Good Oaks Home Care Set To Expand Into The Midlands With Three Offices Opening

July 6, 2021

Good Oaks Home Care, a premium home care and live-in care franchise, is continuing its expansion as three new franchised offices recently opened.

The three new offices will provide personalised home care in Worcester, Cheltenham and Derby.

The Midlands will also be getting a first as Good Oaks Home Care is the UK’s only carbon-neutral franchising care company. The company is involved in tree planting initiatives in both the UK and the Amazon Rainforest. They have introduced the Good Oaks’ Proprietary COVID-19 Secure Standard for Infection Control which goes above and beyond sector guidelines to ensure the utmost COVID-19 Security. These enhanced measures include, but are not limited to; temperature checks before carers start placements with clients, enhanced infection control training and full PPE, weekly Covid-19 tests and our COVID-19-secure code of conduct. Throughout the Pandemic, Good Oaks has been recognised as a going above and beyond for their communities with numerous award nominations, including at the prestigious Home Care Awards.

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To support this growth and keep to the company’s sustainable and ethical principles, the team at the Support Office plans to double in size, bringing in a variety of experts in their fields.

Co-founder of Good Oaks Home Care, Ben Ashton, said they were delighted to welcome the new Midlands offices into the Good Oaks team. He said: “We feel very proud of our team and everyone in it shares our ethos, passion and enthusiasm for providing the very best care possible for our clients. Good Oaks employs a unique partnership approach, treating clients and their families as the experts in their condition that they are. We work closely and proactively to ensure that we support the whole family to keep their loved-one in their home.

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“We truly believe that by supporting, valuing and developing the caring people who work with us, providing great rates of pay and career progression, we do create the best experience for everyone.

“We are proud of how our teams consistently go above and beyond for clients.”

Source: Franchising

Good Oaks Home Care franchise owners mark first anniversary with new office opening

April 28, 2021

The founders of a Good Oaks Home Care franchise based in East Dorset are celebrating their first business anniversary by opening a new office.

Friends Adam Downer and Sam Jones met while working in the care sector and started their own care franchise with Good Oaks Home Care on April 6, 2020.

Despite the challenges they faced through COVID-19 and having started their business in the first lockdown, the East Dorset team have had a successful year and will now be opening a new office in Salisbury on May 1, 2021.

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The friends, who both live in the Bournemouth area, said: “We are really proud of what we have achieved in the last year – helping to provide care and support for our community throughout Covid – one of the toughest times we have all been through. Working in care is hugely rewarding, we both met working in the sector and have looked after family members, so we know what our clients and their families are experiencing.

“Being there for our clients when they need us most makes us very proud and drives us to want to help more people- something we are delighted to be able to provide with the opening of the new Salisbury office.”

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The new office, based at Cross Keys House, is currently recruiting and will be creating 25 new jobs in the area.

The branch will also be Salisbury’s first carbon-neutral franchised care provider. Good Oaks works with Carbon Footprint to measure and limit its carbon emissions and takes part in tree-planting initiatives both in the UK and the Amazon Rainforest to offset all emissions.


Source: Home Care Insight

Good Oaks launches new franchise in East Dorset

September 8, 2020

A NEWLY launched care home franchise says it aims to bring 40 jobs to the area over the next year.

Good Oaks East Dorset is led by co-founders, Sam Jones and Adam Downer and has been fully registered with the Care Quality Commission.

It will provide care in people’s homes throughout Wimborne, Ferndown, West Moors, Ringwood and surrounding areas – giving options for both visiting and live-in care.

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Sam said: “In the current Covid-19 crisis, the role that carers play in our community is more vital than ever before. Carers provide a lifeline for elderly and vulnerable people, who rely on their assistance to be able to stay in their homes. It is fantastic that this is being recognised.

“This is an important time for all home care businesses and we are excited to be playing our part in combating Covid-19 by increasing the capacity for home care in our local area. We are confident that we will bring 40 jobs to the area in the next year.”

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Adam added: “My career in care began when my father became very unwell. I saw the amazing care that he received and started working in home care so that I could give others that same care. Sam and I believe that quality care starts with a careful recruitment process and robust, ongoing training for our carers.

“This protects and enhances the quality of our premium service: the standard of care we would all want for our own loved ones.

“Good Oaks East Dorset works closely with doctors, district nurses, physiotherapists and occupational therapists. We act as the focal point to coordinate and provide the best possible solution for our clients’ wants and needs.”

By Katy Griffin

Source: Salisbury Journal

Good Oaks Home Care enlists clients in fight against coronavirus

March 14, 2020

Good Oaks Home Care has enlisted its clients as part of its battle plans to keep coronavirus out of its franchise network.

This is part of new guidance from Good Oaks’ Franchise Support Office to its network of franchise partners to minimise the spread and mitigate the effects of COVID-19.

As well as incorporating Public Health England’s guidance to Social Care settings, Good Oaks has contacted all clients across its’ network to reassure them and to enlist their help in tackling the outbreak.

This includes providing clients with techniques for thorough hand-hygiene, encouraging them to continue to wash their hands and frequently-used surfaces regularly where they can, and sending extra soap – via carers – to ensure that staff can wash their hands thoroughly in line with their infection control training.

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Good Oaks said it is taking a partnership approach with its clients, keeping them informed of contingency plans and encouraging them to contact their local team if needed.

Good Oaks Home Care operations director Zoe Kelly said: “We have a duty of care to protect our vulnerable clients, as well as our incredible workforce.”

“By including clients in our contingency and mitigation planning, our clients are helpful partners rather than having changes done to them without any consultation.”

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Further advice to its network includes template communications with staff members, stressing the importance of hand-hygiene and other prevention measures outside of work, as well refreshing infection control prevention training internally.

Guidance is provided in regards to planning for possible large-scale school closures, which home care would be particularly effected by, considering the proportion of staff members that are parents with primary caring roles for their children.


Source: Home Care Insight

Home Care Franchise Leads Care Industry In Combating Carbon Emissions

September 15, 2019

Good Oaks Home Care has become one of the first home care franchises in the UK to become entirely carbon neutral. The company has gained the Carbon Footprint Standard accreditation following an audit of its carbon emissions.

The care franchise worked with the team at Carbon Footprint to calculate its carbon emissions across all four of its offices based in Dorset, Hampshire, Reading and Mid Sussex. Carbon Footprint evaluated the emissions that Good Oaks recorded and identified recommendations for reducing these.

The majority of the company’s emissions were generated by carers travelling by car to provide care at clients’ homes. The other significant source of emissions was electricity consumption across the four sites.

Good Oaks chose to offset all unavoidable carbon emissions by investing in Carbon Footprint Ltd.’s carbon offset projects and funded this centrally. Good Oaks Poole, the company’s largest office with over 100 employees, was responsible for the majority of carbon emissions. These will be offset via a tree-planting scheme in the South West, which plants trees at schools and other bio-diversity sites. The planting will take place in the Autumn.

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Co-Founder of Good Oaks, Ben Ashton, said: “Becoming carbon neutral was an important investment for us to make. We didn’t want to wait for legislation to make this compulsory for smaller businesses. It is essential that other home care companies across the UK follow our lead to calculate, reduce and offset their carbon emissions. As far as we know, we’re the only home care franchise to have this accreditation and this needs to change.

“Due to the nature of the service we provide, helping support vulnerable people in their own homes, our carers currently need to use their cars to get between visits. Electric vehicles aren’t an affordable option yet and we needed to take action to reduce the impact of our carbon emissions now. Offsetting is just part of our long-term environmental strategy which will see us work hard to reduce our impact on the environment wherever we can. When our contract ends with our current energy supplier, we will also ensure our electricity is provided by 100% renewable energy.”

Carbon Footprint’s tree-planting project ensures that all trees planted are native, broad leaf species that help to preserve the UK’s biodiversity. For every tree that is planted, Good Oaks’ investment will also save one tree from being cut down in the Brazilian Amazon via Carbon Footprint’s avoided deforestation programme in South America.

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The carbon emissions from Good Oaks’ three franchisees will be offset by investment in wind power in one of Carbon Footprint’s projects in the state of Maharashtra in India. This project generates power using renewable wind energy and sells the power generated to the state grid.

Dr. Wendy Buckley, Client Director at Carbon Footprint Ltd, said: “Good Oaks has taken a leading position by assessing the carbon impact of its business – even though there is no legislative requirement for them to do this. By offsetting unavoidable emissions, they are assuring that the service they deliver to their customers is sustainable and projects support communities both near and far.”

The Good Oaks team used Carbon Footprint’s online carbon calculator to calculate the company’s carbon footprint, for the period 1 July 2018 to 30 June 2019. The calculation uses the 2018 metrics developed by the Department for Business, Energy & Industrial Strategy (BEIS) for reporting GHG emissions.

The carbon footprint assessment includes:

Building electricity consumption
Car travel
Bus and rail travel
A Carbon offset is a way to compensate for emissions by funding an equivalent carbon dioxide saving elsewhere. Everyday actions consume energy and produce carbon emissions, such as driving, flying and heating buildings. Carbon offsetting is used to balance out these emissions by helping to pay for emission savings in other parts of the world.

Planting trees removes carbon emissions when trees absorb carbon dioxide to produce oxygen and wood by photosynthesis.

Source: Franchising