Right at Home to open four new branches across England

October 11, 2019

National home care provider Right at Home has announced the launch of four new franchise offices across the country.

The new branches will open in North Somerset, West Yorkshire, Hertfordshire and Oxford.

 
Their business owners started their training in July, and are in the process of recruiting the right support staff so that they can provide quality home care to their local communities.

Right at Home’s franchise recruitment manager Kate Dilworth said: “We had a fantastic RightStart training session in July, and we’re really looking forward to supporting our new franchisees to establish their businesses.

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“After their detailed evaluation process, they all have clear expectations of both the challenges and the opportunities that lie ahead of them, and in training it was clear they will be very proactive in using our proven systems within their own businesses.”

The North Somerset branch will be run by South African-born Grant Attwood who developed a love for his local community after moving to the UK 12 years ago.

“Throughout my career I’ve been involved in developing and manufacturing throw away products,” Attwood explained. “But having been involved in my family’s business, I really wanted to do something for myself, which would be more substantial to people locally.”

Paresh Mistry will run the West Yorkshire branch, which will serve people living in Ilkley, Keighley and Skipton. A chartered accountant by profession, Mistry reached a point where he no longer felt passionate about spreadsheets.

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“I do a lot of community work with the youth, so was keen to develop my passion of working in the community. The idea of helping local people deal with social issues like loneliness and isolation, especially the elderly, particularly appealed to me,” Mistry said.

Kurt Gunthardt is the new owner of Right at Home Stevenage, Letchworth and Hitchin. He previously worked for Mercedes Benz, working his way up to regional head of Business for the London area, before taking voluntary redundancy.

“I had the ambition to run my own business. I looked at franchising because I wanted to maximise my success rate whilst minimising the risk. Right at Home offers both training and support, both from the outset, and throughout the journey. With moving into an industry I didn’t know, Right at Home have provided me with exactly what I needed.

Related: Right at Home Franchise

Gunthardt’s mother-in-law is in her 80s and after noticing that she had become more introverted and frail, he and his wife found a local home care provider that gave her a new lease of life.

“My wife joined me at the Discovery Day, as I wanted to involve my family from the outset, and we have both seen first-hand the benefit of good homecare,” he said.

The new Right at Home Oxford branch will be run by Lenny Balendra, a former freelance contractor with a background in IT and finance, and his wife. Their main driver for opening a care business was their parents, who both want to stay at home where they are surrounded by their family.

“We believe in the concept of providing care at home, and want to be able to offer this to people in our community. Right at Home allows us the best possible start to achieve this.”

By SARAH CLARKE

Source: Home Care Insight

Right at Home Short-listed Twice in the Franchise Marketing Awards 2019

August 28, 2019

The Franchise Marketing Awards celebrate exemplary marketing support being provided to franchisees across the country – and Right at Home is proud to be nominated twice this year.

The quality homecare provider, which has held the Best Franchise Award for three years running, has also been recognised for the quality of the online and offline marketing support given to its franchisees, in the Best Support category.

 
Right at Home is also a finalist in the Best Website category, for its franchise recruitment website which was re-launched last year. And with new care service websites also launching soon for the whole franchise network, it’s exciting times ahead!

The winners of the Franchise Marketing Awards, sponsored by Business Franchise magazine, will be announced at The National Franchise Exhibition at the NEC, Birmingham, on Friday 4 October.

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Right at Home is exhibiting at the event and will be joined by franchisees and the company directors; giving visitors an excellent research opportunity as they consider the different business sectors available to them.

Competition for the marketing awards is proving fierce; the independent judging panel will be looking for examples of innovative practice and demonstrable results.

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Right at Home

Right at Home’s CEO, Ken Deary, said: “We have really raised our game when it comes to marketing support – investing in our internal support team and working with Coconut Creatives, a top-class marketing agency who really understand the needs of a franchise network – so we’re delighted to receive this recognition in the Franchise Marketing Awards.

“We provide hands-on, tailored one-to-one support for digital and PR, on top of a wide range of collateral and campaign materials that differentiate Right at Home within the quality care market and are easily tweaked at local level.

“We understand that franchise owners want flexibility, as well as the tools and platforms to put out great content that reflects their premium quality brand.”

For further information about our home care services or franchise opportunities visit this link.

Care company calls for more volunteers across Fareham and Gosport as staff celebrates award-winning year

August 17, 2019

A FAMILY-RUN domiciliary and care company, Right at Home Solent, is celebrating a successful year – but has said it needs more volunteers.

Right at Home Solent was rated ‘outstanding’ by the Care Quality Commision last year – an accolade that only the top two per cent of companies in the UK receive – and named a Homecare top 20 care provider in the South East this year.

 
The Fareham-based company is a five-star WorkBuzz employer – an award based on employee feedback.

It is run by husband and wife team Kev Popat and Amy Popat, who set up the firm four years ago.

They provide industry-leading training to home caregivers across Fareham, Gosport, Southampton and the New Forest.

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Mr Popat has called for more volunteers to help provide better care across the county.

He said: ‘We are genuinely trying to make a difference in Fareham, Gosport, Southampton and further afield and want to help more people.

‘But, to do this, we need to recruit around a hundred more volunteers over the next few years.’

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In June, they received the customer engagement and the franchisee of the year award at the British Franchise Association Awards.

Kev said: ‘That was amazing, it was super surprising and incredibly humbling. We love what we do and so do the staff, we all care about what we do.

‘When you look in the news, it’s all about care homes closing down or people being abused in care homes and it’s all very depressing. But then there are also so many amazing stories about care homes and so much amazing stuff they do which doesn’t get talked about.

‘Just recently, we helped somebody get out of the house for the first time in over two years.’

Related: Right at Home Franchise

Right at Home Solent is a franchise of Right at Home, a care provider with more than 500 offices across the world.

It offers a range of care services such as companionship, personal care, live-in care and specialist dementia care on a short or long-term basis and offer 24/7 live-in care.

By JOSHUA TAYLOR

Source: Portsmouth

Right at Home opens new franchise office in London

July 18, 2019

National home care provider Right at Home has opened a new franchise office in North London.

The new service will provide care and support to people living in Enfield.

 
Managing director Krish Nair gave up a career in IT to open the business, after seeing two of his close family members with dementia and multiple sclerosis receiving care and support at home.

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Speaking on his newly opened business, Nair said: “I have big plans for Enfield, to be the homecare provider of choice in my area and to be a brand synonymous with trust, providing outstanding homecare.”

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Right at Home provides personal care, hospital-to-home assistance, live-in care and specialist dementia care to people living in their own homes.

The provider recently celebrated its eighth ‘Outstanding’ CQC rating in 15 months.

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By SARAH CLARKE

Source: Home Care Insight

Right at Home celebrates double win at franchise awards

July 3, 2019

Home care provider Right at Home is celebrating after its Solent and Southampton branch was crowned the winner of two accolades at the bfa HSBC Franchise Awards.

Husband and wife team Kev and Amy Popat, owners of the branch, picked up the Franchisee of the Year and Customer Engagement Awards during a ceremony at the Vox, Birmingham last week.

 
Speaking at the event, they said: “The customers, those that rely on us, are at the core of our business. Right at Home has the same beliefs and having its support has helped us be the best we can possibly be for our business. This customer focused approach clearly struck a chord with attendees on the evening, too, allowing us to claim the Franchisee of the Year accolade.

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“It is an honour to be recognised for our hard work and we want to thank the whole team and our Clients for making this happen. To be given two awards, one from a judging panel of franchising professionals, the other from all attendees on the evening, is something that has made us both truly humble.”

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The bfa HSBC Awards is a flagship event in the franchising calendar and highlights the outstanding business acumen, passion and achievement of individuals and businesses across the UK.

Pip Wilkins, CEO of the British Franchise Association, said: “Kev and Amy are incredibly active in the business and this shone through in their application. For them to claim two major accolades on one night is fully deserved.”

Related: Right at Home Franchise

By SARAH CLARKE

Source: Home Care Insight

Right at Home registered manager scoops major women in business award

May 12, 2019

Homecare provider Right at Home Bournemouth and Poole has announced that its registered manager has been named Woman Franchise Employee of the Year at the 2019 NatWest Encouraging Women into Franchising Awards.

Helen Garland, who has worked at Right at Home for over seven years, was recognised for her work in growing the business from scratch to now employing 60 people and caring for nearly 100 clients across Bournemouth, Christchurch and Poole.

She collected the award on Thursday at a ceremony in London, which she attended alongside Right at Home Bournemouth and Poole Managing Director, Andrew Davis.

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Commenting on her award win, Davis, said: “I am thrilled Helen has been recognised for her achievements. She joined me as I launched my Right at Home franchise in 2012 and has been an incredible asset to the business ever since. She’s been instrumental in supporting the business to achieve its vision to provide outstanding care and support to each and every one of our Clients and is a great source of support to Clients and colleagues alike.”

Garland added: “It’s a great feeling to win an award for a job that I love. I count myself very lucky to work and have the support of an amazing team and this award win wouldn’t be possible without them.”

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EWIF is a not-for-profit organisation run entirely by volunteers, providing advice and guidance to anyone looking to break into the franchise industry. It holds an annual awards ceremony designed to bring together the best women in the industry to celebrate their successes and this year’s awards saw more than 150 professionals attend.

Right at Home’s award win follows the news earlier this month that Right at Home was awarded 5* Employer status following its annual employee and client engagement surveys, run by independent research company WorkBuzz.

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By SARAH CLARKE

Source: Home Care Insight

Right At Home Launches Charity Partnership With Alzheimer’s Society

May 2, 2019

Leading homecare provider Right at Home is thrilled to announce the launch of its new charity partnership with Alzheimer’s Society.

The franchise, whose national office is based in Waterloo, Liverpool, has pledged to raise more than £20,000 for the charity across its network of 59 locally-owned offices in the UK and the two organisations will also work together to share best practice and knowledge.

Right at Home regularly holds Dementia Friends information sessions but it is now committed to creating 1,000 new Friends within the next 12 months. Dementia Friends is an Alzheimer’s Society initiative which aims to give people a better understanding of what it is like living with dementia.

Right at Home will be kick starting its fundraising efforts during Dementia Action Week, running from May 20th – 26th, before preparing to bake for Cupcake Day on June 13th – one of Alzheimer’s Society’s flagship events. The partnership will also see staff at Right at Home embarking on a number of high-energy activities to raise money for the charity.

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Speaking on the partnership, Right at Home UK CEO, Ken Deary, said: “As a national provider of homecare services, we are already committed to holding dementia friendly activities for our Clients and communities, as well as educating businesses and schools on how best to support those living with dementia.

“Given our knowledge and the specialist care services we offer, it seems the natural step to join forces with a charity that is a great support system for those living with dementia.

“We are excited as a network to work together to reach our fundraising target and continue raising awareness of dementia in the communities where we live and operate.”

Charlotte Matier, Director of Fundraising, added: “Alzheimer’s Society is delighted to be chosen by Right at Home as their first charity partner. We are very excited to be working together with an organisation like Right at Home, who have a real passion for providing quality care and support to people in the community.

“There are currently 850,000 people living in the UK with a form of dementia, and if we don’t take action, this number is predicted to rise to over 2 million by 2051. This is why we are so grateful to companies like Right at Home for choosing to unite with us against dementia. On behalf of all at Alzheimer’s Society, I would like to say a huge thank you to everyone at the organisation, their commitment to both fundraise and raise awareness will really help to create a more positive future for people affected by dementia.”

Related: Right at Home Franchise

Right at Home provides the highest quality care and support to Clients living in the comfort of their own home. It provides a wide range of services from personal care and medication reminders through to full-time live-in care and specialist dementia care.

Source: Business UpNorth

New Right at Home branch rated Outstanding in first inspection

April 24, 2019

A new Right at Home franchise based in Hertfordshire has been rated ‘Outstanding’ following its first inspection by the Care Quality Commission.

The service had been providing personal care to people living in Welwyn, Hatfield and St Albans for just nine months at the time of inspection, after registering with the CQC in February 2018.

It was rated ‘Outstanding’ for three out of five areas of inspection – caring, well-led and responsive – and ‘Good’ for safe and effective.

People and their relatives told the CQC that staff were “exceptionally kind and caring” and regularly went “above and beyond” what was expected of them.

Registered manager, Jane Budge, was also praised by service users for being “extremely supportive” and listening to any feedback or concerns.

The ‘Outstanding’ rating follows the announcement that Right at Home Welwyn, Hatfield & St Albans has been shortlisted for the Best New Business and Employer of the Year accolades in the Hertfordshire SME Business Awards.

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Business owner Kirsty Sheena said: “This shortlisting reflects our commitment to providing the highest quality care for our Clients and pays testament to our amazing team of CareGivers. The awards ceremony gives us the opportunity to shine a spotlight on the team and celebrate their continued hard work and dedication to improving the lives of each and every one of our clients.”

The ceremony will take place on June 20 at the Hunton Park Hotel in Watford.

by SARAH CLARKE

Source: Home Care Insight

Right at Home on a roll with four more award nominations

March 31, 2019

Home care provider Right at Home has received four nominations in the 2019 Natwest Encouraging Women into Franchising (EWIF) Awards.

The company’s director of operations, Lucy Campbell, is shortlisted in the Woman Franchisor of the Year category; franchise owners Karen Myres (Preston) and Amy Popat (Solent) are both shortlisted for Woman Franchisee of the Year; and Helen Garland (Right at Home Bournemouth and Poole) is a finalist in the Woman Franchise Employee of the Year category.

Winners will be announced at an awards ceremony in central London on May 1, 2019.

Speaking on the nominations, Right at Home CEO Ken Deary said: “To be represented at these awards at franchisor, franchisee and employee level, reflects the fantastic support provided by National Office and the quality of franchise owners and employees that we have across our network. I wish our four finalists the very best of luck.”

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This is the latest in a string of award nominations for Right at Home in recent months.

The company is also shortlisted for the Leadership and Culture accolade and Customer Engagement Award at the 2019 bfa HSBC Franchise Awards, and for Domiciliary Care Provider of the Year at the annual HealthInvestor Awards, both taking place in June.

By SARAH CLARKE

Source: Home Care Insight

Right at Home shortlisted for national Customer Engagement Award

March 29, 2019

Home care provider Right at Home Solent has been shortlisted for the Customer Engagement Award at the bfa HSBC Franchise Awards.

Right at Home Solent, which covers Southampton, Fareham, Gosport and New Forest East, is run by husband and wife duo, Kev and Amy Popat (pictured centre-left and centre).

As well as offering services including companionship, personal care, medication reminders and live-in care, the provider places emphasis on improving quality of life and organises a range of stimulating activities, giving clients the opportunity to get out into the local community and socialise.

Kev and Amy attributed their success to their dedicated team of CareGivers and office support staff.

They said: “We are delighted and humbled to be shortlisted for this award. As a team we have faced many challenges, but through sheer determination and hard work have managed to come out of the other side much stronger. We are very proud to be able to offer a service that is rated as “Outstanding” by our regulatory body the CQC, putting us in the top 2% of care companies nationally. We are extremely proud of our amazing office and CareGiving team – this one is for them!”

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The annual bfa awards is the flagship event in the franchising calendar and getting a nomination is a major achievement.

Pip Wilkins, CEO of the bfa, commented on Amy and Kev’s shortlisting: “Although young in years, Amy & Kev are very experienced in franchising, and work incredibly hard with the CareGivers at Right at Home to ensure those receiving care get the best attention.

“Through personal experience, they know how essential excellent care is; not only to offer practical help to the most vulnerable in society but to help them to become empowered and increase their confidence.”

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Andrew Brattesani, Head of Franchising at HSBC, added: “Kev and Amy have seen first-hand how care should not be given to those in need, so every day they keep this in the front of their minds, to ensure those that need help the most get the best care and attention.”

The shortlisting follows Right at Home Solent achieving an ‘Outstanding’ rating from the Care Quality Commission back in September.

The winners will be announced at a ceremony to be held at the Vox, Birmingham, on June 27, 2019.

By SARAH CLARKE

Source: Home Care Insight