our customers the best of both worlds – all the benefits of a well-known coffee brand, but provided by local people who really care about it.”

Source: So Chesire

Costa Coffee set to open in Handforth, Cheshire

July 11, 2019

The fastest growing coffee shop in the UK will open its doors in the Paddock, Handforth, Cheshire on July 23rd providing local people with ‘the nation’s favourite’ coffee experience for the first time.

For the family-owned franchise behind the Costa Coffee brand in the North West – Sim Trava – and commercial landlords Orbit Developments, the opening will be the happy culmination of 18 months discussion and planning to find the right size and location for a Costa Coffee in the village.

 
It will be the 37th Costa Coffee outlet for Sim Trava and founder Simon Vardy is delighted to be coming into Handforth with the company’s unique combination of quality coffee and personal service.

He said: “We have been waiting for the right place here for some time and are delighted to be opening in just a few weeks in this popular village centre. We hope the Costa Coffee will add something very positive to the current Paddock shopping experience and encourage more local people to come and spend time with us and in other shops in the centre.”

Related: Coffee Franchise UK – Should You Invest in a Coffee or Coffee Shop Franchise?

Costa Coffees are often to be found in village centres, complementing other businesses and driving more footfall in general. The 1500 sq ft double-fronted location in Handforth will join a local network run by Sim Trava, including Holmes Chapel and Cheadle, where its openings have had a beneficial impact.

A store manager has already been appointed to lead the new team, but Simon is looking for more passionate local people to join them.

Related: Coffee Franchises – Search Franchise Reviews Directory

He added: “We pride ourselves on delivering a high level of personal commitment and service in every Costa to give our customers the best of both worlds – all the benefits of a well-known coffee brand, but provided by local people who really care about it. And the right people can build a fantastic career with us – they become part of our family.”

Related: Costa Coffee Franchise

James Nicholson, Leasing Assistant at Orbit Developments, commented: “We wish Simon and the team every success at the Paddock. It has taken time to find exactly the right location in Handforth to meet the needs of a busy and successful coffee house and we are very glad to have got there and be welcoming them into our community.”

By Sue Souter

Source: BDaily

Costa Coffee Signs World-Leading Pledge To Slash Food Waste By 2030

June 15, 2019

Costa Coffee has today signed up to the government’s pledge to help halve food waste by 2030.

Last month Costa Coffee attended the ‘Step up to the Plate’ symposium, hosted by the government’s Food Surplus and Waste Champion, Ben Elliot. Alongside several leading High Street brands and supermarkets, Costa Coffee pledged to act and help raise public awareness in partnership with the Department for Environment, Food and Rural Affairs.

 
Commenting on the pledge, Victoria Moorhouse, Head of Sustainability for Costa Coffee, said:

“At Costa Coffee we are committed to playing our part in reducing waste wherever possible. We have a number of initiatives to ensure there is minimal food waste, which includes, first and foremost, an efficient ordering system designed to reduce waste before it is created. We also allow food sold during the last hour of trading that is in date but cannot be sold the following day to be discounted by 50% and empower our stores to make food donations to local charities via our Food Surplus Policy. Finally, for those stores whose waste streams we manage, any food waste that cannot be redistributed we send to Anaerobic Digestion, where it is turned into biogas and bio fertiliser.

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We are delighted to be working alongside government to drive change and share best practice, stepping up to the plate and delivering collective action.”

Environment Sectary Michael Gove said:

“Congratulations to Costa Coffee for stepping up to the plate and committing to game-changing action to cut food waste.

Related: Coffee Franchises – Search Franchise Reviews Directory

“The UK is showing real leadership in this area, and together we will end the environmental and economic scandal that is food waste.”

Related: Costa Coffee Franchise

To read more about our Costa Food Surplus Store Donations Policy, here. https://www.costa.co.uk/behind-the-beans/our-planet/reducing-waste/

Source: Franchising

Costa promotes Neil Lake to UK managing director

June 10, 2019

Costa Coffee has promoted Neil Lake to the position of managing director UK and Ireland, which he will take up on 1 July.

Lake, who joined Costa in September 2018 as retailer and operations director, relocated from Australia where he most recently worked as a senior executive for Coles Supermarket. His career spans retail operations, store development, merchandise and general management.

He replaces Jason Cotta who has resigned to take up a chief executive role elsewhere. Cotta has worked for Costa for over eight years across both the UK and global business.

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Commenting on the announcement, Costa Coffee CEO Dominic Paul said: “I am delighted to have appointed Neil to the role of managing director, UK&I. Neil brings with him extensive strategic and operational experience at a global level, with a strong track record of driving sustainable results.

“Following our recent sale to The Coca Cola Company, this is an incredibly exciting time for Costa Coffee, especially within the UK&I, where we are focused on unlocking a new phase of growth and further enhancing our customer experience. Neil is perfectly positioned to lead the UK&I team, leveraging his depth of retail experience and passion for Costa’s customers and team members.”

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Lake added that he was honoured to be taking on the role and looked forward to working with the UK and Ireland team, including corporate and franchise partners.

“Costa Coffee is a growing global business and I am excited for the opportunity to work to simplify, invest and grow the UK&I market, focusing on our customer experience, teams, partners and channel innovation,” he added.

Costa Coffee now has more than 2,600 coffee shops in the UK and more than 1,300 in 32 overseas markets. There are also more than 8,000 Costa Express self-serve machines in the UK.

Related: Costa Coffee Franchise

It is the largest retail bakery business in the UK. British Baker subscribers can find out more about how the market is shaping up by downloading the latest Bakery Market Report here.

By Amy North

Source: Bakery Info

Popular coffee chain Costa to open in Cheriton, Folkestone

May 22, 2019

Costa is to take over a site formerly occupied by Lloyds Bank.

Construction is currently underway in the unit formerly on Cheriton High Street.

Planning documents submitted to Folkestone and Hythe District Council in 2018 sought permission to turn the old bank into a mixed class coffee shop, including the conversion of part of the rear ground floor to a two-bed flat.

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The application was submitted by the Goldex Investment Group Ltd, which is “the largest Costa Coffee franchise in the UK”, according to its website.

It currently trades 70 stores across Kent, Essex, Surrey and Sussex.

The company is also advertising for a barista, a store manager and an assistant store manager on Google.

Speculation about what might move into the empty shop appeared on social media.

Related: Coffee Franchises – Search Franchise Reviews Directory

One user confirmed: “It’s definitely Costa.

“I peeked in the window yesterday and there are lots of Costa signs/boards.”

A spokesman for the Goldex Investment Group Ltd said todaythat it hopes to open the new store “sometime in June”.

Costa has another cafe in Folkestone, two miles away in Sandgate Road.

Related: Costa Coffee Franchise

By Sam Williams

Source: Kent Online

Largest UK Costa franchisee offloads 25% of its estate

November 2, 2018

The UK’s largest franchised Costa Coffee store operator has offloaded 14 of its 60 stores to AM Coffee Holdings in a “multimillion pound” transaction.

Goldex Investments, which owned the stores through its subsidiary Goldex (Surrey), said all the branches were in shopping centres and high streets in the Surrey area.

Goldex, which also operates the Kaspas desserts brand, is owned by Diljit and Satnam Brar, who were early adopters of the Costa brand, starting around 12 years ago.

The first of the Surrey stores was opened in March 2006 on Orpington High Street and has grown year-on-year since. Today the business employs 120 staff who will remain with the company.

AM Coffee Holdings Ltd is owned by Ajaz Mirza and Ahsan Munir, who until recently were best known for operating Domino’s franchises in the London area.

Related: McDonald’s and Costa Coffee shortlisted for the British Franchise Association awards

Business advisory firm, Smith Cooper Corporate Finance, assisted the transaction, led by John Farnsworth and David Crump, who have specialist experience in the franchise and food and beverage sectors.

Roger Welsh, head of partnerships, said: “We are delighted to see this recent transaction completed for all parties, and welcome Ahsan and Ajaz to the Costa Partnerships team. Costa has worked with Smith Cooper over the past few years on several Partner sale transactions.”

Costa is currently in the process of being sold by owner Whitbread to Coca-Cola in a deal worth £3.9 billion.

Source: FoodFoodservice Equipment Journal

City cheers windfall from Whitbread’s £3.9 billion Costa sale to Coca-Cola

August 31, 2018

Whitbread shares rocketed on Friday as investors lined up for a windfall from the shock £3.9 billion sale of coffee chain Costa to US drinks giant Coca-Cola.

The UK consumer giant, which also owns hotel chain Premier Inn, stunned the City by offloading Costa to Coke. Shares surged 16% today to the highest level in three years with Costa’s price tag £1 billion more than expected.

Whitbread will hand back most of the money to investors, with analysts expecting between £2.5 billion and  £3 billion to be returned.

The rest will pay down the pension scheme deficit and cut debt.

Whitbread chief executive Alison Brittain said: “It’s an all round fantastic deal for all stakeholders.”

The FTSE 100 giant unveiled plans to spin-off the chain in April after coming under pressure from activist shareholders Elliott and Sachem Head.

Costa had originally been valued at £2.9 billion and was due to be demerged into a standalone group by the middle of 2020.

Related: Largest UK Costa franchisee offloads 25% of its estate

Costa is unlikely to attract another bidder after Whitbread ruled out selling the firm to private equity groups.

“We have been very clear we were not interested in a sale other than to someone who had a strategic rationale and therefore would be able to create signficantly more value than Costa on its own,” said Brittain, who added Elliott had no role in the sale.

For New York-listed Coca-Cola the takeover gives the company an instant number two position behind Starbucks in the lucrative global coffee market.

It plans to further build out the Costa franchise, which has a presence in 30 countries globally, in places like China. Brittain said Coke had run the rule over Costa before the demerger plans were announced after Whitbread took sole control of a franchise in China. “When we bought out China last year that made them sit up and take notice,” she said.

Rothschild advised Coca-Cola while Goldman Sachs’ Anthony Gutman led the advice for Whitbread.

The price tag is around 16.4 times Costa’s earnings for 2018, higher than the 14.4 times value rival Starbucks trades at. “They’ve done very well (on the price). Clearly Coke’s a strategic buyer and will have grand plans for it,” said one top 20 shareholder.

Source: Standard

McDonald’s and Costa Coffee shortlisted for the British Franchise Association awards

June 28, 2018

McDonald’s and Costa Coffee are among the finalists involved in the annual British Franchise Association (bfa) HSBC Awards.

The HSBC Franchise Awards acknowledge franchisees who show ‘outstanding business acumen, innovation and achievement’, with the finals being held today (28 June) in Birmingham.

Global fast food chain McDonald’s and coffee chain Costa are both in the running for the same title, Franchisor of the Year, as well as three other companies. McDonald’s has franchised in the UK and Ireland for over 30 years, recruiting 20 new franchisees from over 650 applicants within three years.

The bfa notes that McDonald’s has a strong engagement with each of its franchisees, organising meetings to pinpoint its priorities, while Costa Coffee has been successful in growth and innovation.

Costa opened its 1,000th franchise-owned store with one of its first franchisee partners and has introduced online tools, brand standards, store design innovation and more to assist its partners.

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Costa Coffee director of partnerships Jim Attwood said: “We are delighted to have been shortlisted for the bfa Franchisor of the Year Award, which recognises above all, the contribution all our franchise partners, who have helped to build one of the UK’s most successful consumer brands and franchise networks.”

McDonald’s has seen 48 quarters of growth in a row, with 85% of its new restaurants being franchised to its existing partners.

McDonald’s head of franchising and field services Abel Campos said: “We are honoured to be shortlisted for the bfa’s Franchisor of The Year Award. We take great pride in the close working relationships we have developed with our franchisees and are delighted to receive recognition for this approach.”

Shortlisted for the Brand Awareness category is Riverford Organic Farmers, an organic vegetable box scheme delivering 50,000 orders every week.

Andrew Brattesani, the UK head of franchising for award sponsor HSBC said: “Franchise businesses are often the hidden engine of business growth in the UK and it is essential to highlight the important contribution both large and small businesses make to our economy.

“It is also important to showcase to people that they can run their own businesses and if you don’t want to go it alone, or haven’t got a strong business idea of your own, you can still be successful and become your own boss.”

Source: Verdict Food Service